FrankCrum4.5/10
Paychex PEO6.1/10
Scored in PEO Services
The short answer
Both price by quote. FrankCrum names every invoice line, from payroll taxes and the workers' comp premium to its administrative fee, EPLI and cyber liability, and lists its paid add-ons. Its workers' comp is written by its affiliated carrier, pay-as-you-go with no down payment or year-end audit.
LeadChange Score: editorial assessment based on public information.
FrankCrum wins 1Paychex PEO wins 13 ties
| Dimension | FrankCrum | Paychex PEO |
|---|---|---|
| SecurityPaychex states SOC 2 Type II and ISO 27001. FrankCrum names no security certification on the pages we reviewed. Yes (company-level, product not named)1 | None verified | SOC 2, ISO 27001 |
| IntegrationsFrankCrum offers a one-way API and connects UKG time, JazzHR and bswift. Paychex PEO names no API on the pages we reviewed. Yes2 | 3 documented | None documented |
| PricingBoth quote each client. FrankCrum lists every invoice line and its paid add-ons; Paychex lists separate W-2, delivery and late injury-report fees. Quote only3 | Quote only | Quote only |
| CapabilitiesBoth cover payroll and tax filing, benefits, workers' comp and HR compliance. FrankCrum adds retirement plans and HR technology; Paychex adds time, hiring and engagement as additional solutions. Payroll & Tax, HR Management, Workers' Compensation, Employee Benefits, Retirement Plans, HR Tech & Team4 | 9 of 10 core capabilities | 10 of 10 core capabilities |
| Fit and supportBoth serve small and midsize businesses. FrankCrum gives each client an account manager and a payroll coordinator; Paychex assigns a client advocate from 10 employees. Small businesses, mid-market companies3 | Small businesses, mid-market companies | Small businesses, mid-market companies |
| Attribute | FrankCrum | Paychex PEO |
|---|---|---|
| Mobile apps | FrankCrum (iOS)5 | Paychex Oasis Employee Connect6 |
| Support channels | Phone, dedicated account manager7 | Client advocate (10+ employees), HR business partner, Safety specialist (master workers' comp policy clients), Payroll specialist, Relationship manager (200+ employees)8 |
| Founded | 19819 | 197110 |
| Headquarters | Clearwater, Florida, US7 | Rochester, NY and Cincinnati, OH (dual headquarters)10 |
| Ownership | Private9 | Publicly traded10 |
Security. Paychex states SOC 2 Type II and ISO 27001. FrankCrum names no security certification on the pages we reviewed.
Integrations. FrankCrum offers a one-way API and connects UKG time, JazzHR and bswift. Paychex PEO names no API on the pages we reviewed.
Pricing. Both quote each client. FrankCrum lists every invoice line and its paid add-ons; Paychex lists separate W-2, delivery and late injury-report fees.
Capabilities. Both cover payroll and tax filing, benefits, workers' comp and HR compliance. FrankCrum adds retirement plans and HR technology; Paychex adds time, hiring and engagement as additional solutions.
Fit and support. Both serve small and midsize businesses. FrankCrum gives each client an account manager and a payroll coordinator; Paychex assigns a client advocate from 10 employees.
Justworks has the highest LeadChange Score in PEO Services after excluding these two (9.7/10).
From $79/employee/mo (PEO Basic plan)12
Neither publishes PEO prices. FrankCrum quotes each business and lists what each invoice line covers; Paychex quotes its PEO and lists separate fees such as a W-2 fee. Compare full quotes for the same services.
No. FrankCrum does not appear on the IRS public list of certified PEOs, while Paychex PEO VI LLC has held that certification since January 1, 2017. Ask FrankCrum which of its entities files your payroll taxes.
Its affiliated AM Best-rated carrier, Frank Winston Crum Insurance, with pay-as-you-go premiums, no down payment and no year-end audit. Paychex PEO administers workers' comp coverage, claims and reporting.
Payroll taxes, the workers' comp premium, the administrative fee, FrankAdvice HR, EPLI, cyber liability and any benefits you select.
Other PEOs, including Paychex PEO, which is IRS-certified and holds SOC 2 Type II and ISO 27001. FrankCrum differs by its own workers' comp carrier and its listed invoice lines.
Paychex states SOC 2 Type II and ISO 27001 certification. FrankCrum names no certification on the pages we reviewed; ask it for its audit reports.
24 verified facts, each checked against the vendor's own pages or another primary source, most recently on Nov 9, 2026.
Scored and compared with the LeadChange methodology, version 1.5. Read the methodology
Not reviewed yet by our independent reviewer. How we review
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The 12 pages this page's facts come from. The date beside each is our last check of the facts taken from it (the oldest, when they differ). The numbers beside the figures above link here.
What the LeadChange Score means
A 0–10 editorial assessment built only from verified facts, across six weighted dimensions: capabilities, pricing, integrations, security, fit and support, and data confidence.
Payments, commissions and lead fees are never inputs.
