Pricing. Neither publishes prices; both quote each customer. isolved routes buyers to its sales team, and UKG offers a price quote form.
Capabilities. Both cover HR, payroll, talent and time. isolved adds benefits administration with ACA and COBRA management; UKG Pro adds HR service delivery, scheduling and strategic workforce planning.
Integrations. UKG documents UKG Pro APIs and event-driven webhooks in its Developer Hub and runs a partner marketplace. isolved offers an API and a marketplace with partners such as ZayZoon and Tada AI.
Fit and support. isolved serves small, midsize and enterprise employers, with phone support on weekdays from 8 a.m. to 5 p.m. local time. UKG positions UKG Pro for enterprise organizations.
Security. UKG lists SOC 2 Type 2, ISO 27001 and GDPR in its trust center. isolved says its controls go through annual SOC audits and names no SOC 2 Type 2 report or ISO 27001 certificate on the pages we reviewed.