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SurePayroll Review

by Paychex

SurePayroll is Paychex's online payroll for small businesses and household employers, with unlimited payroll runs.

Company size
Small businesses
Pricing model
Base fee + per employee
Free trial
No

Best for

  • Very small businesses that want low-cost payroll with taxes filed
  • Families paying a nanny or caregiver: a dedicated household payroll product
  • Owners who pay employees and 1099 contractors in the same run

Not ideal for

  • Multistate employers: each extra state adds a monthly fee
  • Teams that need HR, onboarding or performance tools in the same product
  • Buyers who want weekend support: service runs Monday to Friday
By LeadChange Research TeamUpdated
How we evaluated SurePayroll

This review rests on 21 facts checked against SurePayroll’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.

Our verdict

SurePayroll suits very small US employers and families that want simple, self-serve payroll backed by Paychex. Full Service costs $29 a month plus $7 per employee and files federal, state and local payroll taxes; No Tax Filing is $20 plus $4 if you file taxes yourself. Payroll runs, onboarding and 2-day direct deposit are free. It is less suited to multistate or growing teams that need HR tools, since extra states, year-end forms and integrations each add a fee.

Strengths

  • Low entry price

    No Tax Filing starts at $20 a month plus $4 per employee, and Full Service at $29 plus $7 with taxes filed and deposited.

    Evidence: Starting base fee: $20/mo

  • Unlimited runs, free direct deposit

    Run payroll as often as you need, schedule it to run automatically, and pay by 2-day direct deposit at no extra charge.

    Evidence: Unlimited payroll runs: Yes

  • Taxes filed at every level

    On Full Service, SurePayroll files federal, state and local payroll taxes for you.

    Evidence: Automatic tax filing: Yes

  • No contract, free onboarding

    Billing is monthly with no commitment, and onboarding support from a person is always included.

    Evidence: Contract term: Monthly

  • Household payroll built in

    A separate nanny and household payroll product handles the tax rules for families that employ caregivers.

    Evidence: Industry focus: Household employers

  • Backed by Paychex

    SurePayroll was founded in 2000 and has been part of Paychex since February 2011.

    Evidence: Founded: 2000

Weaknesses

  • Add-on fees add up

    Each extra state costs $9.99 a month, accounting integration $4.99 a month, and time clock integration starts at $5 a month plus $3 per employee.

    Evidence: Extra costs: Multi-state payroll: $9.99 a month (first state included), Year-end W-2 and 1099-NEC forms: $50 base plus $5 per form, billed annually, Accounting software integration: $4.99 a month, Time clock integration: from $5 a month plus $3 per employee, Employment law support: from $30 a month, 401(k): quoted by plan

  • Year-end forms cost extra

    W-2 and 1099-NEC forms are billed once a year at a $50 base fee plus $5 per form.

    Evidence: Extra costs: Multi-state payroll: $9.99 a month (first state included), Year-end W-2 and 1099-NEC forms: $50 base plus $5 per form, billed annually, Accounting software integration: $4.99 a month, Time clock integration: from $5 a month plus $3 per employee, Employment law support: from $30 a month, 401(k): quoted by plan

  • Payroll only

    SurePayroll covers payroll, taxes and a few add-ons such as 401(k) and employment law support; it has no HR system of record, onboarding workflows or performance tools.

    Evidence: Modules: Small business payroll, Household (nanny) payroll, 401(k) plans, Employment law support, Workers' comp, Health insurance, Payment processing

  • Weekday support

    Live phone and chat support is available Monday through Friday.

    Evidence: Support channels: Phone, chat

Price at a glance

  • Starting base fee

    $20/mo

  • Starting price per employee

    $4/employee/mo

  • Pricing model

    Base fee + per employee

  • Price transparency

    Published

  • Free trial

    No

  • Contract term

    Monthly

SurePayroll plans and prices

SurePayroll cost at 10 to 100 employees

  • No Tax Filing$20/mo base + $4/employee/mo
  • Full Service$29/mo base + $7/employee/mo
Estimated list price per month by scenario
EmployeesNo Tax FilingFull Service
10$60/mo$99/mo
25$120/mo$204/mo
50$220/mo$379/mo
100$420/mo$729/mo

Monthly list price before discounts, add-ons and taxes, from the published price model of each plan.

Quick answers

How much does SurePayroll cost?
Full Service costs $29 a month plus $7 per employee, and No Tax Filing costs $20 a month plus $4 per employee. Household payroll starts at $39 a month.
Who owns SurePayroll?
Paychex. It completed the acquisition of SurePayroll, founded in 2000, in February 2011.Based on Parent company: Paychex
Does SurePayroll file payroll taxes?
Yes, on the Full Service plan: it files and deposits federal, state and local payroll taxes. On No Tax Filing you file them yourself.Based on Automatic tax filing: Yes
Does SurePayroll charge per payroll run?
No. Payroll runs are unlimited, and you can schedule payroll to run automatically.Based on Unlimited payroll runs: Yes

Coverage of core payroll software capabilities

Each core capability we evaluate in Payroll Software, checked against SurePayroll’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.

