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SurePayroll Review

by Paychex

SurePayroll is Paychex's online payroll for small businesses and household employers, with unlimited payroll runs.

Company size
Small businesses1
Pricing model
Base fee + per employee1
Free trial
No2

Best for

  • Very small businesses that want low-cost, self-serve payroll
  • Families paying a nanny or caregiver: a dedicated household payroll product
  • Owners who pay employees and 1099 contractors in the same run

Not ideal for

  • Multistate employers: multi-state payroll is a monthly add-on (first state included)
  • Teams that need HR, onboarding or performance tools in the same product
  • Buyers who want weekend support: service runs Monday to Friday
By LeadChange Research TeamUpdated Based on 7 sources, most recently checked
How we evaluated SurePayroll

This review rests on the 23 facts this page shows, each checked against the source listed under “Sources”, most recently on . We did not test the product hands-on: the score uses only those verified facts, as our methodology explains; third-party ratings, where we quote them, never count in the score.

Our verdict

SurePayroll suits very small US employers and families that want simple, self-serve payroll backed by Paychex. Full Service costs $29 a month plus $7 per employee and files federal, state and local payroll taxes; No Tax Filing is $20 plus $4 if you file taxes yourself. Payroll runs, onboarding and 2-day direct deposit are free. It is less suited to multistate or growing teams that need HR tools, since extra states, year-end forms and integrations each add a fee.

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Strengths

  • Low entry price

    No Tax Filing starts at $20 a month plus $4 per employee, and Full Service at $29 plus $7 with taxes filed and deposited.

    Evidence: Starting base fee: $20/mo1

  • Unlimited runs, free direct deposit

    Run payroll as often as you need, schedule it to run automatically, and pay by 2-day direct deposit at no extra charge.

    Evidence: Unlimited payroll runs: Yes2

  • Taxes filed at every level

    On Full Service, SurePayroll files federal, state and local payroll taxes for you.

    Evidence: Automatic tax filing: Yes1

  • No contract, free onboarding

    Billing is monthly with no commitment, and onboarding support from a person is always included.

    Evidence: Contract term: Monthly2

  • Household payroll built in

    A separate nanny and household payroll product handles the tax rules for families that employ caregivers.

    Evidence: Industry focus: Household employers3

  • Backed by Paychex

    SurePayroll was founded in 2000 and has been part of Paychex since February 2011.

    Evidence: Founded: 20004

Weaknesses

  • Add-on fees add up

    Multi-state payroll costs $9.99 a month with the first state included, accounting integration $4.99 a month, and time clock integration starts at $5 a month plus $3 per employee.

    Evidence

    Extra costs: Multi-state payroll: $9.99 a month (first state included), Year-end W-2 and 1099-NEC forms: $50 base plus $5 per form, billed annually, Accounting software integration: $4.99 a month, Time clock integration: from $5 a month plus $3 per employee, Employment law support: from $30 a month, 401(k): quoted by plan, Local tax filing: a separate fee where local taxes apply (amount not stated on the pricing page)2

  • Year-end forms cost extra

    W-2 and 1099-NEC forms are billed once a year at a $50 base fee plus $5 per form.

    Evidence

    Extra costs: Multi-state payroll: $9.99 a month (first state included), Year-end W-2 and 1099-NEC forms: $50 base plus $5 per form, billed annually, Accounting software integration: $4.99 a month, Time clock integration: from $5 a month plus $3 per employee, Employment law support: from $30 a month, 401(k): quoted by plan, Local tax filing: a separate fee where local taxes apply (amount not stated on the pricing page)2

  • Payroll only

    Its documented modules cover payroll, household payroll and add-ons such as 401(k), workers’ comp and health insurance; we found no HR, employee onboarding or performance module on its pages.

    Evidence

    Modules: Small business payroll, Household (nanny) payroll, 401(k) plans, Employment law support, Workers' comp, Health insurance, Payment processing5

  • Weekday support

    Live phone and chat support is available Monday through Friday.

