Connecteam is free for up to 10 users and then charges a base fee with 30 users included; When I Work charges $2.50 per user per month for one location and $5 for several, with no free plan. Connecteam adds HR, communications, and training hubs and documents SOC 2 Type II and ISO 27001.
| Attribute | Connecteam | When I Work |
|---|---|---|
| Pricing model | Base fee + per employee | Per user |
| Price transparency | Partly published | Published |
| Free plan | ||
| Mobile apps | Connecteam Team Management App (iOS) | IOS, Android |
| Support channels | Help center, Ticket submission, Live customer support | |
| Typical implementation | Fully set up in a day (vendor claim) | Minutes (vendor claim) |
| Attribute | Connecteam | When I Work |
|---|---|---|
| Free trial | ||
| Contract term | Monthly | Monthly |
| Best for | Small businesses, mid-market companies, enterprises | Small businesses, mid-market companies, enterprises |
| Open API | ||
| Webhooks | ||
| SOC 2 Type II |
Connecteam Basic$29/mo base + $0.80/employee/mo| Employees | Connecteam Basic | When I Work Single location or schedule |
|---|---|---|
| 10 | $37/mo | $25/mo (lowest) |
| 50 | $69/mo (lowest) | $125/mo |
| 200 | $189/mo (lowest) | $500/mo |
Monthly list price of each product’s entry plan with published per-employee pricing.
Pricing. When I Work is $2.50 per user (one location) or $5 (several), with auto scheduling in the lowest tier. Connecteam is free for up to 10 users; Basic is $29 per month for 30 users, Advanced $49, and Expert $99 (with auto-assign). Which is cheaper depends on headcount and needed features.
Capabilities. Both document scheduling, open shifts, geofenced time clocks, fraud controls, messaging, and payroll integration. When I Work adds demand forecasting and schedule history; Connecteam adds HR, training, and communications hubs. The scope differs.
Integrations. Both offer an API with webhooks, a Zapier connection and native links to Gusto, Paychex, and QuickBooks. When I Work lists 11 native integrations; Connecteam names 13 including POS and HR tools.
Deputy has the highest LeadChange Score in Employee Scheduling Software after excluding these two (8.0/10).
From $5/employee/mo
It depends on size and features. Connecteam is free for up to 10 users and $29 per month for Basic, billed yearly, with 30 users included. When I Work is $2.50 per user, so 30 users cost $75 and 10 cost $25. Connecteam's auto-assign needs Expert, $99 per month; When I Work includes auto scheduling at $2.50.
Both target small business. Connecteam's free plan covers up to 10 users, while When I Work has no free plan but a free trial and monthly terms. Choose Connecteam if you also want HR, training, and communications tools; choose When I Work if scheduling and labor forecasting are the main need.
Neither vendor documents migration tooling in either direction. Both have free trials and monthly contract terms, so you can pilot one location before moving. Confirm how schedules, employee records, and timesheet history transfer, and whether your payroll provider has a connector in Connecteam.
Scope. Connecteam is an all-in-one app with operations, communications, and HR hubs, priced as a base fee plus users. When I Work is a scheduling and time tracking product priced per user, with labor forecasting and multi-location labor sharing. Connecteam documents more security attestations.
Yes. Both list Gusto and Paychex as native payroll integrations and QuickBooks as well. Connecteam also lists ADP, Xero, and PrismHR; When I Work also lists Rippling, Square Payroll, OnPay, and GoCo. Both offer a Zapier connection for other tools.
Share your headcount and needs once; both vendors can quote for your situation.
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