11 verified of 12 core capabilities

Payroll Software

  • Gross-to-net calculation
  • Payroll tax filing
  • Overtime and regular rate
  • Multi-state payroll
  • Deductions and garnishments · not verified yet
  • Off-cycle runs
  • Direct deposit and pay options
  • Time and benefits integration
  • Accounting and GL export
  • Reports and audit trail
  • Employee self-service
  • Year-end forms

Specifications

Fit

Industry focus
Household employers

Product

Modules
Small business payroll, Household (nanny) payroll, 401(k) plans, Employment law support, Workers' comp, Health insurance, Payment processing
Mobile apps
Yes

SurePayroll integrations

Native integrations

Apps that connect to SurePayroll

SurePayroll integration coverage

The 10 apps that payroll software products document most often, and whether SurePayroll documents each.

0 of the 10 most-connected apps documented by SurePayroll; median of the 19 products compared: 3

  • QuickBooks · documented by 11 of 19
  • Checkr · documented by 6 of 19
  • Vestwell · documented by 6 of 19
  • Employee Navigator · documented by 5 of 19
  • Xero · documented by 5 of 19
  • Clover · documented by 4 of 19
  • Deputy · documented by 4 of 19
  • Greenhouse · documented by 4 of 19
  • Indeed · documented by 4 of 19
  • Okta · documented by 4 of 19

Integrations each vendor documents (native, marketplace, Zapier or API), 19 live payroll software products. Not documented does not mean not possible.

Payroll Software

What users say

  • Capterra4.1/5307 reviews · checked Oct 5, 2026

Common praise

  • Easy to use
  • Affordable versus larger competitors
  • Automated tax filing
  • Suited to very small businesses

Common complaints

  • Long support hold times reported
  • Dated interface
  • Login and portal access issues
  • Limited integrations and customization

Third-party ratings are shown as cited text; they are not part of the LeadChange Score.

Where it ranks

SurePayroll alternatives

SurePayroll competitors

Implementation and support

Implementation fee
None
Support channels
Phone, chat
Support hours
Monday to Friday

About SurePayroll

Founded
2000
Ownership
Subsidiary
Parent company
Paychex

All Paychex products

SurePayroll: frequently asked questions

Is there a contract?

No. SurePayroll bills monthly and you can cancel anytime.

Can I pay contractors with SurePayroll?

Yes. W-2 employees and 1099 contractors, salaried and hourly, are paid in one system.

Does SurePayroll have a mobile app?

Yes. There is a mobile app for both employers and employees.

Can I use SurePayroll for a nanny?

Yes. SurePayroll has a household payroll product for families that pay a nanny or caregiver.

What is SurePayroll used for?

SurePayroll is a payroll software product built for small businesses. Its modules include Small business payroll, Household payroll, 401 plans, Employment law support, and 3 more.

What are the best alternatives to SurePayroll?

In our payroll software ranking, the highest-scored products other than SurePayroll are Patriot Payroll, QuickBooks Payroll, and Gusto. Compared side by side, by reason to switch: SurePayroll alternatives.

Which is better, SurePayroll or OnPay?

It depends on the team. Choose SurePayroll if: you run payroll in one state and want the lowest base: $29 a month plus $7 per employee. Choose OnPay if: you pay workers in several states: multi-state payroll is included. The full comparison: SurePayroll vs OnPay.

What are the pros and cons of SurePayroll?

Strengths documented on the vendor’s own pages: low entry price, unlimited runs, free direct deposit, and taxes filed at every level. It is less suited to multistate employers: each extra state adds a monthly fee and teams that need HR, onboarding or performance tools in the same product.

Is SurePayroll good for small businesses?

SurePayroll lists small businesses among the company sizes it is built for (small businesses); for 10 employees its lowest published plan comes to $60 a month. It ranks #7 of 13 in our payroll software for small businesses.

Get SurePayroll pricing for your team

Answer up to 4 quick questions and see what SurePayroll lists for a team your size, next to the 2 alternatives that fit you best, ranked without regard to who pays us.

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What changed

  1. PricingSurePayroll lowered its starting price from $7 to $4 per employee a month.

  2. PricingSurePayroll lowered its starting base fee from $29 to $20 a month.

  3. PlansSurePayroll now lists the No Tax Filing and Full Service plans; no longer lists the Small Business Payroll and Nanny & Household Payroll plans.

Earlier changes (1)
  1. PublishedFirst published.

Vendor? Reach buyers comparing SurePayroll

What the LeadChange Score means

A 0–10 editorial assessment built only from verified facts, across six weighted dimensions: capabilities, pricing, integrations, security, fit and support, and data confidence.

Payments, commissions and lead fees are never inputs.