    Evidence: Support channels: Phone, chat2

How many people do you pay?

Some products only serve certain team sizes: those that do not fit yours drop out.

Price at a glance

  • Starting base fee

    $20/mo1

  • Starting price per employee

    $4/employee/mo1

  • Pricing model

    Base fee + per employee1

  • Price transparency

    Published2

  • Free trial

    No2

  • Contract term

    Monthly2

SurePayroll plans and prices

SurePayroll cost at 10 to 100 employees

  • No Tax Filing$20/mo base + $4/employee/mo
  • Full Service$29/mo base + $7/employee/mo
Estimated list price per month by scenario
EmployeesNo Tax FilingFull Service
10$60/mo$99/mo
25$120/mo$204/mo
50$220/mo$379/mo
100$420/mo$729/mo

Monthly list price before discounts, add-ons and taxes, from the published price model of each plan.

Quick answers

How much does SurePayroll cost?
Full Service costs $29 a month plus $7 per employee, and No Tax Filing costs $20 a month plus $4 per employee. Household payroll starts at $39 a month.
Who owns SurePayroll?
Paychex. It completed the acquisition of SurePayroll, founded in 2000, in February 2011.Based on Parent company: Paychex4
Does SurePayroll file payroll taxes?
Yes, on the Full Service plan: it files and deposits federal, state and local payroll taxes. On No Tax Filing you file them yourself.Based on Automatic tax filing: Yes1
Does SurePayroll charge per payroll run?
No. Payroll runs are unlimited, and you can schedule payroll to run automatically.Based on Unlimited payroll runs: Yes2

Coverage of core payroll software capabilities

Each core capability we evaluate in Payroll Software, checked against SurePayroll’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.

11 verified of 12 core capabilities

Payroll Software

  • Gross-to-net calculation1
  • Payroll tax filing1
  • Overtime and regular rate6
  • Multi-state payroll2
  • Deductions and garnishments · not verified yet
  • Off-cycle runs1
  • Direct deposit and pay options2
  • Time and benefits integration2
  • Accounting and GL export2
  • Reports and audit trail6
  • Employee self-service2
  • Year-end forms2

Specifications

Fit

Industry focus
Household employers3

Product

Modules
Small business payroll, Household (nanny) payroll, 401(k) plans, Employment law support, Workers' comp, Health insurance, Payment processing5
Mobile apps
Yes2

SurePayroll integrations

Native integrations

Apps that connect to SurePayroll

SurePayroll integration coverage

The 10 apps that payroll software products document most often, and whether SurePayroll documents each.

0 of the 10 most-connected apps documented by SurePayroll; median of the 23 products compared: 3

  • QuickBooks · documented by 15 of 23
  • Checkr · documented by 7 of 23
  • Vestwell · documented by 7 of 23
  • Sage Intacct · documented by 6 of 23
  • Xero · documented by 6 of 23
  • Employee Navigator · documented by 5 of 23
  • Indeed · documented by 5 of 23
  • Okta · documented by 5 of 23
  • Clover · documented by 4 of 23
  • Deputy · documented by 4 of 23

Integrations each vendor documents (native, marketplace, Zapier, API or named by the vendor), 23 live payroll software products. Not documented does not mean not possible.

Payroll Software

What users say

  • Capterra4.1/5307 reviews · checked Oct 5, 2026

Common praise

  • Easy to use
  • Affordable versus larger competitors
  • Automated tax filing
  • Suited to very small businesses

Common complaints

  • Long support hold times reported
  • Dated interface
  • Login and portal access issues
  • Limited integrations and customization

Third-party ratings are shown as cited text; they are not part of the LeadChange Score.

Where it ranks

SurePayroll alternatives

Alternatives to SurePayroll

Implementation and support

Implementation fee
None2
Support channels
Phone, chat2
Support hours
Monday to Friday2

About SurePayroll

Founded
20004
Ownership
Subsidiary7
Parent company
Paychex4

All Paychex products

SurePayroll: frequently asked questions

Is there a contract?

