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When I Work vs Deputy

The short answer

When I Work costs $2.50 per user a month for one location and $5 for several, with no setup fees. Deputy starts at $5 per user a month on its annual Lite plan, and Core adds auto-scheduling, demand forecasting and biometric clocking for $6.50.

By LeadChange Research TeamUpdated Facts checked
Starting price
$2.50/user/mo
Best for
Hourly, shift-based teams in restaurants, retail and healthcare

Choose When I Work if

  • You want the lower price: $2.50 per user a month for one location.
  • You want auto scheduling, shift swaps and team messaging in every plan.
  • You want no contract and no setup fee.
  • You run payroll in Rippling, Gusto, Square Payroll, Paychex or OnPay.
Starting price
$5/user/mo
Best for
Shift-based teams in hospitality, retail and healthcare

Choose Deputy if

  • You schedule under fair workweek or other labor law rules.
  • You want demand forecasting and wage budgets in the schedule.
  • You want payroll from the same vendor: Deputy Payroll enabled by Paycor, in the US.
  • You need ISO 27001 as well as SOC 2 Type 2.

LeadChange Score: editorial assessment based on public information.

Scorecard

When I Work wins 1Deputy wins 22 ties

When I Work vs Deputy by dimension
DimensionWhen I WorkDeputy
PricingWhen I Work is $2.50 per user a month for one location and $5 for several, with no setup fees. Deputy is $5, $6.50 or $9 per user a month on annual billing, and monthly plans carry a $30 minimum spend per invoice. None$2.50/user/mo$5/user/mo
CapabilitiesEach documents 9 of the 11 items on our scheduling checklist, including open shifts, swaps and auto-scheduling. Deputy adds fair workweek compliance; When I Work adds skills and certification management. Auto scheduling, Open shifts, Shift swapping, GPS clock-in with geofencing, Prevent early clock-ins, Team messaging and announcements, Labor forecasting, Time-off and availability management, Overtime and break tracking, Skills and certification management, Task management9 of 11 core capabilities9 of 11 core capabilities
IntegrationsDeputy names ADP, Gusto, Paychex, Paycom, Paycor, Xero, BambooHR, HiBob and point-of-sale systems. When I Work lists 11 integrations, including Rippling, Gusto, Square Payroll and QuickBooks Online. ADP, Gusto, Paychex, Paycom, Paycor, Xero, Clover, Square, Lightspeed, BambooHR, HiBob, QuickBooks11 native15 documented
SecurityDeputy states ISO 27001:2022 and SOC 2 Type 2. When I Work states SOC 2 Type II. YesSOC 2SOC 2, ISO 27001
Fit and supportBoth sell from small businesses to enterprises. When I Work includes live support in every plan; Deputy has 24/7 live chat on Pro. Small businesses, mid-market companies, enterprisesSmall businesses, mid-market companies, enterprisesSmall businesses, mid-market companies, enterprises

Key differences

Where When I Work and Deputy differ (3)
AttributeWhen I WorkDeputy
DeploymentCloud, mobileCloud
Support channelsHelp center, Ticket submission, Live customer support24/7 live chat (Pro), phone, customer success manager (Core), dedicated customer success manager (Pro), help center
HeadquartersMinneapolis, MN, USASydney, Australia
Show 10 attributes where they are the same
Where they are the same (10)
AttributeWhen I WorkDeputy
Pricing modelPer userPer user
Price transparencyPublishedPublished
Free trial
Free plan
Contract termMonthlyMonthly
Best forSmall businesses, mid-market companies, enterprisesSmall businesses, mid-market companies, enterprises
Mobile appsiOS, AndroidiOS, Android
Open API
Webhooks
SOC 2 Type II

Price by headcount

  • When I Work Single location or schedule$2.50/user/mo
  • Deputy Lite$5/user/mo
Estimated list price per month by scenario
EmployeesWhen I Work Single location or scheduleDeputy Lite
10$25/mo (lowest)$50/mo
50$125/mo (lowest)$250/mo
200$500/mo (lowest)$1,000/mo

Monthly list price of each product’s entry plan with published per-employee pricing.

Analysis by dimension

Pricing. When I Work is $2.50 per user a month for one location and $5 for several, with no setup fees. Deputy is $5, $6.50 or $9 per user a month on annual billing, and monthly plans carry a $30 minimum spend per invoice.

Capabilities. Each documents 9 of the 11 items on our scheduling checklist, including open shifts, swaps and auto-scheduling. Deputy adds fair workweek compliance; When I Work adds skills and certification management.

Integrations. Deputy names ADP, Gusto, Paychex, Paycom, Paycor, Xero, BambooHR, HiBob and point-of-sale systems. When I Work lists 11 integrations, including Rippling, Gusto, Square Payroll and QuickBooks Online.

Security. Deputy states ISO 27001:2022 and SOC 2 Type 2. When I Work states SOC 2 Type II.

Fit and support. Both sell from small businesses to enterprises. When I Work includes live support in every plan; Deputy has 24/7 live chat on Pro.

Neither one?

Sling

Sling has the highest LeadChange Score in Employee Scheduling Software after excluding these two (8.3/10).

From $2/user/mo

Frequently asked questions

Is When I Work cheaper than Deputy?

Yes, at list price. Deputy is $5 per user a month on annual Lite, $6.50 on Core and $9 on Pro. When I Work is $2.50 per user for one location and $5 for several. For 20 staff at one site, that is $50 a month with When I Work and $100 with Deputy Lite.

What is the Deputy app used for?

Scheduling shifts, clocking time and checking hours against labor law rules. Staff use the iOS and Android apps to see shifts, swap them and clock in. HR, payroll by Paycor, messaging and analytics are add-ons.

Which is better for retail scheduling, When I Work or Deputy?

It depends on your labor rules. Deputy lists fair workweek compliance, labor law checks and demand forecasting. When I Work lists retail among its industries and costs less per user.

Do When I Work and Deputy build schedules with AI?

Both auto-schedule. Deputy AI is in every plan and adds labor forecasting. When I Work includes auto scheduling and labor forecasting in every plan.

Is When I Work or Deputy more secure?

Both state SOC 2 Type II; Deputy also states ISO 27001:2022 and lists TX-RAMP Level 2. Each keeps a public trust center.

Who are When I Work’s main competitors?

Among the scheduling apps we review, we also compare When I Work with Homebase, Connecteam and 7shifts. Against Deputy, When I Work’s case is the lower price; Deputy’s is compliance rules and forecasting.

Do When I Work and Deputy offer a free trial?

Yes, both list a free trial.

When I Work or Deputy? Your answer in 3 questions

Your team size, what matters most and your role: see which one fits more of your answers, from verified facts and list prices. Then, if you like, ask to hear from both.

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What the LeadChange Score means

A 0–10 editorial assessment built only from verified facts, across six weighted dimensions: capabilities, pricing, integrations, security, fit and support, and data confidence.

Payments, commissions and lead fees are never inputs.