TriNet Review
by TriNet Group, Inc.
TriNet offers PEO and HR Plus (ASO) services combining HR support, payroll, benefits administration and compliance guidance for small and medium-size businesses, with quote-based per-employee-per-month pricing.
- Company size
- Small businesses, mid-market companies
- Pricing model
- Per employee
- Integrations
- 12
Best for
- Small and mid-size businesses that want a full-service PEO
- Employers who want payroll tax filing and year-end forms handled for them
- Teams that want HR experts and compliance guidance across all 50 states
Not ideal for
- Buyers who need published prices before talking to sales
- Employers who only need payroll software without HR services
How we evaluated TriNet
This review rests on 21 facts checked against TriNet’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
TriNet suits small and mid-size businesses that want a PEO with payroll, payroll tax filing, benefits, workers' compensation administration and HR experts in one flat per-employee fee, or the lighter HR Plus (ASO) service without co-employment. TriNet has operated since 1988, is listed on the NYSE and holds SOC 1 and SOC 2 Type 2 reports. It is less suited to buyers who need a published price before a sales call: both services are quoted per employee per month.
Strengths
Bundled PEO services
The flat PEPM fee covers payroll and payroll tax administration, HR expertise, benefits administration and workers' compensation administration.
Evidence: Payroll and tax filing: Yes
Automated tax filing
TriNet calculates withholdings, submits filings and prepares year-end documents such as W-2s for payroll run on its platform.
Evidence: Automatic tax filing: Yes
Two service levels
HR Plus (ASO) offers advisory or dedicated support with payroll, benefits and compliance tools for employers that do not want the PEO model.
Evidence: Support channels: Phone, Online, Advisory support (HR Plus), Dedicated support (HR Plus)
Compliance and benefits support
TriNet states it tracks changes across all 50 states and supports ACA and COBRA administration and open enrollment.
Evidence: US states supported: All 50 states (compliance guidance)
Audited security
TriNet’s security white paper cites both a SOC 1 Type 2 and a SOC 2 Type 2 report for its platform and a HIPAA compliance framework.
Evidence: SOC 2 Type II: Yes
A flat fee that does not grow with raises
The administrative fee is charged per employee per month rather than as a percentage of payroll, so it stays the same when an employee gets a raise.
Evidence: Pricing model: Per employee
Weaknesses
Quote-only pricing
TriNet publishes no list price for the PEO or HR Plus; fees vary by company size, industry, geography and services, and the $150 PEPM on its pricing page is only an example.
Evidence: Price transparency: Quote only
Costs beyond the PEPM fee
Benefit premiums and payroll taxes are separate from the fee, and background checks, drug screening and premium learning courses are optional paid add-ons.
Evidence: Extra costs: Benefit premiums (medical, dental, vision) are separate from the PEPM fee, Payroll taxes themselves (employer FICA, FUTA, SUTA) are separate; tax administration is included, Add-ons such as background checks, drug screening and premium learning courses
Price at a glance
Pricing model
Per employee
Price transparency
Quote only
Quick answers
- Is TriNet a PEO?
- Yes. TriNet offers a PEO and a separate HR Plus service, which is an Administrative Services Organization (ASO) offering.
- How much does TriNet cost?
- TriNet does not publish prices. The PEO and HR Plus are both priced per employee per month by quote, based on company size, industry, geography and services.Based on Pricing model: Per employee
- Does TriNet file payroll taxes?
- Yes. TriNet calculates withholdings, remits and files payroll taxes and prepares year-end documents for payroll processed through its platform.Based on Automatic tax filing: Yes
- Does TriNet include workers' compensation?
- Workers' compensation administration and claims management support are covered by the PEPM fee. The pricing page does not address insurance premiums.Based on Workers' comp included: Yes
Coverage of core PEO services capabilities
Each core capability we evaluate in PEO Services, checked against TriNet’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
9 verified of 10 core capabilities
PEO Services
- Co-employment arrangement
- Payroll and tax filing
- Group benefits access
- Workers' compensation
- HR advisory support
- Compliance support
- Risk and safety services
- HR and payroll technology
- Reporting
- Exit and transition support · not verified yet
Specifications
Fit
- Industry focus
- Healthcare, Technology, Finance
- US states supported
- All 50 states (compliance guidance)
Product
- Modules
- PEO, HR Plus (ASO), Payroll, Payroll tax, Benefits administration, HR compliance, Time and attendance, Performance management, Recruiting
- Mobile apps
- TriNet mobile app (pay stubs, time off)
- AI features
- AI-powered tools for routine HR questions and tasks
Integrations
- Open API
- Yes
Support
- Support channels
- Phone, Online, Advisory support (HR Plus), Dedicated support (HR Plus)
TriNet integrations
10 integrations we documented, by how they connect. TriNet reports 12 native integrations in total.
