Employee Navigator Review
Employee Navigator is a benefits administration and HR platform sold through insurance brokers, who use it to run online enrollment, carrier and payroll connections and ACA reporting for their employer clients.
- Company size
- Small businesses, mid-market companies, enterprises1
- Pricing model
- Quote only2
- Integrations
- 600+3
Best for
- Insurance brokers running benefits for many employer clients
- Employers whose broker already uses Employee Navigator
- Companies that need ACA 1094-C and 1095-C filing alongside enrollment
Not ideal for
- Employers who want to buy benefits software directly, without a broker
- Buyers who need a published per-employee platform price
How we evaluated Employee Navigator
This review rests on the 19 facts this page shows, each checked against the source listed under “Sources”, most recently on . We did not test the product hands-on: the score uses only those verified facts, as our methodology explains; third-party ratings, where we quote them, never count in the score.
Our verdict
Employee Navigator is built for brokers who run benefits for many employers: online enrollment, carrier and payroll connections, 834 EDI feeds and ACA forms in one system. It publishes its EDI and ACA fees but quotes its platform plans, and employers usually get it through their broker.
Strengths
600+ integrated partners
Carriers, payroll companies and TPAs connect to keep enrollment data in sync.
Evidence: Native integrations: 600+3
Published ACA and EDI fees
ACA filing fees per form and the 834 EDI feed fee are listed on the vendor's site.
Evidence
Extra costs: 834 EDI carrier feeds: $0.45 per employee per month on Enhanced Plus and Elite, included on Platinum, ACA filing: $1.50 to $9.95 per form, depending on the service and company size, Email and phone support carry additional fees on some plans2
Audited security
Employee Navigator lists SOC 2 Type II, HITRUST, GDPR and HIPAA on its security page.
Evidence: SOC 2 Type II: Yes4
ACA reporting built in
Look-back measurement for variable-hour employees and 1094-C and 1095-C forms sent to employees and the IRS.
Evidence: ACA reporting support: Yes1
Price at a glance
Quick answers
- How much does Employee Navigator cost?
- Platform plans are quoted. Published fees include 834 EDI feeds at $0.45 per employee per month on two plans and ACA filing from $1.50 to $9.95 per form.Based on Extra costs: 834 EDI carrier feeds: $0.45 per employee per month on Enhanced Plus and Elite, included on Platinum, ACA filing: $1.50 to $9.95 per form, depending on the service and company size, Email and phone support carry additional fees on some plans2
- Who uses Employee Navigator?
- Insurance brokers and their employer clients: the company says it serves 7,000+ brokers and 195,000+ companies.Based on Founded: 20085
- Is Employee Navigator secure?
- Its security page lists SOC 2 Type II, HITRUST, NYCRR 500, GDPR, CCPA and HIPAA.Based on SOC 2 Type II: Yes4
Coverage of core benefits administration capabilities
Each core capability we evaluate in Benefits Administration, checked against Employee Navigator’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
8 verified of 12 core capabilities
Benefits Administration
- Plan and rate setup2
- Eligibility and waiting periods · not verified yet
- Open enrollment2
- Qualifying life events2
- Dependent verification · not verified yet
- Carrier connectivity6
- Payroll deduction sync3
- COBRA administration · not verified yet
- ACA reporting support1
- Carrier invoice reconciliation · not verified yet
- Broker and advisor access2
- Employee self-service6
Specifications
Employee Navigator integrations
7 integrations we document, by how they connect. Employee Navigator says it has 600+ integrations.
Employee Navigator integration coverage
The 10 apps that benefits administration products document most often, and whether Employee Navigator documents each.
1 of the 10 most-connected apps documented by Employee Navigator; median of the 13 products compared: 4
- Greenhouse · documented by 7 of 13
- QuickBooks Online · documented by 7 of 13
- Checkr · documented by 5 of 13
- Okta · documented by 5 of 13
- Sage Intacct · documented by 5 of 13
- Slack · documented by 5 of 13
- Indeed · documented by 4 of 13
- NetSuite · documented by 4 of 13
- Xero · documented by 4 of 13
- ADP · documented by 3 of 13
Integrations each vendor documents (native, marketplace, Zapier, API or named by the vendor), 13 live benefits administration products. Not documented does not mean not possible.
Where it ranks
- #1 of 6 scoredBenefits Administration
- #1 of 3 scoredBenefits Administration for Enterprises
- #1 of 5 scoredBenefits Administration for Mid-Sized Companies
- #1 of 6 scoredBenefits Administration for Small Business
Employee Navigator alternatives
Paychex PEO65% similar
isolved People Cloud60% similar
ADP TotalSource57% similar
Paycom57% similar
Paycor57% similar
Netchex56% similar
Compare Employee Navigator
Security and compliance
About Employee Navigator
Official profiles
Employee Navigator: frequently asked questions
What is Employee Navigator used for?