No. SurePayroll bills monthly and you can cancel anytime.

Can I pay contractors with SurePayroll?

Yes. W-2 employees and 1099 contractors, salaried and hourly, are paid in one system.

Does SurePayroll have a mobile app?

Yes. There is a mobile app for both employers and employees.

Can I use SurePayroll for a nanny?

Yes. SurePayroll has a household payroll product for families that pay a nanny or caregiver.

What is SurePayroll used for?

SurePayroll is a payroll software product built for small businesses. Its modules include Small business payroll, Household payroll, 401 plans, Employment law support, and 3 more.

What are the best alternatives to SurePayroll?

In our payroll software ranking, the highest-scored products other than SurePayroll are Patriot Payroll, QuickBooks Payroll, and Gusto. Compared side by side, by reason to switch: SurePayroll alternatives.

Which is better, SurePayroll or OnPay?

Our SurePayroll vs OnPay comparison sets out when each one fits.

What are the pros and cons of SurePayroll?

Strengths documented on the vendor’s own pages: low entry price, unlimited runs, free direct deposit, and taxes filed at every level. It is less suited to multistate employers: multi-state payroll is a monthly add-on (first state included) and teams that need HR, onboarding or performance tools in the same product.

How this page was made

  • What it is built from

    23 verified facts, each checked against the vendor's own pages or another primary source, most recently on Nov 14, 2026.

  • Method

    Scored and compared with the LeadChange methodology, version 1.5. Read the methodology

  • Independent review

    Passed our independent review on Nov 1, 2026. How we review

  • Hands-on testing

    We have not tested SurePayroll hands-on: this page uses public information only.

  • Who made it

    The LeadChange Research Team, following a written research process. No named expert has reviewed this page. About us

  • Independence and errors

    Who pays us never changes a score or a rank. If something here is wrong, tell us and we correct it publicly. Request a correction

Compare SurePayroll pricing for your team

Answer one quick question and see what SurePayroll lists for a team your size, next to the 2 alternatives that fit you best, ranked without regard to who pays us.

LeadChange may earn a fee when you request pricing through our site or follow a sponsored link. Rankings never depend on whether a vendor pays us.We may earn a fee.

SurePayrollLeadChange Score 4.9

We may earn a fee.

What changed

  1. PricingWe now list Local tax filing in SurePayroll’s extra costs.

  2. PublishedFirst published.

Sources

The 7 pages this page's facts come from. The date beside each is our last check of the facts taken from it (the oldest, when they differ). The numbers beside the figures above link here.

Quotes from the sources
  1. SurePayroll (Paychex) surepayroll.com/payroll“$20/mo $4 per employee” “Built for solopreneurs and small businesses — automated tax filing, unlimited payroll runs, and on-time pay.”
  2. SurePayroll (Paychex) surepayroll.com/pricing“During your first 12 months with SurePayroll, every alternating month will be free.” “Unlimited payroll runs”
  3. SurePayroll (Paychex) surepayroll.com/household-payroll“Skip the payroll stress for about $1 per day”
  4. Paychex, Inc. (press release, Feb. 2011) investor.paychex.com/news-events/press-releases/detail/524/paychex-completes-acquisition-of-surepayroll“SurePayroll, a privately held company founded in 2000, serves approximately 30,000 small businesses with its easy-to-use, online payroll product.” “today announced it has completed the acquisition of SurePayroll, Inc.”
  5. SurePayroll (Paychex) surepayroll.com“Simple online payroll for small teams”
  6. Paychex surepayroll.com/resources/article/time-clock-integration
  7. SurePayroll (Paychex) surepayroll.com/about-us“Tens of thousands of small business owners and families trust SurePayroll by Paychex to pay employees and caregivers right.”

Vendor? Reach buyers comparing SurePayroll

What the LeadChange Score means

A 0–10 editorial assessment built only from verified facts, across six weighted dimensions: capabilities, pricing, integrations, security, fit and support, and data confidence.

Payments, commissions and lead fees are never inputs.