Helpside Review
Helpside is a Utah PEO, headquartered in Lindon, that provides payroll, pooled employee benefits, HR and compliance support, and safety and workers’ compensation to small and midsize businesses.
- Company size
- Small businesses, mid-market companies
- Pricing model
- Quote only
- Deployment
- Cloud (web-based)
Best for
- Small and midsize businesses in Utah and the Mountain West that want a local PEO
- Employers that want a choice of six medical plans for employees
- Law, construction, healthcare and charter school employers looking for industry programs
Not ideal for
- Buyers who need published PEO fees before a call
- Buyers who require an IRS-certified PEO
How we evaluated Helpside
This review rests on 13 facts checked against Helpside’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
Helpside is a Utah PEO, headquartered in Lindon with offices in Arizona, Idaho, Kansas and Missouri, serving small and midsize businesses with payroll and tax filings, pooled large-group benefits, HR consultation and safety and workers’ compensation programs. Each client has a dedicated Payroll Specialist and HR Business Partner, the benefits menu includes six medical plans, and pricing is by custom quote.
Strengths
Named contacts
Every client works with a dedicated Payroll Specialist and HR Business Partner, with unlimited HR phone and email consultation.
Evidence: Key features: Dedicated Payroll Specialist and HR Business Partner, Unlimited HR telephone and email consultation, Six medical plan options (4 PPO, 2 HDHP), Certified Safety Professional on staff, Learning management system for safety training, Free benefits audit
Benefits choice
Six medical plans (4 PPO, 2 HDHP) plus life, disability, supplemental, 401(k), EAP and FSA.
Evidence: Benefits offered: Medical (4 PPO, 2 HDHP plans), Life and disability, Accident, hospital and critical illness, 401(k), Identity theft protection, EAP, FSA
Safety program
A Certified Safety Professional on staff, OSHA 10/30 and other training and an LMS to track it.
Evidence: Risk and safety services: Yes
Weaknesses
No published prices
Services and benefits are priced in a custom quote.
Evidence: Pricing model: Quote only
Per-item fees
Late payroll data can incur a $50 express fee; salary surveys cost $25 each, and background checks are billed.
Evidence: Extra costs: $50 express fee when payroll data is late, $25 per salary survey request, Background check fees
Workers’ comp for qualifying clients
The workers’ compensation plan is offered to qualifying clients.
Evidence: Workers' comp included: Yes
Price at a glance
Pricing model
Quote only
Quick answers
- How much does Helpside cost?
- Helpside does not publish PEO fees; it prepares a custom service package and benefits quote.Based on Pricing model: Quote only
- Does Helpside charge extra fees?
- Its FAQ lists a $50 express fee for late payroll data, $25 per salary survey and background check fees.Based on Extra costs: $50 express fee when payroll data is late, $25 per salary survey request, Background check fees
- What medical plans does Helpside offer?
- Six medical plans: four PPO and two HDHP options.Based on Benefits offered: Medical (4 PPO, 2 HDHP plans), Life and disability, Accident, hospital and critical illness, 401(k), Identity theft protection, EAP, FSA
- Is Helpside’s benefits audit included in its fees?
- Yes. Helpside offers a benefits audit at no charge.Based on Key features: Dedicated Payroll Specialist and HR Business Partner, Unlimited HR telephone and email consultation, Six medical plan options (4 PPO, 2 HDHP), Certified Safety Professional on staff, Learning management system for safety training, Free benefits audit
Coverage of core PEO services capabilities
Each core capability we evaluate in PEO Services, checked against Helpside’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
8 verified of 10 core capabilities
PEO Services
- Co-employment arrangement · not verified yet
- Payroll and tax filing
- Group benefits access
- Workers' compensation
- HR advisory support
- Compliance support
- Risk and safety services
- HR and payroll technology
- Reporting
- Exit and transition support · not verified yet
Specifications
Pricing
- Price transparency
- Quote only
Fit
- Industry focus
- Law firms, Construction and trades, Accounting, financial and advisory firms, Engineering, Wholesale distribution, Architecture and design, Nursing and assisted living, Medical practices, Dental practices, Charter schools
- US states supported
- Offices in Utah, Arizona, Idaho, Kansas and Missouri; growing into Wyoming, Nashville, Denver and Texas markets; nationwide through Lever1, A Helpside Company
Product
- Modules
- Payroll, Employee benefits, Human resources and employment law compliance, Safety and workers’ compensation
Support
- Support channels
- Phone, email, dedicated payroll specialist, HR business partner
Helpside alternatives
- ExtensisHR100% similar
Helpside: frequently asked questions
Where does Helpside operate?
It is headquartered in Lindon, Utah, with offices in Arizona, Idaho, Kansas and Missouri and service nationwide through Lever1, A Helpside Company.
Who is my contact at Helpside?
Every client works with a dedicated Payroll Specialist and an HR Business Partner who know federal and state employment rules.
Does Helpside offer workers’ compensation?
Qualifying clients can join its workers’ compensation plan, and a Certified Safety Professional on staff answers safety questions.
Which industries does Helpside serve?
Law firms, construction and trades, accounting and advisory firms, engineering, wholesale distribution, architecture and design, nursing and assisted living, medical and dental practices, and charter schools.
What is Helpside used for?
Helpside is a PEO services product built for small businesses and mid-market companies. Its modules include Payroll, Employee benefits, Human resources and employment law compliance, and Safety and workers’ compensation.
What are the best alternatives to Helpside?
In our PEO services ranking, the highest-scored products other than Helpside are Justworks, TriNet, and PrestigePEO. Compared side by side, by reason to switch: Helpside alternatives.
What are the pros and cons of Helpside?
Strengths documented on the vendor’s own pages: named contacts, benefits choice, and safety program. It is less suited to buyers who need published PEO fees before a call and buyers who require an IRS-certified PEO.
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