Employee Navigator Review
Employee Navigator is a benefits administration and HR platform sold through insurance brokers, who use it to run online enrollment, carrier and payroll connections and ACA reporting for their employer clients.
- Company size
- Small businesses, mid-market companies, enterprises
- Pricing model
- Quote only
- Integrations
- 600
Best for
- Insurance brokers running benefits for many employer clients
- Employers whose broker already uses Employee Navigator
- Companies that need ACA 1094-C and 1095-C filing alongside enrollment
Not ideal for
- Employers who want to buy benefits software directly, without a broker
- Buyers who need a published per-employee platform price
How we evaluated Employee Navigator
This review rests on 18 facts checked against Employee Navigator’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
Employee Navigator is built for brokers who run benefits for many employers: online enrollment, carrier and payroll connections, 834 EDI feeds and ACA forms in one system. It publishes its EDI and ACA fees but quotes its platform plans, and employers usually get it through their broker.
Strengths
600+ integrated partners
Carriers, payroll companies and TPAs connect to keep enrollment data in sync.
Evidence: Native integrations: 600
Published ACA and EDI fees
ACA filing fees per form and the 834 EDI feed fee are listed on the vendor's site.
Evidence: Extra costs: 834 EDI carrier feeds: $0.45 per employee per month on Enhanced Plus and Elite, included on Platinum, ACA filing: $1.50 to $9.95 per form, depending on the service and company size, Email and phone support carry additional fees on some plans
Audited security
Employee Navigator lists SOC 2 Type II, HITRUST, GDPR and HIPAA on its security page.
Evidence: SOC 2 Type II: Yes
ACA reporting built in
Look-back measurement for variable-hour employees and 1094-C and 1095-C forms sent to employees and the IRS.
Evidence: ACA reporting support: Yes
Weaknesses
Sold through brokers
Plans are designed for brokers, so it is less suited to an employer that wants to buy directly.
Evidence: Pricing page: employeenavigator.com
No published platform price
Every plan is «Contact Sales»; only add-on fees are listed.
Evidence: Pricing model: Quote only
Price at a glance
Pricing model
Quote only
Quick answers
- How much does Employee Navigator cost?
- Platform plans are quoted. Published fees include 834 EDI feeds at $0.45 per employee per month on two plans and ACA filing from $1.50 to $9.95 per form.Based on Extra costs: 834 EDI carrier feeds: $0.45 per employee per month on Enhanced Plus and Elite, included on Platinum, ACA filing: $1.50 to $9.95 per form, depending on the service and company size, Email and phone support carry additional fees on some plans
- Who uses Employee Navigator?
- Insurance brokers and their employer clients: the company says it serves 7,000+ brokers and 195,000+ companies.Based on Founded: 2008
- Is Employee Navigator secure?
- Its security page lists SOC 2 Type II, HITRUST, NYCRR 500, GDPR, CCPA and HIPAA.Based on SOC 2 Type II: Yes
Coverage of core benefits administration capabilities
Each core capability we evaluate in Benefits Administration, checked against Employee Navigator’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
8 verified of 12 core capabilities
Benefits Administration
- Plan and rate setup
- Eligibility and waiting periods · not verified yet
- Open enrollment
- Qualifying life events
- Dependent verification · not verified yet
- Carrier connectivity
- Payroll deduction sync
- COBRA administration · not verified yet
- ACA reporting support
- Carrier invoice reconciliation · not verified yet
- Broker and advisor access
- Employee self-service
Specifications
Pricing
- Price transparency
- Partly published
Product
- Modules
- Benefits administration, New hire onboarding, HR management, ACA reporting, Integrated payroll, Time-off tracking
- Mobile apps
- iOS
- AI features
- AI plan builds
Integrations
- Open API
- Yes
Support
- Support channels
- Email, Phone, Knowledge base, Webinars
Employee Navigator integrations
7 integrations we documented, by how they connect. Employee Navigator reports 600 native integrations in total.
Employee Navigator integration coverage
The 10 apps that benefits administration products document most often, and whether Employee Navigator documents each.
0 of the 10 most-connected apps documented by Employee Navigator; median of the 13 products compared: 4
- Greenhouse · documented by 6 of 13
- QuickBooks Online · documented by 6 of 13
- Checkr · documented by 5 of 13
- Slack · documented by 5 of 13
- Indeed · documented by 4 of 13
- Okta · documented by 4 of 13
- Deputy · documented by 3 of 13
- Employee Navigator · documented by 3 of 13
- Google Workspace · documented by 3 of 13
- Sage Intacct · documented by 3 of 13
Integrations each vendor documents (native, marketplace, Zapier or API), 13 live benefits administration products. Not documented does not mean not possible.
Where it ranks
- #1 of 6 scoredBenefits Administration
- #1 of 3 scoredBenefits Administration for Enterprises
- #1 of 5 scoredBenefits Administration for Mid-Sized Companies
- #1 of 6 scoredBenefits Administration for Small Business
Employee Navigator alternatives
Compare Employee Navigator
Security and compliance
- SOC 2 Type IIYes
- GDPR programYes
- HIPAAYes
- Single sign-onSingle sign-on from supported payroll partners' portals
About Employee Navigator
- Founded
- 2008
- Headquarters
- Bethesda, Maryland, US
Official profiles
Employee Navigator: frequently asked questions
What is Employee Navigator used for?
Employee Navigator, on the market since 2008, is a benefits administration product built for small businesses, mid-market companies, and enterprises. Its modules include Benefits administration, New hire onboarding, HR management, ACA reporting, and 2 more.
Is Employee Navigator legit?
Employee Navigator is sold by the company of the same name, which was founded in 2008 and is headquartered in Bethesda, Maryland, US. Employee Navigator states that it holds a current SOC 2 Type II report.
What are the best alternatives to Employee Navigator?
In our benefits administration ranking, the highest-scored products other than Employee Navigator are Gusto, BambooHR, and Rippling. Compared side by side, by reason to switch: Employee Navigator alternatives.
Which is better, Employee Navigator or BambooHR?
It depends on the team. Choose Employee Navigator if: your insurance broker already works in it: 7,000+ brokers do. Choose BambooHR if: you want hiring, onboarding and records with benefits. The full comparison: Employee Navigator vs BambooHR.
What are the pros and cons of Employee Navigator?
Strengths documented on the vendor’s own pages: 600+ integrated partners, published ACA and EDI fees, and audited security. It is less suited to employers who want to buy benefits software directly, without a broker and buyers who need a published per-employee platform price.
Does Employee Navigator have an API?
Yes. Employee Navigator offers an open API to customers.
What does Employee Navigator integrate with?
Employee Navigator lists 600 integrations, including ADP, Paylocity, Paychex, UnitedHealthcare, and 3 more. Every documented connection: Employee Navigator integrations.
Does Employee Navigator have a mobile app?
Yes. Employee Navigator lists mobile apps: iOS.
Is Employee Navigator good for small businesses?
Employee Navigator lists small businesses among the company sizes it is built for (small businesses, mid-market companies, and enterprises). It ranks #1 of 6 in our benefits administration for small businesses.
Get Employee Navigator pricing for your team
Employee Navigator quotes its prices. Answer up to 4 quick questions and see it next to the 2 alternatives that fit you best; if a provider works with us, you can ask it for a quote.
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