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Gusto Review

by Gusto, Inc.

Gusto is a payroll, benefits and HR platform for US small businesses, launched in 2012 as ZenPayroll.

Company size
Small businesses2
Pricing model
Base fee + per employee1
Free trial
No3
Integrations
1544

Best for

  • US small businesses that want payroll tax filing on every plan
  • Solo owners and S corps paying themselves, through the Solo plan
  • Employers bundling payroll with health, 401(k) and other benefits

Not ideal for

  • Employers that need payroll for employees outside the US
  • Teams that need highly customized reporting
  • Buyers who want a free plan or a free trial of payroll
By LeadChange Research TeamUpdated Based on 22 sources, most recently checked
How we evaluated Gusto

This review rests on the 37 facts this page shows, each checked against the source listed under “Sources”, most recently on . We did not test the product hands-on: the score uses only those verified facts, as our methodology explains; third-party ratings, where we quote them, never count in the score.

Our verdict

Gusto fits US small businesses that want payroll, benefits and basic HR in one account, with public prices and month-to-month terms. Every plan files payroll taxes and runs unlimited payrolls. Plus adds multi-state payroll and next-day pay, and Premium adds same-day pay and a dedicated account partner. It is less suited to employers with employees outside the US, or to teams that rely on custom reports, which reviewers cite as limited.

Show

Strengths

  • Public pricing, no contracts

    Simple and Solo cost $49 per month plus $6 per person, Plus $80 plus $12, and Premium $180 plus $22. Plans are month to month, and account setup is free.

    Evidence: Contract term: Monthly1

  • Tax filing on every plan

    Gusto files federal, state and local payroll tax forms, such as Form W-2, 1099, 940 and 941, with unlimited payroll runs. Its Payroll Terms say it pays penalties caused by its own filing errors, with no dollar cap stated.

    Evidence: Automatic tax filing: Yes1

  • Benefits and HR in one account

    Gusto offers health, dental, vision, life, disability, 401(k), HSA, FSA and commuter benefits. It handles open enrollment and life event changes, and deductions sync to payroll.

    Evidence

    Benefits offered: Health, Dental, Vision, Life, Disability, 401(k), HSA, FSA, Dependent care FSA, Commuter benefits1

  • Large app directory and an API

    The App Directory lists 154 apps, including QuickBooks, Xero, Slack and Google Workspace. Gusto Embedded offers a REST API with webhooks.

    Evidence: Native integrations: 1544

Weaknesses

  • Faster pay costs extra on lower plans

    Same-day pay is $90 and instant pay is $100 per payroll on Simple and Plus; both are included in Premium. Business Compliance is $85 per month per state on an annual contract unless you are on Premium.

    Evidence

    Extra costs: Next-Day pay add-on on Simple: $15/mo + $3/mo per person (included in Plus and Premium), Same-day pay: $90 per payroll on Simple and Plus (included in Premium), Instant pay: $100 per payroll on Simple and Plus (included in Premium), State tax registration: pricing varies by state, Global contractor payments: $5 per payment to US-based bank accounts; foreign exchange rates may vary, R&D tax credits: 15% of identified tax credits, Time & Attendance Plus on Simple: $6/mo per person after free trial, Gusto Business Compliance: $85/mo per state, annual contract (included in Premium), Remote I-9: $20 per submission (included in Premium), E-Verify: $5 per submission on top of Remote I-9 (included in Premium), Priority Support on Simple and Plus: $30/mo + $3/mo per person, Health insurance broker integration: $6/mo per eligible employee, Workers' compensation: insurance premiums plus up to $5/mo for pay-as-you-go, Gusto Money Plus: $19/mo, Tax-advantaged benefits: $200 annual service charge; HSA $2.50/mo per participant; FSA, dependent care FSA and commuter benefits $4/mo per participant each with a $20/mo minimum, 401(k): pricing varies by 401(k) integration, Cannabis-related businesses: some plans require a CRB compliance add-on (price not published), Insufficient funds at the payroll debit deadline: $100 processing fee1

  • New accounts start on slower deposits

    Most new employers start on 4-day pay. 2-day pay opens after a 15-day wait and one successful payroll debit.

    Evidence

    Direct deposit speed: 4-day pay by default for new employers; 2-day pay after a 15-day wait and one successful debit; next-day pay for eligible accounts (included in Plus and Premium, $15/mo + $3/mo per person add-on on Simple); same-day and instant pay on qualified payrolls (included in Premium, $90 and $100 per payroll on Simple and Plus)5

  • Payroll is US-only

    Gusto runs payroll for US employees only. Contractors abroad are paid through a separate add-on in more than 120 countries.

