Helpside Review
Helpside is a Utah PEO, headquartered in Lindon, that provides payroll, pooled employee benefits, HR and compliance support, and safety and workers’ compensation to small and midsize businesses.
- Company size
- Small businesses, mid-market companies1
- Pricing model
- Quote only2
- Deployment
- Cloud (web-based)3
Best for
- Small and midsize businesses in Utah and the Mountain West that want a local PEO
- Employers that want a choice of six medical plans for employees
- Law, construction, healthcare and charter school employers looking for industry programs
Not ideal for
- Buyers who need published PEO fees before a call
- Buyers who require an IRS-certified PEO
How we evaluated Helpside
This review rests on the 13 facts this page shows, each checked against the source listed under “Sources”, most recently on . We did not test the product hands-on: the score uses only those verified facts, as our methodology explains; third-party ratings, where we quote them, never count in the score.
Our verdict
Helpside is a Utah PEO, headquartered in Lindon with offices in Arizona, Idaho, Kansas and Missouri, serving small and midsize businesses with payroll and tax filings, pooled large-group benefits, HR consultation and safety and workers’ compensation programs. Each client has a dedicated Payroll Specialist and HR Business Partner, the benefits menu includes six medical plans, and pricing is by custom quote.
Strengths
Named contacts
Every client works with a dedicated Payroll Specialist and HR Business Partner, with unlimited HR phone and email consultation.
Evidence
Key features: Dedicated Payroll Specialist and HR Business Partner, Unlimited HR telephone and email consultation, Six medical plan options (4 PPO, 2 HDHP), Certified Safety Professional on staff, Learning management system for safety training, Free benefits audit4
Benefits choice
Six medical plans (4 PPO, 2 HDHP) plus life, disability, supplemental, 401(k), EAP and FSA.
Evidence
Benefits offered: Medical (4 PPO, 2 HDHP plans), Life and disability, Accident, hospital and critical illness, 401(k), Identity theft protection, EAP, FSA5
Safety program
A Certified Safety Professional on staff and a learning management system for safety training.
Evidence: Risk and safety services: Yes2
Weaknesses
No published prices
Services and benefits are priced in a custom quote.
Evidence: Pricing model: Quote only2
Per-item fees
Late payroll data can incur a $50 express fee; salary surveys cost $25 each, and background checks are billed.
Evidence
Extra costs: $50 express fee when payroll data is late, $25 per salary survey request, Background check fees6
Workers’ comp for qualifying clients
The workers’ compensation plan is offered to qualifying clients.
Evidence: Workers' comp included: Yes2
Price at a glance
Pricing model
Quote only2
Quick answers
- How much does Helpside cost?
- Helpside does not publish PEO fees; it prepares a custom service package and benefits quote.Based on Pricing model: Quote only2
- Does Helpside charge extra fees?
- Its FAQ lists a $50 express fee for late payroll data, $25 per salary survey and background check fees.Based on Extra costs: $50 express fee when payroll data is late, $25 per salary survey request, Background check fees6
- What medical plans does Helpside offer?
- Six medical plans: four PPO and two HDHP options.Based on Benefits offered: Medical (4 PPO, 2 HDHP plans), Life and disability, Accident, hospital and critical illness, 401(k), Identity theft protection, EAP, FSA5
- Is Helpside’s benefits audit included in its fees?
- Yes. Helpside offers a benefits audit at no charge.Based on Key features: Dedicated Payroll Specialist and HR Business Partner, Unlimited HR telephone and email consultation, Six medical plan options (4 PPO, 2 HDHP), Certified Safety Professional on staff, Learning management system for safety training, Free benefits audit4
Coverage of core PEO services capabilities
Each core capability we evaluate in PEO Services, checked against Helpside’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
8 verified of 10 core capabilities
Specifications
Pricing
- Price transparency
- Quote only5
Fit
- Industry focus
- Law firms, Construction and trades, Accounting, financial and advisory firms, Engineering, Wholesale distribution, Architecture and design, Nursing and assisted living, Medical practices, Dental practices, Charter schools9
- US states supported
- Offices in Utah, Arizona, Idaho, Kansas and Missouri; growing into Wyoming, Nashville, Denver and Texas markets; nationwide through Lever1, A Helpside Company4
Product
- Modules
- Payroll, Employee benefits, Human resources and employment law compliance, Safety and workers’ compensation3
Support
- Support channels
- Phone, email, dedicated payroll specialist, HR business partner7
Helpside alternatives
Helpside: frequently asked questions
Where does Helpside operate?