Employee Navigator, on the market since 2008, is a benefits administration product built for small businesses, mid-market companies, and enterprises. Its modules include Benefits administration, New hire onboarding, HR management, ACA reporting, Integrated payroll, and Time-off tracking.
Is Employee Navigator legit?
Employee Navigator is sold by the company of the same name, which was founded in 2008 and is headquartered in Bethesda, Maryland, US. Employee Navigator states SOC 2 Type II compliance.
What are the best alternatives to Employee Navigator?
In our benefits administration ranking, the highest-scored products other than Employee Navigator are Gusto, BambooHR, and Rippling. Compared side by side, by reason to switch: Employee Navigator alternatives.
Which is better, Employee Navigator or BambooHR?
It depends on the team. Choose Employee Navigator if: your insurance broker already works in it: 7,000+ brokers do. Choose BambooHR if: you want hiring, onboarding and records with benefits. The full comparison: Employee Navigator vs BambooHR.
What are the pros and cons of Employee Navigator?
Strengths documented on the vendor’s own pages: 600+ integrated partners, published ACA and EDI fees, and audited security. It is less suited to employers who want to buy benefits software directly, without a broker and buyers who need a published per-employee platform price.
Does Employee Navigator have an API?
Yes. Employee Navigator offers an API.
What does Employee Navigator integrate with?
Employee Navigator says it has 600+ integrations. Documented examples include ADP, Paylocity, Paychex, Guardian, and 3 more. Every documented connection: Employee Navigator integrations.
Does Employee Navigator have a mobile app?
Yes. Employee Navigator lists mobile apps: iOS.
Is Employee Navigator good for small businesses?
Employee Navigator lists small businesses among the company sizes it is built for (small businesses, mid-market companies, and enterprises). It ranks #1 of 6 in our benefits administration for small businesses.
How this page was made
What it is built from
19 verified facts, each checked against the vendor's own pages or another primary source, most recently on Nov 9, 2026.
Method
Scored and compared with the LeadChange methodology, version 1.5. Read the methodology
Independent review
Not reviewed yet by our independent reviewer. How we review
Hands-on testing
We have not tested Employee Navigator hands-on: this page uses public information only.
Who made it
The LeadChange Research Team, following a written research process. No named expert has reviewed this page. About us
Independence and errors
Who pays us never changes a score or a rank. If something here is wrong, tell us and we correct it publicly. Request a correction
Compare Employee Navigator pricing for your team
Employee Navigator quotes its prices. Answer up to 4 quick questions and see it next to the 2 alternatives that fit you best.
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How we make money
LeadChange may earn a fee when you request pricing through our site or follow a sponsored link. Rankings never depend on whether a vendor pays us.
Employee NavigatorLeadChange Score 7.8
Sources
The 10 pages this page's facts come from, with the day we last checked each one. The numbers beside the figures above link here.
Quotes from the sources
- Employee Navigator employeenavigator.com/aca-reporting“Service 1-50 51-100 101-250 251-500 501-1000 1001+”
- Employee Navigator employeenavigator.com/pricing“Enhanced Online enrollment Carrier, Payroll & TPA integrations Enrollment forms library ACA Reporting AI Plan Builds Contact Sales” “834 EDI Feeds - $0.45 PEPM* $0.45 PEPM* Free”
- Employee Navigator employeenavigator.com/modern-integrations“Integrations keep Employee Navigator and our 600+ partners in sync.” “Employee Navigator connects brokers to ADP, Paylocity, UnitedHealthcare, Principal, MetLife, Paychex, Guardian and 600+ other integrated partners.”
- Employee Navigator employeenavigator.com/security“SOC 2 Type II” “GDPR EU General data Protection Regulations (GDPR)”
- Employee Navigator employeenavigator.com/about“Launched in 2008, Employee Navigator serves more than 7,000 insurance brokers, 600+ integrated partners and 195,000+ companies across the country.” “HEADQUARTERS Bethesda, MD”
- Employee Navigator employeenavigator.com/benefits-administration
- Employee Navigator employeenavigator.com“A Single Benefits & HR Platform for Your Entire Business”
- Apple App Store apps.apple.com/us/app/employee-navigator/id6797508874“Check your coverage, complete open enrollment, process life events, and review your benefits, all from your mobile phone.”
- Employee Navigator employeenavigator.com/employee-navigator-releases-api-models-to-speed-the-digitization-of-employee-benefit-administration“Employee Navigator today released its Company Integration and Company Benefit Details Application Program Interfaces (APIs) to support real-time integrations between Employee Navigator’s benefit administration platform, health insurance carriers, and employee benefit providers.”
- Employee Navigator Help Center support.employeenavigator.com/hc/en-us/articles/39798319155860-Payroll-Single-Sign-On-SSO-for-all-supported-partners“Allow employees to access Employee Navigator directly from their payroll self-service portal — no separate username or password required.”