Staffbase Review
Staffbase is an employee communications platform for large organizations: a branded employee app, intranet, employee email, SMS and digital signage run from one place, with targeting, read tracking and AI search. It is sold by quote only.
- Company size
- Mid-market companies, enterprises
- Pricing model
- Quote only
- Deployment
- Cloud
Best for
- Large organizations that must reach frontline employees without a company email address
- Communications teams that want app, intranet, email and SMS run from one platform
- Microsoft-first organizations that want news in Teams, SharePoint and Copilot
Not ideal for
- Small teams that want a published monthly price and self-serve setup
- Buyers who need a live intranet within a few weeks
How we evaluated Staffbase
This review rests on 20 facts checked against Staffbase’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
Staffbase is an employee communications platform from Chemnitz, Germany, built for large organizations with frontline staff. One platform runs a branded employee app, an intranet, employee email, SMS and digital signage, with audience targeting, read tracking and AI search. Prices are quoted, not published; average deployment takes 3 to 4 months.
Strengths
One platform, every channel
A branded employee app, intranet, employee email, SMS and digital signage are managed from a single platform.
Evidence: Modules: Employee app, Intranet, Employee email, SMS, Digital signage, Microsoft 365 integration
Built for frontline reach
The app works without a company email address, and pages can be downloaded for offline access.
Evidence: Mobile and frontline access: Yes
Targeting and read tracking
Content is targeted by role, location and language, and policy updates carry acknowledgment tracking.
Evidence: Audience targeting: Yes
Documented security
Staffbase states ISO 27001 and SOC 2 Type II certifications, GDPR compliance and a HIPAA Business Associate Agreement.
Evidence: ISO 27001: Yes
Weaknesses
No published prices
Staffbase sells by tailored quote only, so you cannot estimate cost before a sales conversation.
Evidence: Price transparency: Quote only
Enterprise-length rollout
Average deployment is 3 to 4 months, so it is less suited to teams that need an intranet live within weeks.
Evidence: Typical implementation: 3 to 4 months on average, including migration, content strategy and setup
Price at a glance
Pricing model
Quote only
Quick answers
- How much does Staffbase cost?
- Staffbase does not publish prices. Every plan is quoted from your workforce and channels, and frontline-only employees can be licensed on separate frontline pricing.Based on Price transparency: Quote only
- Does Staffbase work for employees without a company email?
- Yes. The Staffbase employee app works without a company email address, so frontline and deskless employees can sign in and receive push notifications.Based on Mobile and frontline access: Yes
- Is Staffbase SOC 2 and ISO 27001 certified?
- Yes. Staffbase states ISO 27001 and SOC 2 Type II certifications, with reports in its Trust Center, and it signs a Business Associate Agreement for HIPAA.Based on SOC 2 Type II: Yes
- Does Staffbase integrate with Microsoft 365?
- Yes. Staffbase news can be embedded in SharePoint, the platform can run inside Teams, and a Staffbase agent makes its news searchable in Microsoft 365 Copilot.Based on Notable integrations: Microsoft Teams, SharePoint, Microsoft 365 Copilot, ServiceNow, Workday, SAP, Oracle, Okta, Confluence, Box, ScreenCloud
Coverage of core internal communications capabilities
Each core capability we evaluate in Internal Communications, checked against Staffbase’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
10 verified of 11 core capabilities
Internal Communications
- Multi-channel delivery
- Audience targeting
- Read and acknowledgment tracking
- Engagement analytics
- Two-way communication
- Content creation and approval
- Directory sync
- Send scheduling
- Language and accessibility
- Privacy and consent · not verified yet
- Emergency alerts
Specifications
Pricing
- Price transparency
- Quote only
Product
- Modules
- Employee app, Intranet, Employee email, SMS, Digital signage, Microsoft 365 integration
- Mobile apps
- iOS
- AI features
- AI assistant (Navigator) with sourced answers, AI-driven search, AI-powered translation, Personalized AI audio briefings (On Air), AI content audits (Content Pro)
Integrations
- Open API
- Yes
- API type
- REST
Staffbase integrations
Native integrations
Staffbase integration coverage
The 10 apps that internal communications products document most often, and whether Staffbase documents each.
5 of the 10 most-connected apps documented by Staffbase; median of the 9 products compared: 6
- Microsoft Teams · documented by 7 of 9
- Workday · documented by 7 of 9
- Google Workspace · documented by 6 of 9
- Slack · documented by 6 of 9
- ServiceNow · documented by 5 of 9
- Microsoft 365 · documented by 4 of 9
- Okta · documented by 4 of 9
- SharePoint · documented by 4 of 9
- BambooHR · documented by 2 of 9
- Salesforce · documented by 2 of 9
Integrations each vendor documents (native, marketplace, Zapier or API), 9 live internal communications products. Not documented does not mean not possible.
Where it ranks
- #4 of 7 scoredInternal Communications
- #7 of 7 scoredEmployee Intranet
- #6 of 6 scoredEmployee Intranet for Enterprises
- #6 of 6 scoredEmployee Intranet for Mid-Sized Companies
- #2 of 7 scoredInternal Communications for Enterprises
- #3 of 6 scoredInternal Communications for Mid-Sized Companies
Staffbase alternatives
Security and compliance
- SOC 2 Type IIYes
- ISO 27001Yes
- GDPR programYes
- HIPAAYes
- Single sign-onOkta
Implementation and support
- Typical implementation
- 3 to 4 months on average, including migration, content strategy and setup
- Support channels
- Help center, support tickets, customer success manager, on-demand training (Staffbase Campus)
About Staffbase
- Founded
- 2014
- Headquarters
- Chemnitz, Germany
- Ownership
- Private
Official profiles
Staffbase: frequently asked questions
Where is Staffbase based?
Staffbase SE is headquartered in Chemnitz, Germany, with offices including New York City. It was founded in 2014 and is backed by growth investors such as General Atlantic.
How long does a Staffbase rollout take?
Staffbase gives an average deployment of 3 to 4 months, including migration, content strategy and setup.
What is Staffbase used for?
Staffbase, on the market since 2014, is an internal communications product built for mid-market companies and enterprises. Its modules include Employee app, Intranet, Employee email, SMS, and 2 more.
Is Staffbase legit?
Staffbase is sold by the company of the same name, which was founded in 2014, is headquartered in Chemnitz, Germany, and is privately held. Staffbase states that it holds a current SOC 2 Type II report.
What are the best alternatives to Staffbase?
In our internal communications ranking, the highest-scored products other than Staffbase are Simpplr, Firstup, and Connecteam. Compared side by side, by reason to switch: Staffbase alternatives.
What are the pros and cons of Staffbase?
Strengths documented on the vendor’s own pages: one platform, every channel, built for frontline reach, and targeting and read tracking. It is less suited to small teams that want a published monthly price and self-serve setup and buyers who need a live intranet within a few weeks.
Does Staffbase have an API?
Yes. Staffbase offers an open API (REST) to customers.
Does Staffbase have a mobile app?
Yes. Staffbase lists mobile apps: iOS.
Get Staffbase pricing for your team
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