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Homebase vs When I Work

The short answer

Homebase prices per location: a free Basic plan for one location and 10 employees, then $30, $70 or $120 a month per location, with payroll as an add-on. When I Work prices per user: $2.50 a month for a single location or schedule and $5 for several.

By LeadChange Research TeamUpdated Facts checked
Starting price
$30/mo
Best for
Restaurants, retail and service businesses with hourly staff

Choose Homebase if

  • You run one small location: Basic is free for up to 10 employees.
  • You have many staff per site: Essentials covers unlimited employees per location for $30 a month.
  • You want payroll in the same app: Homebase adds it for $49 a month plus $6 per employee paid.
  • Your point of sale is Square, Toast, Clover or Shopify.
Starting price
$2.50/user/mo
Best for
Hourly, shift-based teams in restaurants, retail and healthcare

Choose When I Work if

  • You have few staff per location: When I Work costs $2.50 per user a month for one location.
  • You manage several sites and want labor sharing between them on the $5 per-user plan.
  • You want auto scheduling, skills and certification management in the base plan.
  • You need an API and webhooks to connect your own systems.

LeadChange Score: editorial assessment based on public information.

Scorecard

Homebase wins 0When I Work wins 12 ties

Homebase vs When I Work by dimension
DimensionHomebaseWhen I Work
PricingHomebase charges per location: Basic is free for one location and 10 employees, then Essentials $30, Plus $70 and All-in-One $120 a month. When I Work charges $2.50 per user a month for one location and $5 for several. At one location with 20 employees, Essentials costs $30 and When I Work $50 a month; with 10 or fewer staff, Homebase Basic costs nothing.Published$2.50/user/mo
Fit and supportHomebase is built for small businesses. When I Work lists small, mid-market and enterprise customers and industries from restaurants to healthcare and manufacturing. Small businesses, mid-market companies, enterprisesSmall businessesSmall businesses, mid-market companies, enterprises
SecurityBoth state a SOC 2 Type II report. Homebase also offers single sign-on. YesSOC 2SOC 2

Key differences

Where Homebase and When I Work differ (5)
AttributeHomebaseWhen I Work
Pricing modelTiered plansPer user
Free plan
Best forSmall businessesSmall businesses, mid-market companies, enterprises
Support channels24/7 AI chat support and Help Center, Live support by chat and phone (paid plans)Help center, Ticket submission, Live customer support
HeadquartersSan Francisco, California, United StatesMinneapolis, MN, USA
Show 5 attributes where they are the same
Where they are the same (5)
AttributeHomebaseWhen I Work
Price transparencyPublishedPublished
Free trial
Contract termMonthlyMonthly
Mobile appsiOS, Android
SOC 2 Type II

Analysis by dimension

Pricing. Homebase charges per location: Basic is free for one location and 10 employees, then Essentials $30, Plus $70 and All-in-One $120 a month. When I Work charges $2.50 per user a month for one location and $5 for several. At one location with 20 employees, Essentials costs $30 and When I Work $50 a month; with 10 or fewer staff, Homebase Basic costs nothing.

Capabilities. Homebase combines scheduling and time clock with payroll, hiring, HR and compliance, team messaging, tasks and tips. When I Work covers scheduling, time and attendance, messaging and labor forecasting, and runs payroll through its partner Rippling.

Integrations. When I Work documents a REST API and webhooks and lists payroll links to Rippling, Gusto, Square Payroll, Paychex and QuickBooks Online. Homebase lists POS systems such as Square, Toast and Clover and payroll providers such as Gusto, ADP and Paychex.

Fit and support. Homebase is built for small businesses. When I Work lists small, mid-market and enterprise customers and industries from restaurants to healthcare and manufacturing.

Security. Both state a SOC 2 Type II report. Homebase also offers single sign-on.

Neither one?

Deputy

Deputy has the highest LeadChange Score in Employee Scheduling Software after excluding these two (8.9/10).

From $5/user/mo

Frequently asked questions

Is Homebase cheaper than When I Work?

It depends on headcount. Homebase charges per location, from free for one location and 10 employees to $30 a month for unlimited employees on Essentials; When I Work charges $2.50 per user a month. Above 12 employees at one location, Homebase Essentials costs less.

Do Homebase and When I Work offer a free plan or trial?

Homebase has a free Basic plan and a free trial of its paid plans. When I Work offers a free trial but no free plan.

Do Homebase and When I Work run payroll?

Homebase runs payroll with tax filing as an add-on for $49 a month plus $6 per employee paid. When I Work does not include payroll; it runs through its partner Rippling.

Do Homebase and When I Work use GPS for clock-in?

Yes. Homebase offers a mobile time clock with location-based clock-in, and When I Work offers GPS clock-in with geofencing.

Which is better for several locations, Homebase or When I Work?

When I Work's $5 per-user plan adds unlimited job sites, labor sharing between locations and multiple time zones. Homebase bills each location separately, from $30 a month on Essentials.

Who are Homebase’s biggest competitors?

Homebase ranks #4 of 10 in our employee scheduling software ranking. Besides When I Work, the highest-scored are Deputy, Sling, and Planday. Every alternative, matched to the reason you might switch: Homebase alternatives.

Homebase or When I Work? Your answer in 3 questions

Your team size, what matters most and your role: see which one fits more of your answers, from verified facts and list prices. Then, if you like, ask to hear from both.

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What the LeadChange Score means

A 0–10 editorial assessment built only from verified facts, across six weighted dimensions: capabilities, pricing, integrations, security, fit and support, and data confidence.

Payments, commissions and lead fees are never inputs.