ADP Comprehensive Services Review
by ADP, Inc.
ADP Comprehensive Services is ADP's modular HR outsourcing service: designated HR, payroll, benefits and talent specialists working on the ADP Workforce Now suite while the business remains the sole employer of record.
- Company size
- Small businesses, mid-market companies, enterprises
- Pricing model
- Quote only
Best for
- Employers with 25 or more employees that want to outsource HR administration but stay the employer of record
- Companies that want to outsource one function (payroll, HR, benefits or talent) and keep others in-house
- Mid-market and enterprise employers already on or moving to ADP Workforce Now
Not ideal for
- Businesses with fewer than 25 employees
- Buyers who need published prices
- Employers that want pooled large-group benefits (ADP sells that through its TotalSource PEO)
How we evaluated ADP Comprehensive Services
This review rests on 12 facts checked against ADP Comprehensive Services’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
ADP Comprehensive Services is ADP's modular HR outsourcing service for employers with 25 or more employees: designated HR, payroll, benefits and talent specialists on the ADP Workforce Now suite, while the business stays the sole employer of record. ADP, founded in 1949 and listed on Nasdaq, quotes it by bundle; no prices are published.
Strengths
Sole employer of record
ADP states the client remains the sole employer of record and ADP does not share employment liability, unlike its TotalSource PEO.
Evidence: No co-employment: Yes
Modular bundles
Four bundles (HR, Payroll, Benefits, Talent), each with a named specialist, a strategic advisor and the Workforce Now suite.
Evidence: Modules: HR, Payroll, Benefits administration, Talent management
Compliance in each service area
Payroll tax filing, ACA filings and COBRA administration and multi-state HR guidance are part of the service.
Evidence: Automatic tax filing: Yes
Weaknesses
No published pricing
The packages page lists features only; several add-ons carry an additional fee.
Evidence: Price transparency: Quote only
25-employee minimum
ADP positions the service for businesses with 25 or more employees.
Evidence: Minimum employees: 25
Price at a glance
Pricing model
Quote only
Minimum employees
25
Quick answers
- How much does ADP Comprehensive Services cost?
- ADP quotes each bundle and publishes no prices. Several add-ons, such as global payroll integration, leave administration and third-party integrations, carry an additional fee.Based on Price transparency: Quote only
- Is ADP Comprehensive Services a PEO?
- No. ADP says the client remains the sole employer of record; its PEO is ADP TotalSource, which uses co-employment.Based on No co-employment: Yes
- What size companies does it serve?
- Small businesses with 25 to 149 employees, midsized companies with 150 to 999 and enterprises with 1,000 or more.Based on Best for: Small businesses, mid-market companies, enterprises
- Which technology does it run on?
- Every bundle includes the ADP Workforce Now suite (HR, payroll, benefits), DataCloud analytics, employee self-service and the ADP mobile app.Based on Key features: Strategic advisor aligned to clients, Ongoing business reviews, Employee and manager phone support, ADP Workforce Now technology suite, ADP DataCloud Analytics, Employee self-service, ACA compliance dashboard, COBRA administration, Business expansion tax registration services
Coverage of core ASO services capabilities
Each core capability we evaluate in ASO Services, checked against ADP Comprehensive Services’ own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
7 verified of 8 core capabilities
ASO Services
- No co-employment
- Payroll and tax filing
- Benefits administration
- HR administration
- HR advisory support
- Compliance support
- Workers' comp administration · not verified yet
- HR and payroll technology
Specifications
Pricing
- Price transparency
- Quote only
Product
- Modules
- HR, Payroll, Benefits administration, Talent management
- Mobile apps
- ADP mobile app
Support
- Support channels
- Strategic advisor, Employee and manager phone support, Payroll, benefits and HR specialists, Talent consultant
ADP Comprehensive Services alternatives
- C2 Essentials ASO90% similar
- Connor & Gallagher OneSource ASO90% similar
- Easeworks ASO90% similar
VertiSource HR ASO70% similar
About ADP, Inc.
- Founded
- 1949
- Headquarters
- Roseland, New Jersey, US
- Ownership
- Publicly traded
Official profiles
ADP Comprehensive Services: frequently asked questions
What are the ADP Comprehensive Services bundles?
Four: Comprehensive HR, Payroll, Benefits and Talent. Each pairs a named specialist (HR, payroll or benefits specialist, or a talent consultant) with a strategic advisor, business reviews and the ADP Workforce Now suite.
What is the difference between ADP Comprehensive Services and ADP Workforce Now?
Workforce Now is ADP's HR, payroll and benefits software. Comprehensive Services includes it in every bundle and adds ADP specialists who do the work, a strategic advisor and phone support for employees and managers.
Does ADP Comprehensive Services handle payroll taxes and COBRA?
Yes. ADP's payroll team manages tax filing and regulatory updates, and its benefits specialists handle ACA filings and COBRA administration for the plans you sponsor.
Who makes ADP Comprehensive Services?
ADP, Inc., the payroll company founded in 1949 and listed on Nasdaq, sells it next to ADP TotalSource, its co-employment PEO. Every Comprehensive Services bundle runs on ADP Workforce Now.
What are the pros and cons of ADP Comprehensive Services?
Strengths documented on the vendor’s own pages: sole employer of record, modular bundles, and compliance in each service area. It is less suited to businesses with fewer than 25 employees and buyers who need published prices.
Does ADP Comprehensive Services have a mobile app?
Yes. ADP Comprehensive Services lists mobile apps: ADP mobile app.
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