Connecteam Review
Connecteam is a mobile app for deskless and shift-based teams. It puts a time clock, scheduling, team chat and HR tools in three hubs, with a free plan for up to 10 users.
- Company size
- Small businesses, mid-market companies, enterprises1
- Pricing model
- Base fee + per employee2
- Free trial
- Yes2
- Deployment
- Cloud3
Best for
- Shift-based and field teams that clock in by GPS, geofence, NFC tag or kiosk
- Small businesses with up to 10 users that want every hub free
- Multilingual frontline teams that need translated chat and updates
Not ideal for
- Crews that must clock in without an internet connection
- Buyers who need SSO or 2FA without an Enterprise contract
- Employers that want payroll and benefits run inside the same system
Also listed in
How we evaluated Connecteam
This review rests on the 32 facts this page shows, each checked against the source listed under “Sources”, most recently on . We did not test the product hands-on: the score uses only those verified facts, as our methodology explains; third-party ratings, where we quote them, never count in the score.
Our verdict
Connecteam fits shift-based and deskless teams that want a GPS time clock, scheduling, team chat and basic HR in one mobile app, where workers have a connection to clock in. Teams of up to 10 users get every hub free, and paid hubs start at $29 a month for the first 30 users on yearly billing. Each hub is a separate subscription, so the full suite costs about three times the entry price. It is less suited to teams that need offline clock-in, SSO below Enterprise, or full payroll and benefits inside the same tool.
Strengths
Free plan and a fixed price for 30 users
The Small Business plan is free for up to 10 users and includes all hubs. Paid plans charge one fixed price for the first 30 users, then a small rate per extra user.
Evidence: Free plan: Yes2
Time clock with location checks
Staff clock in on a phone, a shared kiosk tablet or an NFC tag. Geofences block off-site punches, and GPS can clock people out when they leave. PIN codes or selfie verification guard against buddy punching.
Evidence: Punch capture methods: Yes2
Scheduling tied to pay rules
Managers build shifts from templates or with AI auto scheduling, post open shifts and approve swaps. Overtime rules, rounding and break alerts feed timesheets that sync to payroll.
Evidence: Templates and auto-scheduling: Yes2
Communication built for frontline staff
A company feed, group chat and SMS reach staff by team or location. Managers can require read confirmation, and AI translates updates and chats into each worker’s language.
Evidence: Multi-channel delivery: Yes4
Security badges and round-the-clock help
Connecteam states SOC 2 Type 2 and ISO 27001 certification and GDPR alignment, with 24/7 support by live chat and email.
Evidence: SOC 2 Type II: Yes5
Weaknesses
Each hub is billed on its own
Operations, Communications and HR & Skills are separate subscriptions. Basic on all three costs $87 a month on yearly billing for up to 30 users, not $29.
Evidence: Pricing model: Base fee + per employee2
No offline clock-in in the app
The mobile app, kiosk app and desktop clock need an internet connection for every punch. Only custom physical clocks built on the API can queue punches offline.
Evidence: Offline and mobile capability: No6
API and SSO sit on upper tiers
API access and webhooks start on Expert. SSO and two-factor sign-in for admins come only with the custom-priced Enterprise plan.
Evidence: API: Yes2
Extra fees for HIPAA and monthly billing
A HIPAA-registered account carries extra fees on every plan, and the amount is not published. Monthly billing costs $35 for Basic, against $29 on yearly billing.
Evidence
Extra costs: Each hub billed separately: Operations, Communications and HR & Skills each carry their own base price of $29 to $119 a month, by plan and billing, Users beyond 30: $0.8 to $5.0 per user a month on Operations, $0.5 to $3.6 on Communications and HR & Skills, by plan and billing, Monthly billing: $35, $59 and $119 base for Basic, Advanced and Expert, against $29, $49 and $99 on yearly billing, HIPAA-registered account: additional fees on every plan (amount not published), Seats added mid-cycle: prorated for the rest of the billing cycle, then billed in full, Cancellation: no refund of prepaid monthly amounts; annual plans refunded pro rata only within the first 30 days2
Not a payroll or benefits system
Connecteam sends hours to payroll tools but does not run payroll or benefits. The free plan leaves out the payroll integration.
Evidence
Notable integrations: Gusto, QuickBooks, ADP, Paychex Flex, Xero, PrismHR, BambooHR, Square, Shopify, Clover, Lightspeed, Wix Bookings, Zapier7
Price at a glance
Connecteam cost at 10 to 100 employees
- Basic$29/mo base + $0.80/employee/mo
- Expert$99/mo base + $4.20/employee/mo
| Employees | Basic | Expert |
|---|---|---|
| 10 | $37/mo | $141/mo |
| 25 | $49/mo | $204/mo |
| 50 | $69/mo | $309/mo |
| 100 | $109/mo | $519/mo |
Monthly cost at each plan’s annual-billing rate, before add-ons and taxes, from the published price model of each plan.
