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isolved People Cloud Review

by isolved

isolved People Cloud is an HR, payroll and benefits platform used by more than 200,000 employers, covering payroll and tax filing, HRIS, benefits and ACA/COBRA administration, talent and time management, with AI tools such as Always-On HR.

Company size
Small businesses, mid-market companies, enterprises
Pricing model
Quote only
Deployment
Cloud

Best for

  • Mid-sized employers wanting HR, payroll and benefits in one system
  • Teams needing ACA, COBRA and open enrollment tools
  • Organizations consolidating time, payroll and talent

Not ideal for

  • Buyers who need published pricing before contacting sales
  • Teams that only need standalone scheduling or time tracking
By LeadChange Research TeamUpdated Facts checked
How we evaluated isolved People Cloud

This review rests on 18 facts checked against isolved People Cloud’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.

Our verdict

isolved fits small, mid-sized and enterprise employers that want HR, payroll, benefits and talent in one cloud system, with built-in ACA and COBRA management, open enrollment guidance and an API for integrations. It has helped HR teams since 1986, began in COBRA administration, and says more than 200,000 employers use it; its controls undergo annual SOC audits. It is less suited to buyers who need a published price, since isolved quotes every account.

Strengths

  • Broad single-platform scope

    Modules cover payroll, HR and compliance, talent acquisition, benefits, talent management, workforce management and analytics.

    Evidence: Modules: Payroll, HR & Compliance, Talent Acquisition, Benefits Administration, Talent Management, Workforce Management, HR Analytics, Employee Self-Service

  • Benefits and compliance tools

    Features include ACA and COBRA management and guided open enrollment.

    Evidence: Key features: Applicant tracking, ACA and COBRA management, Open enrollment management, Performance and goal management, Time and attendance, PTO management, Predictive analytics and custom reporting, Employee self-service mobile app

  • Payroll with tax filing

    The vendor states tax filings are handled for you, with employee self-service for pay stubs and time-off requests.

    Evidence: Payroll tax filing: Yes

  • Partner marketplace

    A marketplace lists partner solutions such as ZayZoon, Paymentus and ID Watchdog from Equifax.

    Evidence: Integration marketplace: marketplace.isolvedhcm.com

  • Audited controls and long track record

    isolved has operated since 1986, and its controls are subject to annual System and Organizational Controls (SOC) audits.

    Evidence: Founded: 1986

  • Open to other systems

    People Cloud supports integrations via API, and the isolved Marketplace adds partner solutions such as ZayZoon and ID Watchdog.

    Evidence: Open API: Yes

Weaknesses

  • Pricing is quote-only

    No pricing was published on the pages reviewed.

    Evidence: Pricing model: Quote only

Price at a glance

  • Pricing model

    Quote only

isolved People Cloud plans and prices

Quick answers

How much does isolved cost?
isolved does not publish pricing. Cost is quote-only through its sales team.Based on Pricing model: Quote only
Does isolved handle payroll tax filing?
Yes. The vendor states that tax filings are handled for you.Based on Payroll tax filing: Yes
Does isolved offer benefits administration?
Yes. It includes open enrollment, ACA and COBRA management.Based on Open enrollment: Yes
Is isolved an HRIS?
Yes. It functions as a full HRIS with centralized employee records and payroll data.Based on Employee records: Yes

Coverage of core HCM software capabilities

Each core capability we evaluate in HCM Software, checked against isolved People Cloud’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.

