UKG Pro Review

by UKG Inc.

UKG Pro is a cloud HCM suite combining HR, payroll, talent, time and attendance, scheduling and compliance, with Bryte AI and global payroll across 160+ countries.

Best for

  • Large employers wanting HR, payroll and time in one suite
  • Multi-country employers needing global payroll
  • Shift-based industries such as healthcare, retail and hospitality

Not ideal for

  • Small teams that need published pricing
  • Buyers who prioritize a simple, low-click interface
By LeadChange Research TeamUpdated 27 verified data points6 sources

Quick answers

How much does UKG Pro cost?
UKG does not publish UKG Pro pricing. Software Advice reports custom quotes only, so cost depends on a sales quote.Based on Pricing model: Quote only
Is UKG Pro free?
No. UKG Pro is sold by custom quote and no free plan or published price is listed.Based on Price transparency: Quote only
Is UKG Pro safe?
UKG lists SOC 2 Type 2, ISO/IEC 27001 and GDPR compliance across its products, and publishes a trust center. We could not confirm HIPAA compliance.Based on SOC 2 Type II: Yes
Does UKG Pro include payroll?
Yes. Payroll is a listed module, and UKG advertises global payroll across 160+ countries.Based on Modules: Human resources, HR service delivery, Payroll, Talent management, Time and attendance, Scheduling, Strategic workforce planning, Compliance +2 more
Does UKG Pro support single sign-on?
Yes. Its Okta integration supports SAML, OIDC, WS-Federation and SWA, and Okta lists user provisioning.Based on Single sign-on: SAML, OIDC, WS-Federation, SWA
What do users say about UKG Pro?
Software Advice rates it 4.3 out of 5 across 732 reviews. Positives are broad all-in-one coverage and the self-service portal; negatives are cluttered menus and a clunky interface.

Specifications

Fit

Product

Deployment
Cloud
Mobile apps
Yes
AI features
Bryte AI

Integrations

Open API
Yes
Webhooks
Yes

Our verdict

UKG Pro is a cloud HCM suite for mid-market and enterprise organizations that want HR, payroll, talent, time and scheduling in one system, with payroll across 160+ countries. Pricing is quote-only, and reviewers cite a cluttered, click-heavy interface.

Strengths

Weaknesses

  • Quote-only pricing

    No UKG Pro price or plan list is published; Software Advice reports custom quotes only.

    Evidence: Price transparency: Quote only

  • Interface usability complaints

    Reviewers cite cluttered menus that require many clicks and an interface some describe as clunky.

  • Search and customization gaps

    Reviewers say search and backend customization need improvement.

What users say

Common praise

  • Broad all-in-one HCM coverage
  • Useful employee self-service portal

Common complaints

  • Cluttered menus requiring many clicks
  • Interface described as clunky by some
  • Search and backend customization need improvement

Third-party ratings are shown as cited text; they are not part of the LeadChange Score.

Coverage of core HCM software capabilities

Capabilities verified against UKG Pro’s own documentation; capabilities we could not verify are not listed.

7 of 7 standard features

HCM Software

Price at a glance

UKG Pro integrations

Partner and marketplace apps

  • Okta
  • LinkedIn Learning
  • PlanSource
  • Toast POS
  • Bentek
  • WorkJam
  • OpenSesame
  • Pebl

UKG Pro alternatives

Where it ranks

Security and compliance

About UKG Inc.

Founded
2020

Official profiles

Changelog

  1. First published.

Data sources

Every value on this page links to its source below. Primary sources are the vendor's or authority's own pages.

  1. softwareadvice.com/scheduling/ukg-pro-profile · secondary source, checked Oct 5, 2026
  2. UKG Inc. website · primary source, checked Oct 5, 2026
  3. UKG Inc. website: Ukg pro · primary source, checked Oct 5, 2026
  4. okta.com/integrations/ukg-pro · secondary source, checked Oct 5, 2026
  5. UKG Inc. documentation · primary source, checked Oct 5, 2026
  6. en.wikipedia.org/wiki/UKG · secondary source, checked Oct 5, 2026