Quick answers
- How much does Connecteam cost?
- Each hub costs $29, $49 or $99 a month for the first 30 users on yearly billing, or $35, $59 or $119 billed monthly. Each extra user adds $0.50 to $5.00 a month, by hub and plan. Enterprise is priced by quote.Based on Starting base fee: $29/mo (billed annually)8
- What does Connecteam cost for 10 or 50 users?
- Ten users can use the free Small Business plan. Fifty users on Operations Basic pay $29 plus 20 users at $0.80, or $45 a month billed yearly ($55 billed monthly). With Communications and HR & Skills Basic added, the yearly-billed total is $123 a month.Based on Free plan: Yes2
- Is Connecteam free?
- Yes, for small teams. The Small Business plan is free for up to 10 users and covers all hubs, minus the payroll integration. After the 14-day trial, teams of 11 to 29 users can keep a free Limited plan with the essentials of each hub.Based on Free plan: Yes2
- What extra fees does Connecteam charge?
- A HIPAA-registered account adds an unpublished fee on every plan, and each extra hub adds its own base price. Seats added mid-cycle are prorated. Monthly plans give no refund of prepaid amounts; annual plans refund pro rata in the first 30 days.Based on Extra costs: Each hub billed separately: Operations, Communications and HR & Skills each carry their own base price of $29 to $119 a month, by plan and billing, Users beyond 30: $0.8 to $5.0 per user a month on Operations, $0.5 to $3.6 on Communications and HR & Skills, by plan and billing, Monthly billing: $35, $59 and $119 base for Basic, Advanced and Expert, against $29, $49 and $99 on yearly billing, HIPAA-registered account: additional fees on every plan (amount not published), Seats added mid-cycle: prorated for the rest of the billing cycle, then billed in full, Cancellation: no refund of prepaid monthly amounts; annual plans refunded pro rata only within the first 30 days2
Coverage of core workforce management software capabilities
Each core capability we evaluate in Workforce Management Software, checked against Connecteam’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
8 verified of 10 core capabilities
Specifications
Fit
Product
Connecteam integrations
Native integrations
Connected through Zapier
Connecteam integration coverage
The 10 apps that workforce management software products document most often, and whether Connecteam documents each.
8 of the 10 most-connected apps documented by Connecteam; median of the 16 products compared: 3
- QuickBooks · documented by 11 of 16
- Paychex · documented by 8 of 16
- ADP · documented by 7 of 16
- Square · documented by 7 of 16
- Clover · documented by 6 of 16
- Gusto · documented by 6 of 16
- Lightspeed · documented by 6 of 16
- Paycom · documented by 4 of 16
- Shopify · documented by 4 of 16
- Toast · documented by 4 of 16
Integrations each vendor documents (native, marketplace, Zapier, API or named by the vendor), 16 live workforce management software products. Not documented does not mean not possible.
Where it ranks
- #1 of 9 scoredWorkforce Management Software
- #7 of 10 scoredEmployee Scheduling Software
- #5 of 14 scoredTime & Attendance Software
- #3 of 3 scoredHR Software
- #3 of 8 scoredInternal Communications
- #2 of 4 scoredEmployee Scheduling Software for Construction
- #5 of 7 scoredEmployee Scheduling Software for Enterprises
- #4 of 4 scoredFree Employee Scheduling Software
- #3 of 5 scoredEmployee Scheduling Software for Healthcare
- #5 of 5 scoredEmployee Scheduling Software for Mid-Sized Companies
- #4 of 7 scoredEmployee Scheduling Software for Retail
- #7 of 10 scoredEmployee Scheduling Software for Small Business
Connecteam alternatives
Workforce.com50% similar
QuickBooks Time70% similar
Deputy60% similar
When I Work60% similar
7shifts50% similar
Planday50% similar
Compare Connecteam
Security and compliance
Implementation and support
About Connecteam
Official profiles
Connecteam: frequently asked questions
Is Connecteam legit and safe?
Connecteam was founded in 2016 and is headquartered in Israel. It states SOC 2 Type 2 and ISO 27001 certification and GDPR alignment. Ask for the current reports before you sign.
Does Connecteam work offline?
No. The mobile app, kiosk app and desktop time clock need an internet connection to clock in or out, including NFC punches. Custom physical clocks built on the API are the one exception.
Does Connecteam integrate with payroll?
Yes. It lists Gusto, QuickBooks, ADP, Paychex Flex, Xero and PrismHR, and hours sync as payroll-ready timesheets. The free Small Business plan does not include the payroll integration. A REST API and webhooks come with Expert plans and above.
Is Connecteam HIPAA compliant?