    Evidence: Countries supported: US3

  • Fees grow with headcount

    Per-person fees run from $6 to $22 a month by plan, so cost rises with each employee, a point reviewers raise.

  • Reporting and mobile limits

    Less suited to teams that need custom reports or full administration on mobile, according to reviewers.

How many people do you pay?

Some products only serve certain team sizes: those that do not fit yours drop out.

Price at a glance

  • Starting base fee

    $49/mo1

  • Starting price per employee

    $6/employee/mo1

  • Pricing model

    Base fee + per employee1

  • Price transparency

    Published1

  • Free trial

    No3

  • Free plan

    No1

What Gusto costs

Gusto cost at 10 to 100 employees

  • Simple$49/mo base + $6/employee/mo
  • Plus$80/mo base + $12/employee/mo
  • Premium$180/mo base + $22/employee/mo
  • Solo$49/mo base + $6/employee/mo
Estimated list price per month by scenario
EmployeesSimplePlusPremiumSolo
10$109/mo$200/mo$400/moNot offered
25$199/mo$380/mo$730/moNot offered
50$349/mo$680/mo$1,280/moNot offered
100$649/mo$1,280/mo$2,380/moNot offered

Monthly list price before discounts, add-ons and taxes, from the published price model of each plan.

Quick answers

How much does Gusto cost?
Gusto costs $49 per month plus $6 per person on Simple and Solo, $80 plus $12 on Plus, and $180 plus $22 on Premium. US contractors are billed at the per-person rate only in months they are paid.Based on Starting base fee: $49/mo1
Is Gusto free?
No. Gusto lists paid plans only and publishes no free trial of payroll. Creating an account is free, and billing starts when you run your first payroll.Based on Free plan: No1
What fees does Gusto charge beyond the plan price?
Add-ons include same-day pay at $90 and instant pay at $100 per payroll on Simple and Plus, Business Compliance at $85 per month per state, and Priority Support at $30 plus $3 per person. Gusto charges a $100 fee if funds are short at the payroll debit deadline.Based on Extra costs: Next-Day pay add-on on Simple: $15/mo + $3/mo per person (included in Plus and Premium), Same-day pay: $90 per payroll on Simple and Plus (included in Premium), Instant pay: $100 per payroll on Simple and Plus (included in Premium), State tax registration: pricing varies by state, Global contractor payments: $5 per payment to US-based bank accounts; foreign exchange rates may vary, R&D tax credits: 15% of identified tax credits, Time & Attendance Plus on Simple: $6/mo per person after free trial, Gusto Business Compliance: $85/mo per state, annual contract (included in Premium), Remote I-9: $20 per submission (included in Premium), E-Verify: $5 per submission on top of Remote I-9 (included in Premium), Priority Support on Simple and Plus: $30/mo + $3/mo per person, Health insurance broker integration: $6/mo per eligible employee, Workers' compensation: insurance premiums plus up to $5/mo for pay-as-you-go, Gusto Money Plus: $19/mo, Tax-advantaged benefits: $200 annual service charge; HSA $2.50/mo per participant; FSA, dependent care FSA and commuter benefits $4/mo per participant each with a $20/mo minimum, 401(k): pricing varies by 401(k) integration, Cannabis-related businesses: some plans require a CRB compliance add-on (price not published), Insufficient funds at the payroll debit deadline: $100 processing fee1
Is Gusto legit?
Yes. Gusto launched in 2012 as ZenPayroll and says it serves more than 500,000 businesses. It keeps SOC 1 and SOC 2 reports, updated each year and shared under an NDA, and signs HIPAA business associate agreements.Based on Founded: 20122

Coverage of core payroll software capabilities

Each core capability we evaluate in Payroll Software, checked against Gusto’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.

11 verified of 12 core capabilities

Payroll Software

  • Gross-to-net calculation6
  • Payroll tax filing1
  • Overtime and regular rate7
  • Multi-state payroll1
  • Deductions and garnishments6
  • Off-cycle runs8
  • Direct deposit and pay options1
  • Time and benefits integration9
  • Accounting and GL export10
  • Reports and audit trail11
  • Employee self-service12
  • Year-end forms13

Specifications

Fit

Countries supported
US3
US states supported
All 50 states3

Product

Modules
Payroll, Benefits, Time and attendance, Hiring and onboarding, HR, Compliance, Contractor payments, Money management14
Deployment
Cloud15
Mobile apps
iOS (Gusto Mobile), Android (Gusto Mobile)3

Integrations

API
Yes16
API type
REST17
Webhooks
Yes18

Gusto integrations

8 integrations we document, by how they connect. Gusto says it has 154 integrations.

