Haiilo Review
Haiilo is an AI intranet and employee communications platform for organizations of about 500 employees or more: targeted updates across intranet, email, app, Teams, Slack, signage and SMS, read confirmations and 130+ integrations.
- Company size
- Mid-market companies, enterprises
- Pricing model
- Quote only
- Integrations
- 130
- Deployment
- Cloud
Best for
- Mid-size and large organizations with distributed and frontline staff
- Communications teams that need acknowledgments and multi-channel crisis alerts
- Companies that want a large integration catalog around Microsoft, Google Workspace and Slack
Not ideal for
- Small teams looking for a fixed-price plan
How we evaluated Haiilo
This review rests on 16 facts checked against Haiilo’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
Haiilo is an AI intranet and employee communications platform from Hamburg, formed in 2022 from COYO, Smarp and Jubiwee. It targets updates by location, role or language and sends them to the intranet, email, the mobile app, Teams, Slack, signage and SMS, with read confirmations and analytics. It states ISO 27001 and SOC 2 Type II; pricing is quoted, and most customers start at around 500 employees.
Strengths
Every channel from one place
Updates go to the intranet, email, the mobile app, push, Teams, Slack, digital signage and SMS from one platform.
Evidence: Multi-channel delivery: Yes
Read confirmations
Haiilo supports read confirmations and acknowledgments and tracks reach and engagement across channels.
Evidence: Read and acknowledgment tracking: Yes
Large integration catalog
More than 130 workplace tools connect, including Microsoft 365, SharePoint, Google Workspace, Slack and Okta, plus a REST API.
Evidence: Native integrations: 130
Certified security
Haiilo holds ISO 27001 certification, is SOC 2 Type II compliant and offers EU or US hosting.
Evidence: ISO 27001: Yes
Weaknesses
Quote-only pricing
Haiilo tailors a quote instead of publishing packages, so cost is known only after talking to sales.
Evidence: Price transparency: Quote only
Aimed at 500+ employees
Most customers start at around 500 employees, so it is less suited to small businesses.
Evidence: Best for: Mid-market companies, enterprises
Price at a glance
Pricing model
Quote only
Quick answers
- How much does Haiilo cost?
- Haiilo does not publish prices. It tailors a quote to your requirements, and the cost per user decreases as the number of employees increases.Based on Price transparency: Quote only
- Is Haiilo the same as COYO?
- Yes. Haiilo came together in 2022 when COYO, Smarp and Jubiwee joined forces; the company is based in Hamburg.Based on Founded: 2022
- Is Haiilo ISO 27001 certified?
- Yes. Haiilo holds ISO 27001 certification and is SOC 2 Type II compliant, with GDPR-compliant processes and EU or US hosting.Based on ISO 27001: Yes
- How many integrations does Haiilo have?
- Haiilo connects more than 130 workplace tools, including Microsoft 365, SharePoint, Google Workspace, Slack and Okta, and offers a REST API.Based on Native integrations: 130
Coverage of core employee intranet capabilities
Each core capability we evaluate in Employee Intranet, checked against Haiilo’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
9 verified of 11 core capabilities
Employee Intranet
- Intranet search
- Content authoring and publishing · not verified yet
- Audience targeting
- Permissions and security
- Directory and org chart
- Document management
- News and social features
- HR and business integrations
- Mobile and frontline access
- Analytics
- Accessibility · not verified yet
Specifications
Pricing
- Price transparency
- Quote only
Product
- Modules
- AI intranet, Employee communications, Enterprise search, Insights and analytics, Mobile app, Employee advocacy, Digital signage
- Mobile apps
- iOS, Android
- AI features
- AVA content assistant for drafting, rewriting, summarizing and localizing, AI enterprise search, AI analytics and suggestions
Integrations
- Open API
- Yes
- API type
- REST
Support
- Support channels
- Dedicated support team, knowledge base, customer community
Haiilo integrations
5 integrations we documented, by how they connect. Haiilo reports 130 native integrations in total.
Native integrations
Haiilo integration coverage
The 10 apps that employee intranet products document most often, and whether Haiilo documents each.
5 of the 10 most-connected apps documented by Haiilo; median of the 8 products compared: 6
- Microsoft Teams · documented by 7 of 8
- Workday · documented by 7 of 8
- Google Workspace · documented by 6 of 8
- Slack · documented by 6 of 8
- ServiceNow · documented by 5 of 8
- Microsoft 365 · documented by 4 of 8
- Okta · documented by 4 of 8
- SharePoint · documented by 4 of 8
- Salesforce · documented by 2 of 8
- SAP · documented by 2 of 8
Integrations each vendor documents (native, marketplace, Zapier or API), 8 live employee intranet products. Not documented does not mean not possible.
Where it ranks
- #3 of 7 scoredEmployee Intranet
- #5 of 7 scoredInternal Communications
- #1 of 6 scoredEmployee Intranet for Enterprises
- #3 of 6 scoredEmployee Intranet for Mid-Sized Companies
- #3 of 7 scoredInternal Communications for Enterprises
- #4 of 6 scoredInternal Communications for Mid-Sized Companies
Haiilo alternatives
Security and compliance
- SOC 2 Type IIYes
- ISO 27001Yes
- GDPR programYes
About Haiilo
- Founded
- 2022
- Headquarters
- Hamburg, Germany
Official profiles
Haiilo: frequently asked questions
Can Haiilo track who read a message?
Yes. Haiilo supports read confirmations and acknowledgments and tracks reach, reads, engagement and channel performance.
What is Haiilo used for?
Haiilo, on the market since 2022, is an employee intranet product built for mid-market companies and enterprises. Its modules include AI intranet, Employee communications, Enterprise search, Insights and analytics, and 3 more.
Is Haiilo legit?
Haiilo is sold by the company of the same name, which was founded in 2022 and is headquartered in Hamburg, Germany. Haiilo states that it holds a current SOC 2 Type II report.
What are the best alternatives to Haiilo?
In our employee intranet ranking, the highest-scored products other than Haiilo are Jostle, Simpplr, and Workvivo. Compared side by side, by reason to switch: Haiilo alternatives.
What are the pros and cons of Haiilo?
Strengths documented on the vendor’s own pages: every channel from one place, read confirmations, and large integration catalog. It is less suited to small teams looking for a fixed-price plan.
Does Haiilo have an API?
Yes. Haiilo offers an open API (REST) to customers.
Does Haiilo have a mobile app?
Yes. Haiilo lists mobile apps: iOS, Android.
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