TriNet integration coverage
The 10 apps that PEO services products document most often, and whether TriNet documents each.
7 of the 10 most-connected apps documented by TriNet; median of the 8 products compared: 1
- QuickBooks · documented by 4 of 8
- BambooHR · documented by 3 of 8
- Greenhouse · documented by 3 of 8
- NetSuite · documented by 3 of 8
- Xero · documented by 3 of 8
- Carta · documented by 2 of 8
- ClearCo · documented by 2 of 8
- HiBob · documented by 2 of 8
- Okta · documented by 2 of 8
- Personio · documented by 2 of 8
Integrations each vendor documents (native, marketplace, Zapier or API), 8 live PEO services products. Not documented does not mean not possible.
Where it ranks
- #2 of 24 scoredPEO Services
- #7 of 10 scoredPayroll Services
- #5 of 6 scoredBenefits Administration
- #2 of 4 scoredASO Services
- #2 of 3 scoredASO Services for Healthcare
- #2 of 4 scoredASO Services for Mid-Sized Companies
- #2 of 4 scoredASO Services for Small Business
- #3 of 3 scoredBenefits Administration for Healthcare
- #4 of 5 scoredBenefits Administration for Mid-Sized Companies
- #5 of 6 scoredBenefits Administration for Small Business
- #4 of 5 scoredPayroll Services for Healthcare
- #5 of 6 scoredPayroll Services for Mid-Sized Companies
TriNet alternatives
Compare TriNet
Security and compliance
- SOC 2 Type IIYes
- HIPAAYes
- Single sign-onMicrosoft Azure, Google Cloud, Okta, OneLogin
About TriNet Group, Inc.
- Founded
- 1988
- Headquarters
- Dublin, California
- Ownership
- Publicly traded
Official profiles
Frequently asked questions
Is TriNet legit?
TriNet is sold by TriNet Group, Inc., which was founded in 1988, is headquartered in Dublin, California, and is publicly traded. TriNet Group, Inc. states that it holds a current SOC 2 Type II report. Before you sign, review the contract terms and ask for the security documentation that applies to your plan.
Is TriNet a legitimate company?
TriNet Group, Inc. has operated since 1988 and is publicly traded on the NYSE under TNET.
Does TriNet have an API?
Yes. TriNet APIs let developers build integrations with the TriNet platform, and its Integration Center lists pre-built connections to QuickBooks Online, NetSuite, Xero, Sage Intacct, Carta, Greenhouse, BambooHR and Lattice.
What is TriNet used for?
TriNet is a PEO services product built for small businesses and mid-market companies. Its modules include PEO, HR Plus, Payroll, Payroll tax, and 5 more.
What are the best alternatives to TriNet?
In our PEO services ranking, the highest-scored products other than TriNet are Justworks, PrestigePEO, and Amplify HR. Compared side by side, by reason to switch: TriNet alternatives.
Which is better, TriNet or ADP TotalSource?
It depends on the team. Choose TriNet if: you work in healthcare, technology or finance. Choose ADP TotalSource if: you want a dedicated HR business partner. The full comparison: TriNet vs ADP TotalSource.
What are the pros and cons of TriNet?
Strengths documented on the vendor’s own pages: bundled PEO services, automated tax filing, and two service levels. It is less suited to buyers who need published prices before talking to sales and employers who only need payroll software without HR services.
What does TriNet integrate with?
TriNet lists 12 integrations, including QuickBooks Online, NetSuite, Xero, Sage Intacct, and 4 more. Every documented connection: TriNet integrations.
Is TriNet secure?
TriNet states a SOC 2 Type II report and HIPAA support with a BAA. It supports single sign-on (Microsoft Azure, Google Cloud, Okta, and 1 more).
Does TriNet have a mobile app?
Yes. TriNet lists mobile apps: TriNet mobile app (pay stubs, time off).
Get TriNet pricing for your team
TriNet quotes its prices. Answer up to 4 quick questions and see it next to the 2 alternatives that fit you best; if a provider works with us, you can ask it for a quote.
LeadChange may earn a fee when you request pricing through our site or follow a sponsored link. Rankings never depend on whether a vendor pays us.We may earn a fee.
How we make money
LeadChange may earn a fee when you request pricing through our site or follow a sponsored link. Rankings never depend on whether a vendor pays us.
What changed
FeaturesTriNet no longer lists HR automation in its modules.
PublishedFirst published.
Vendor? Reach buyers comparing TriNet