Gusto integrations

Gusto integration coverage

The 10 apps that payroll software products document most often, and whether Gusto documents each.

3 of the 10 most-connected apps documented by Gusto; median of the 23 products compared: 3

  • QuickBooks · documented by 15 of 23
  • Checkr · documented by 7 of 23
  • Vestwell · documented by 7 of 23
  • Sage Intacct · documented by 6 of 23
  • Xero · documented by 6 of 23
  • Employee Navigator · documented by 5 of 23
  • Indeed · documented by 5 of 23
  • Okta · documented by 5 of 23
  • Clover · documented by 4 of 23
  • Deputy · documented by 4 of 23

Integrations each vendor documents (native, marketplace, Zapier, API or named by the vendor), 23 live payroll software products. Not documented does not mean not possible.

Payroll Software

What users say

  • Capterra4.6/54,233 reviews · checked Oct 31, 2026

Common praise

  • Intuitive, easy to use
  • Reliable payroll and tax automation
  • Employee self-service reduces admin work
  • Clean interface

Common complaints

  • Limited reporting customization
  • Mobile app lacks full features
  • Per-employee fees rise with headcount
  • Mixed support response times

Third-party ratings are shown as cited text; they are not part of the LeadChange Score.

Where it ranks

Gusto alternatives

Gusto competitors

Security and compliance

  • HIPAAYes15
  • Single sign-onYes19

Implementation and support

Implementation fee
None1
Support channels
Phone, email, chat, online help center, dedicated account partner (Premium)20
Support hours
Phone, email and chat Monday-Friday 6am-6pm MST; online Help Center 24/720

About Gusto, Inc.

Founded
20122
Headquarters
San Francisco, California, US21
Ownership
Private2

Official profiles

Products

All Gusto, Inc. products

Frequently asked questions

Is Gusto legit?

Gusto is sold by Gusto, Inc., which was founded in 2012, is headquartered in San Francisco, California, US, and is privately held. Before you sign, review the contract terms and ask for the security documentation that applies to your plan.

Does Gusto run payroll in all 50 states?

Yes. Gusto states it offers payroll in all 50 states and files federal, state and local payroll taxes. The Simple plan covers payroll in one state; multi-state payroll is a Plus feature.

Can Gusto pay international contractors?

Yes, through the global contractor payments add-on, which covers more than 120 countries. It costs $5 per payment to US-based bank accounts, and exchange rates may vary. Payroll for employees is US-only.

How fast is Gusto direct deposit?

New employers start on 4-day pay, with 2-day pay after a 15-day wait. Next-day pay is included in Plus and Premium; Gusto's help center and pricing page differ on whether Simple includes it. Same-day and instant pay are included in Premium.

Does Gusto integrate with QuickBooks?

Yes. QuickBooks is one of 154 apps in the Gusto App Directory, alongside Xero, Slack and Google Workspace.

What is Gusto used for?

Gusto is a payroll software product built for small businesses. Its modules include Payroll, Benefits, Time and attendance, Hiring and onboarding, and 4 more.

What are the best alternatives to Gusto?

In our payroll software ranking, the highest-scored products other than Gusto are Patriot Payroll, QuickBooks Payroll, and Square Payroll. Compared side by side, by reason to switch: Gusto alternatives.

Which is better, Gusto or ADP TotalSource?

Our Gusto vs ADP TotalSource comparison sets out when each one fits.

What are the pros and cons of Gusto?

Strengths documented on the vendor’s own pages: public pricing, no contracts, tax filing on every plan, and benefits and HR in one account. It is less suited to employers that need payroll for employees outside the US and teams that need highly customized reporting.

Does Gusto have an API?

Yes. Gusto offers an API (REST), with webhooks for event updates.

Is Gusto secure?

Gusto states HIPAA support. It supports single sign-on.

How this page was made

  • What it is built from

    37 verified facts, each checked against the vendor's own pages or another primary source, most recently on Nov 8, 2026.

  • Method

    Scored and compared with the LeadChange methodology, version 1.5. Read the methodology

  • Independent review

    Passed our independent review on Nov 1, 2026. How we review

  • Hands-on testing

    We have not tested Gusto hands-on: this page uses public information only.