It is headquartered in Lindon, Utah, with offices in Arizona, Idaho, Kansas and Missouri and service nationwide through Lever1, A Helpside Company.
Who is my contact at Helpside?
Every client works with a dedicated Payroll Specialist and an HR Business Partner who know federal and state employment rules.
Does Helpside offer workers’ compensation?
Qualifying clients can join its workers’ compensation plan, and a Certified Safety Professional on staff answers safety questions.
Which industries does Helpside serve?
Law firms, construction and trades, accounting and advisory firms, engineering, wholesale distribution, architecture and design, nursing and assisted living, medical and dental practices, and charter schools.
What is Helpside used for?
Helpside is a PEO services product built for small businesses and mid-market companies. Its modules include Payroll, Employee benefits, Human resources and employment law compliance, and Safety and workers’ compensation.
What are the best alternatives to Helpside?
In our PEO services ranking, the highest-scored products other than Helpside are Justworks, G&A Partners, and TriNet. Compared side by side, by reason to switch: Helpside alternatives.
What are the pros and cons of Helpside?
Strengths documented on the vendor’s own pages: named contacts, benefits choice, and safety program. It is less suited to buyers who need published PEO fees before a call and buyers who require an IRS-certified PEO.
How this page was made
What it is built from
13 verified facts, each checked against the vendor's own pages or another primary source, most recently on Oct 25, 2026.
Method
Scored and compared with the LeadChange methodology, version 1.5. Read the methodology
Independent review
Passed our independent review on Nov 1, 2026. How we review
Hands-on testing
We have not tested Helpside hands-on: this page uses public information only.
Who made it
The LeadChange Research Team, following a written research process. No named expert has reviewed this page. About us
Independence and errors
Who pays us never changes a score or a rank. If something here is wrong, tell us and we correct it publicly. Request a correction
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Helpside
Sources
The 9 pages this page's facts come from. The date beside each is our last check of the facts taken from it (the oldest, when they differ). The numbers beside the figures above link here.
Quotes from the sources
- Helpside helpside.com/about“Midsize Business (50-149 employees)”
- Helpside helpside.com/risk-management“Fill out the form to the right and our team will reach out to learn more about your business and provide a custom service package.” “Qualifying Helpside clients have access to a unique workers’ compensation plan that offers:”
- Helpside helpside.com/payroll“Web-based payroll and human resources access” “We’d love to connect and share more about how Helpside’s PEO services, including payroll, human resources, employment law compliance, employee benefits, safety, and workers’ compensation have positively impacted small businesses in Utah, Wyoming, Arizona, and beyond.”
- Helpside helpside.com/locations“Every client works with a dedicated Payroll Specialist and HR Business Partner who understand their business and are well-versed in federal and state-specific employment requirements.” “Lever1, A Helpside Company, brings that same experience nationwide.”
- Helpside helpside.com/employee-benefits-plans“Six medical plans: 4 PPO, 2 HDHP” “REQUEST A CUSTOM BENEFITS QUOTE”
- Helpside helpside.com/faq“If payroll data is provided late, a $50.00 express fee may be charged.”
- Helpside helpside.com/hr“Unlimited HR telephone and email consultation”
- Helpside helpside.com/services
- Helpside helpside.com/industries“Payroll, benefits, and HR compliance support shaped by the specific challenges of your industry, not a generic small-business template.”
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