11 verified of 12 core capabilities

HCM Software

  • Core HR
  • Payroll and tax
  • Time and attendance
  • Benefits administration
  • Recruiting and onboarding
  • Performance and learning
  • Compensation management
  • Analytics and reporting
  • Workforce planning
  • Multi-entity and global support
  • Configuration and API
  • Data portability · not verified yet

Specifications

Pricing

Price transparency
Quote only

Fit

Industry focus
Financial services, healthcare, hospitality, manufacturing, restaurants, retail

Product

Modules
Payroll, HR & Compliance, Talent Acquisition, Benefits Administration, Talent Management, Workforce Management, HR Analytics, Employee Self-Service
Mobile apps
Yes
AI features
The Guardian (AI agent for payroll), Always-On HR (virtual conversational assistant)

Integrations

Open API
Yes

isolved People Cloud integrations

Isolved People Cloud integrations

isolved People Cloud integration coverage

The 10 apps that HCM software products document most often, and whether isolved People Cloud documents each.

3 of the 10 most-connected apps documented by isolved People Cloud; median of the 9 products compared: 4

  • Checkr · documented by 4 of 9
  • Indeed · documented by 4 of 9
  • Okta · documented by 4 of 9
  • Deputy · documented by 3 of 9
  • Employee Navigator · documented by 3 of 9
  • Greenhouse · documented by 3 of 9
  • QuickBooks Online · documented by 3 of 9
  • Slack · documented by 3 of 9
  • Vestwell · documented by 3 of 9
  • DocuSign · documented by 2 of 9

Integrations each vendor documents (native, marketplace, Zapier or API), 9 live HCM software products. Not documented does not mean not possible.

HCM Software

isolved People Cloud alternatives

Isolved People Cloud alternatives

Implementation and support

Support channels
Phone
Support hours
M-F 8 a.m. to 5 p.m. local time zones (Sandy, UT: 6 a.m. to 6 p.m. MDT)

About isolved

Founded
1986
Headquarters
Charlotte, NC, US
Ownership
Private equity-backed
Parent company
Accel-KKR

Official profiles

All isolved products

Frequently asked questions

Is isolved People Cloud legit?

isolved People Cloud is sold by isolved, which was founded in 1986 and is headquartered in Charlotte, NC, US. Before you sign, review the contract terms and ask for the security documentation that applies to your plan.

Does isolved have an AI assistant?

Yes. It offers The Guardian, an AI agent for payroll, and Always-On HR, a conversational assistant.

Is isolved legit?

Yes. isolved has operated since 1986, is based in Charlotte, North Carolina, and says more than 200,000 employers use it.

What is isolved People Cloud used for?

isolved People Cloud is a HCM software product built for small businesses, mid-market companies, and enterprises. Its modules include Payroll, HR & Compliance, Talent Acquisition, Benefits Administration, and 4 more.

What are the best alternatives to isolved People Cloud?

In our HCM software ranking, the highest-scored products other than isolved People Cloud are Paylocity, ADP Workforce Now, and Dayforce. Compared side by side, by reason to switch: isolved People Cloud alternatives.

Which is better, isolved People Cloud or ADP Workforce Now?

It depends on the team. Choose isolved People Cloud if: you have fewer than 50 employees: isolved serves small businesses, and ADP sells Workforce Now from 50 up. Choose ADP Workforce Now if: you have more than 50 employees and want ADP to keep payroll and tax rules current. The full comparison: isolved People Cloud vs ADP Workforce Now.

What are the pros and cons of isolved People Cloud?

Strengths documented on the vendor’s own pages: broad single-platform scope, benefits and compliance tools, and payroll with tax filing. It is less suited to buyers who need published pricing before contacting sales and teams that only need standalone scheduling or time tracking.

Does isolved People Cloud have an API?

Yes. isolved People Cloud offers an open API to customers.

What does isolved People Cloud integrate with?

isolved People Cloud documents integrations, including ZayZoon, Profit By Paymentus, ID Watchdog from Equifax, and Tada AI. Every documented connection: isolved People Cloud integrations.

Does isolved People Cloud have a mobile app?

Yes. isolved People Cloud confirms a mobile app for employees and admins.

Get isolved People Cloud pricing for your team

isolved People Cloud quotes its prices. Answer a few quick questions and see it next to the 2 alternatives that fit you best; if a provider works with us, you can ask it for a quote.

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