  • Who made it

    The LeadChange Research Team, following a written research process. No named expert has reviewed this page. About us

  • Independence and errors

    Who pays us never changes a score or a rank. If something here is wrong, tell us and we correct it publicly. Request a correction

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GustoLeadChange Score 8.1

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What changed

  1. PlansWe now list Gusto’s Solo plan.

  2. PublishedFirst published.

Sources

The 22 pages this page's facts come from. The date beside each is our last check of the facts taken from it (the oldest, when they differ). The numbers beside the figures above link here.

Quotes from the sources
  1. Gusto gusto.com/product/pricing“Simple Run basic payroll in one state. $49/mo + $6/mo per person” “Do I have to sign a long-term contract? Nope. Gusto is month-to-month. Cancel anytime.”
  2. Gusto gusto.com/about“Our small business platform helps businesses take care of their hardworking teams.” “Launched in 2012 as ZenPayroll, Gusto serves more than 500,000 businesses nationwide.”
  3. Gusto Payroll (Gusto)“We’ve got all kinds of plans for all sizes of business. Explore all the options. You’ll pay nothing ‘til you’re ready to run payroll.” “Yes, we offer payroll in all 50 states.”
  4. Gusto gusto.com/product/integrations“Showing 1–20 of 154”
  5. Gusto support.gusto.com/article/999752211000000/direct-deposit-payment-speeds-in-gusto“New to Gusto? Most new employers start on 4-day pay. You gain access* to 2-day pay after a 15-day waiting period and one successful payroll debit on the 4-day schedule.”
  6. Gusto support.gusto.com/article/100153636100000/add-or-remove-a-garnishment-or-other-post-tax-deduction
  7. Gusto support.gusto.com/article/241120125852903/regular-rate-of-pay-rrp
  8. Gusto support.gusto.com/article/999908231000000/run-an-off-cycle-payroll-for-admins
  9. Gusto gusto.com
  10. Gusto support.gusto.com/article/221020155120720/map-payroll-data-and-download-reports-with-the-general-ledger-mapper
  11. Gusto support.gusto.com/article/102787011100000/view-employee-or-contractor-pay-history-for-admins
  12. Gusto support.gusto.com/article/106622106100000/view-and-update-form-w-4-tax-withholding-elections-for-employees-and-admins
  13. Gusto support.gusto.com/article/211203145908510/W-2-correction-guidance
  14. Gusto gusto.com/product“With Gusto, you can pay employees and contractors in just a few clicks. Plus, we automatically file your taxes, help with compliance, and identify tax credits to help save you money” “Sync your team’s hours from QuickBooks Time into Gusto for accurate (and speedier) payroll.”
  15. Gusto gusto.com/security“Gusto uses Amazon Web Services (AWS) to host its production servers, databases, and supporting services.” “We follow HIPAA guidelines to safeguard our customers’ protected health information (PHI). Additionally, we maintain business associate agreements (BAAs) between employers and Gusto, along with any third parties, like insurance companies.”
  16. Gusto docs.gusto.com“Leverage Gusto's API to build your own in-app payroll solution, customized for your users' needs, with Gusto Embedded.”
  17. Gusto embedded.gusto.com/blog/api-best-practices-embedded-finance“At Gusto Embedded, all third-party integrations are RESTful.”
  18. Gusto docs.gusto.com/embedded-payroll/docs/webhooks“A webhook is an HTTP request that delivers information about an event as it happens.”
  19. Gusto gusto.com/product/payroll/security“Multi-factor authentication and single sign-on functions are also available to make sure only the right people see the most sensitive data.”
  20. Gusto gusto.com/about/contact“Our sales and support teams at Gusto are available to help you via phone, email, and chat Monday through Friday 6am – 6pm MST. For expedited support, sign in to your Gusto account.”
  21. Gusto gusto.com/about/privacy“Gusto, Inc. Attn: Legal Privacy 525 20th Street San Francisco, CA 94107”
  22. Gusto gusto.com/legal/terms/payroll“Gusto’s sole responsibility and liability shall be limited to the following: (i) Gusto shall remit applicable payroll taxes to the appropriate tax agency; and (ii) Gusto shall reimburse Employer or pay directly to the appropriate tax agency the amount of any penalties directly arising from such failure(s).”

Vendor? Reach buyers comparing Gusto

What the LeadChange Score means

A 0–10 editorial assessment built only from verified facts, across six weighted dimensions: capabilities, pricing, integrations, security, fit and support, and data confidence.

Payments, commissions and lead fees are never inputs.