The short answer
When I Work is built around the shift schedule, from $2.50 per user a month, and sends hours to Rippling, Gusto, Square Payroll, Paychex or QuickBooks Online. QuickBooks Time, formerly TSheets, is built around the timesheet: $20 a month plus $10 per user, and it requires QuickBooks Online. Both state SOC 2 Type II.
LeadChange Score: editorial assessment based on public information.
When I Work wins 2QuickBooks Time wins 02 ties
| Dimension | When I Work | QuickBooks Time |
|---|---|---|
| PricingWhen I Work is $2.50 per user a month for one location and $5 for several, with no setup fees. QuickBooks Time Premium is $20 plus $10 per user and Elite $40 plus $12, on top of QuickBooks Online. None | $2.50/user/mo | Published |
| IntegrationsWhen I Work lists 11 integrations, from Rippling and Gusto to QuickBooks Online and Zapier, plus a REST API and webhooks. QuickBooks Time connects to QuickBooks Online and QuickBooks Payroll. 11 | 11 native | 3 documented |
| SecurityBoth state SOC 2 Type II: When I Work in its trust center, QuickBooks Time under Intuit’s company-level report. Yes | SOC 2 | SOC 2 |
| Fit and supportWhen I Work sells from five employees to 500 and offers enterprise pricing. QuickBooks Time serves small and midsize businesses. Small businesses, mid-market companies, enterprises | Small businesses, mid-market companies, enterprises | Small businesses, mid-market companies |
| Attribute | When I Work | QuickBooks Time |
|---|---|---|
| Pricing model | Per user | Base fee + per employee |
| Best for | Small businesses, mid-market companies, enterprises | Small businesses, mid-market companies |
| Support channels | Help center, Ticket submission, Live customer support | Phone, chat |
| Headquarters | Minneapolis, MN, USA | Mountain View, California, US |
| Attribute | When I Work | QuickBooks Time |
|---|---|---|
| Price transparency | Published | Published |
| Free trial | ||
| Free plan | ||
| Contract term | Monthly | Monthly |
| Mobile apps | iOS, Android | iOS, Android |
| SOC 2 Type II |
Pricing. When I Work is $2.50 per user a month for one location and $5 for several, with no setup fees. QuickBooks Time Premium is $20 plus $10 per user and Elite $40 plus $12, on top of QuickBooks Online.
Capabilities. Both schedule shifts and track time on iOS and Android.
Integrations. When I Work lists 11 integrations, from Rippling and Gusto to QuickBooks Online and Zapier, plus a REST API and webhooks. QuickBooks Time connects to QuickBooks Online and QuickBooks Payroll.
Security. Both state SOC 2 Type II: When I Work in its trust center, QuickBooks Time under Intuit’s company-level report.
Fit and support. When I Work sells from five employees to 500 and offers enterprise pricing. QuickBooks Time serves small and midsize businesses.
Deputy has the highest LeadChange Score in Employee Scheduling Software after excluding these two (8.9/10).
From $5/user/mo
TSheets is now QuickBooks Time, Intuit’s time tracking app for QuickBooks users. When I Work is a separate company based in Minneapolis.
When I Work. Ten users at one location cost $25 a month, at $2.50 each. QuickBooks Time Premium comes to $120: $20 plus $10 per user. QuickBooks Time also needs a QuickBooks Online subscription.
QuickBooks Time is timesheet-first: project tracking, estimates against actuals and signatures on Elite. When I Work is schedule-first, with a time clock, GPS clock-in and geofencing built in.
Yes. QuickBooks Online is among When I Work’s 11 integrations, with Gusto, Rippling and Paychex. QuickBooks Time sends hours to QuickBooks payroll and invoices directly.
Neither stands out on our checks: both state SOC 2 Type II. When I Work hosts on AWS; QuickBooks Time falls under the Intuit Trust Center.
Among the scheduling apps we review, we also compare When I Work with Homebase, Deputy, Connecteam and 7shifts. Against QuickBooks Time, its case is the lower price and the choice of payroll.
Yes, both list a free trial.
Your team size, what matters most and your role: see which one fits more of your answers, from verified facts and list prices. Then, if you like, ask to hear from both.
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What the LeadChange Score means
A 0–10 editorial assessment built only from verified facts, across six weighted dimensions: capabilities, pricing, integrations, security, fit and support, and data confidence.
Payments, commissions and lead fees are never inputs.
