Workforce.com Review
Workforce.com is an all-in-one scheduling, time tracking, HR and payroll platform for shift-based teams, sold on quote-only bundles with a REST API and 150+ integrations.
- Company size
- Small businesses, enterprises
- Pricing model
- Quote only
- Free trial
- Yes
- Integrations
- 150
Best for
- Hospitality, retail, hotel and social care operators wanting scheduling, HR and payroll in one system
- Teams that want rotas driven by sales data from POS integrations
- Buyers who need a documented REST API and webhooks
Not ideal for
- Buyers who need published pricing before talking to sales
How we evaluated Workforce.com
This review rests on 14 facts checked against Workforce.com’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
Workforce.com combines scheduling, time and attendance, HR and payroll in one platform for shift-based hospitality, retail, hotel and social care teams. Pricing is quote-only, and the public REST API with webhooks and 150+ integrations suit teams that want to connect POS and payroll data.
Strengths
All-in-one platform
Bundles combine scheduling, time and attendance, leave management, HR and payroll on a single employee profile.
Evidence: Modules: Employee App, Employee Rota Software, Time & Attendance, Shift Planning, Auto Scheduling, Labour Forecasting, Employee Onboarding, Automated Leave Averaging, HR, Applicant Tracking, Task Management, Performance Management, Payroll, Payroll Bureau, Modulr Integration
AI forecasting and auto-scheduling
Labour forecasting uses AI on sales and foot traffic, and Auto Scheduling builds schedules and manages labour costs.
Evidence: AI features: AI labour forecasting from sales and foot traffic, AI and data-driven rota building
Open REST API and webhooks
A public REST API with OAuth 2 and signed webhooks is documented, alongside 150+ integrations.
Evidence: Open API: Yes
POS and payroll connections
Integrations include Xero, QuickBooks, Sage 50, Square, Toast and Lightspeed.
Evidence: Notable integrations: Xero, QuickBooks, Sage 50, Square, Toast, Lightspeed, Indeed, Modulr, Brightpay, Wagestream
Fair Workweek and minor-law tools
Workforce.com calculates predictability pay, flags clopening and rest-period violations, records shift acknowledgements, and limits minors' hours and shift times.
Evidence: Fair workweek support: Yes
Time clock with geofencing and offline punches
Staff clock in on a kiosk tablet or the mobile app with photo, PIN, GPS and facial-recognition checks; geofences can block off-site clock-ins and punches are stored offline until the connection returns.
Evidence: Punch fraud controls: Yes
Weaknesses
Quote-only pricing
Every plan shows 'Request Pricing', and cost depends on modules, staff count and implementation needs.
Evidence: Price transparency: Quote only
Price at a glance
Pricing model
Quote only
Free trial
Yes
Quick answers
- How much does Workforce.com cost?
- Workforce.com does not publish prices. It is licensed per user, and its pricing page shows 'Request Pricing' for every bundle, with cost based on modules, staff numbers and implementation needs.Based on Price transparency: Quote only
- Does Workforce.com have a free trial?
- Its UK site offers a free trial without stating the length; the US site asks buyers to book a demo or request pricing instead.Based on Free trial: Yes
- Does Workforce.com have an API?
- Yes. A public REST API (OpenAPI 3.0.3) with OAuth 2 authentication and webhooks is documented.Based on Open API: Yes
- Does Workforce.com integrate with QuickBooks and Xero?
- Yes. QuickBooks and Xero are listed on its partners and integrations page, among 150+ integrations.Based on Notable integrations: Xero, QuickBooks, Sage 50, Square, Toast, Lightspeed, Indeed, Modulr, Brightpay, Wagestream
Coverage of core workforce management software capabilities
Each core capability we evaluate in Workforce Management Software, checked against Workforce.com’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
8 verified of 10 core capabilities
Workforce Management Software
- Time capture
- Pay rule engine · not verified yet
- Scheduling
- Payroll integration
- Audit trail and retention
- Mobile experience
- Compliance rules · not verified yet
- Labor analytics
- Absence management
- Demand forecasting
Specifications
Pricing
- Price transparency
- Quote only
Fit
- Industry focus
- Restaurants & Hospitality, Retail, Hotels, Social Care
Product
- Modules
- Employee App, Employee Rota Software, Time & Attendance, Shift Planning, Auto Scheduling, Labour Forecasting, Employee Onboarding, Automated Leave Averaging, HR, Applicant Tracking, Task Management, Performance Management, Payroll, Payroll Bureau, Modulr Integration
- Mobile apps
- Employee App
- AI features
- AI labour forecasting from sales and foot traffic, AI and data-driven rota building
Integrations
- Open API
- Yes
- API type
- REST
- Webhooks
- Yes
Workforce.com integrations
15 integrations we documented, by how they connect. Workforce.com reports 150 native integrations in total.
Partner and marketplace apps: B–S
Partner and marketplace apps: S–X
Workforce.com integration coverage
The 10 apps that workforce management software products document most often, and whether Workforce.com documents each.
5 of the 10 most-connected apps documented by Workforce.com; median of the 13 products compared: 3
- QuickBooks · documented by 9 of 13
- Square · documented by 7 of 13
- Lightspeed · documented by 6 of 13
- Paychex · documented by 6 of 13
- Clover · documented by 5 of 13
- Gusto · documented by 5 of 13
- ADP · documented by 4 of 13
- Toast · documented by 4 of 13
- Xero · documented by 4 of 13
- BambooHR · documented by 3 of 13
Integrations each vendor documents (native, marketplace, Zapier or API), 13 live workforce management software products. Not documented does not mean not possible.
Where it ranks
- #5 of 8 scoredWorkforce Management Software
- #10 of 10 scoredEmployee Scheduling Software
- #9 of 11 scoredTime & Attendance Software
- #7 of 7 scoredEmployee Scheduling Software for Enterprises
- #5 of 5 scoredEmployee Scheduling Software for Restaurants
- #7 of 7 scoredEmployee Scheduling Software for Retail
- #10 of 10 scoredEmployee Scheduling Software for Small Business
- #4 of 6 scoredTime & Attendance Software for Enterprises
- #5 of 9 scoredTime & Attendance Software for QuickBooks
- #3 of 5 scoredTime & Attendance Software for Restaurants
- #5 of 7 scoredTime & Attendance Software for Retail
- #2 of 3 scoredTime & Attendance Software for Sage
Workforce.com alternatives
When I Work70% similar
Workforce.com: frequently asked questions
Does Workforce.com include payroll?
Yes. Payroll is available in bundles, including an optional payroll bureau; the pricing page describes HMRC integration, a UK feature.
Does Workforce.com use AI?
Yes. It describes AI-guided labour forecasting and AI and data-driven rota building.
What is Workforce.com used for?
Workforce.com, on the market since 2012, is a workforce management software product built for small businesses and enterprises. Its modules include Employee App, Employee Rota Software, Time & Attendance, Shift Planning, and 11 more.
What are the best alternatives to Workforce.com?
In our workforce management software ranking, the highest-scored products other than Workforce.com are Connecteam, Deputy, and When I Work. Compared side by side, by reason to switch: Workforce.com alternatives.
What are the pros and cons of Workforce.com?
Strengths documented on the vendor’s own pages: All-in-one platform, AI forecasting and auto-scheduling, and open REST API and webhooks. It is less suited to buyers who need published pricing before talking to sales.
Does Workforce.com have a mobile app?
Yes. Workforce.com lists mobile apps: Employee App.
Get Workforce.com pricing for your team
Workforce.com quotes its prices. Answer a few quick questions and see it next to the 2 alternatives that fit you best; if a provider works with us, you can ask it for a quote.
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