Pricing. Homebase charges per location: $0, $30, $70, or $120 per month, plus payroll at $49 and $6 per employee. When I Work charges $2.50 or $5 per user per month. For one location, $30 equals 12 users at $2.50, but the tiers are not feature-matched.
Capabilities. Both document shift scheduling, open shifts, time clock, geofencing, and labor analytics. Homebase also lists payroll (with tax filing and direct deposit), hiring, and HR tools; When I Work lists no payroll module, only payroll integrations.
Integrations. Homebase lists 14 integrations, including Toast, Square, Clover, Gusto, and QuickBooks. When I Work documents 11 native integrations, including Gusto, Paychex, QuickBooks Online, and Square Payroll. Neither is clearly ahead.
Security. Homebase documents SOC 2 Type II and SSO. When I Work's security page names PCI-compliant billing, AWS hosting, TLS, and mobile MFA, but no audit report or SSO.
Fit and support. When I Work lists a help center, ticket submission, and live customer support. Homebase lists a support portal and FAQ.