SurePayroll Review

by Paychex

SurePayroll, a Paychex company, is an online payroll service for small businesses and household employers with automated tax filing, direct deposit and unlimited payroll runs.

Best for

  • Very small businesses with simple payroll
  • Households employing nannies
  • Employers wanting automated tax filing

Not ideal for

  • Employers needing broad integrations or customization
By LeadChange Research TeamUpdated 27 verified data points5 sources

Quick answers

Is SurePayroll legit?
Yes. SurePayroll is branded as a Paychex company and holds a 4.1 out of 5 rating across 307 Capterra reviews.Based on Parent company: Paychex
Does SurePayroll file taxes?
Yes. It files and deposits federal and state payroll taxes. W-2 and 1099 filing costs $50 plus $5 per form, billed annually.Based on Automatic tax filing: Yes
How much does SurePayroll cost?
Small Business Payroll is $29 per month plus $7 per additional worker. The Nanny & Household plan is $39 per month.Based on Starting base fee: $29/mo
Does SurePayroll handle nanny payroll?
Yes. The Nanny & Household plan includes Schedule H form generation and automatic tax filing.
Does SurePayroll support multi-state payroll?
Yes. The first state is included and multi-state payroll adds $9.99 per month.Based on Multi-state payroll: Yes

Specifications

Fit

Product

Mobile apps
IOS, Android

Our verdict

Online payroll for small businesses and household employers, from $29 per month plus $7 per additional worker, with free 2-day direct deposit and unlimited runs. Multi-state, W-2/1099 filing and accounting sync cost extra, and Capterra reviewers (4.1/5, 307 reviews) cite long support holds and a dated interface.

Strengths

  • Automated tax filing

    Federal and state payroll taxes are calculated, filed and deposited.

    Evidence: Automatic tax filing: Yes

  • Free 2-day direct deposit

    Direct deposit is free and payroll runs are unlimited.

    Evidence: Direct deposit speed: 2-day, free

  • Nanny and household plan

    A $39 per month plan includes one employee and Schedule H generation.

  • Public pricing, no setup fee

    Prices are published and onboarding is free with no implementation fee.

    Evidence: Price transparency: Published

Weaknesses

What users say

  • Capterra4.1/5307 reviews · checked Oct 5, 2026

Common praise

  • Easy to use
  • Affordable versus larger competitors
  • Automated tax filing
  • Suited to very small businesses

Common complaints

  • Long support hold times reported
  • Dated interface
  • Login and portal access issues
  • Limited integrations and customization

Third-party ratings are shown as cited text; they are not part of the LeadChange Score.

Coverage of core payroll software capabilities

Capabilities verified against SurePayroll’s own documentation; capabilities we could not verify are not listed.

11 of 11 standard features

Payroll Software

Payroll Software buyer’s guide

Price at a glance

SurePayroll plans and prices

SurePayroll integrations

Native integrations

  • StratusTime

SurePayroll alternatives

Alternatives to SurePayroll

Where it ranks

Implementation and support

Support channels
Phone, chat
Support hours
Monday-Friday

About Paychex

Ownership
Subsidiary
Parent company
Paychex

Official profiles

All Paychex products

Changelog

  1. First published.

Data sources

Every value on this page links to its source below. Primary sources are the vendor's or authority's own pages.

  1. Paychex pricing page · primary source, checked Oct 5, 2026
  2. Paychex website · primary source, checked Oct 5, 2026
  3. Paychex app directory: Time clock integration · primary source, checked Oct 5, 2026
  4. Paychex website: Payroll · primary source, checked Oct 5, 2026