Connecteam describes itself as a HIPAA-compliant platform for healthcare teams. A HIPAA-registered account carries additional fees on every plan, so confirm the terms with sales.
What is Connecteam used for?
Connecteam, on the market since 2016, is a workforce management software product built for small businesses, mid-market companies, and enterprises. Its modules include Operations Hub, Communications Hub, and HR & Skills Hub.
What are the best alternatives to Connecteam?
In our workforce management software ranking, the highest-scored products other than Connecteam are 7shifts, Deputy, and When I Work. Compared side by side, by reason to switch: Connecteam alternatives.
Which is better, Connecteam or 7shifts?
Our Connecteam vs 7shifts comparison sets out when each one fits.
What are the pros and cons of Connecteam?
Strengths documented on the vendor’s own pages: free plan and a fixed price for 30 users, time clock with location checks, and scheduling tied to pay rules. It is less suited to crews that must clock in without an internet connection and buyers who need SSO or 2FA without an Enterprise contract.
Does Connecteam have an API?
Yes. Connecteam offers an API (REST and webhooks), with webhooks for event updates.
Is Connecteam secure?
Connecteam states a SOC 2 Type II report, ISO 27001 certification, HIPAA support, and a GDPR program. It supports single sign-on.
How this page was made
What it is built from
32 verified facts, each checked against the vendor's own pages or another primary source, most recently on Nov 14, 2026.
Method
Scored and compared with the LeadChange methodology, version 1.5. Read the methodology
Independent review
Our independent review of Nov 6, 2026 asked for changes. How we review
Hands-on testing
We have not tested Connecteam hands-on: this page uses public information only.
Who made it
The LeadChange Research Team, following a written research process. No named expert has reviewed this page. About us
Independence and errors
Who pays us never changes a score or a rank. If something here is wrong, tell us and we correct it publicly. Request a correction
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ConnecteamLeadChange Score 8.9
What changed
PricingWe now list Each hub billed separately, Users beyond 30 and 3 more in Connecteam’s extra costs.
IntegrationsWe now list QuickBooks, ADP and 4 more in Connecteam’s notable integrations.
PublishedFirst published.
Sources
The 18 pages this page's facts come from. The date beside each is our last check of the facts taken from it (the oldest, when they differ). The numbers beside the figures above link here.
Quotes from the sources
- Connecteam connecteam.com“Trusted by 80,000+ businesses worldwide from small teams to global enterprises” “Construction Cleaning Healthcare Food & Beverage Retail Field Services Security”
- Connecteam connecteam.com/pricing“Our prices are fixed for the first 30 users, and from the 31st user and above we have a price per user, per month, for each plan.” “For 14 days, you can use Connecteam’s unlimited capabilities, completely free (you’ll experience the Expert plan).”
- Connecteam connecteam.com/press“Provided as a service (SaaS), Connecteam’s software is available for free to small businesses of up to 10 employees.” “Founded by Amir Nehemia, Daniel Nuriel, and Yonatan Nuriel in 2016, Connecteam has earned the trust of more than 36,000 global customers across 80 countries”
- Connecteam connecteam.com/employee-communication-app
- Connecteam trust.connecteam.com“SOC 2 Type II”
- Connecteam help.connecteam.com/en/articles/16287971-does-the-time-clock-support-offline-mode
- Connecteam connecteam.com/integrations“Integrate your daily work apps—like Gusto, Zapier, and Lightspeed—to make work flow from A-Z”
- Connecteam connecteam.com/employee-time-clock-app“Managing a larger team? Get started from just $29/month.” “Connecteam is available on the Google Play Store and the Apple App Store and is compatible with all Android and iOS devices.”
- Connecteam help.connecteam.com/en/articles/5889861-overtime-settings
- Connecteam connecteam.com/employee-scheduling-app
- Connecteam connecteam.com/hr-people-management/pto
- Connecteam connecteam.com/about“Countries served”
- Connecteam connecteam.com/ai-capabilities“New! Introducing Connecteam AI: Auto Scheduling, AI Agent, and more.”
- Connecteam developer.connecteam.com/docs/setting-up-webhook-via-api“Manage webhooks programmatically using the Webhook API.”
- Connecteam connecteam.com/industries/healthcare-app“Connect your entire team on a HIPAA-compliant platform”
- Connecteam connecteam.com/security“Quick-response support to answer all of your questions 24/7 via live chat and email”
- Connecteam connecteam.com/privacy“Connecteam is headquartered in Israel”
- Globes en.globes.co.il/en/article-remote-team-management-co-connecteam-raises-120m-1001404163“completed a $120 million Series C financing round led by Stripes and Insight Partners and with the participation of existing investors Tiger Capital, Eyal Ofer's OG Tech Partners, and Qumra Capital”