Connecteam Review

Connecteam is an all-in-one employee management app with operations, communications and HR hubs, including a free plan for up to 10 users.

Best for

Shift-based teams with GPS time clocks
Small businesses starting on a free plan
Field and frontline teams needing chat and tasks

Not ideal for

Teams needing SSO without an Enterprise plan

By LeadChange Research TeamUpdated Oct 6, 202633 verified data points8 sources

Quick answers

Is Connecteam free?: Yes, within limits. The Small Business plan is free for life for up to 10 users, and a Limited plan is free for up to 30 users after the 14-day trial.Based on Free plan: Yes
How much does Connecteam cost?: Paid plans start at $29 per month per hub on yearly billing ($35 monthly), including the first 30 users, then $0.80 per additional user for Operations Basic. Advanced is $49 and Expert is $99 on yearly billing; Enterprise is custom.Based on Starting base fee: $29/mo
Does Connecteam integrate with Gusto?: Yes. Gusto is a listed integration, alongside Zapier, PrismHR, Lightspeed, Shopify and Clover.Based on Notable integrations: Gusto, Zapier, Lightspeed, PrismHR, Wix Bookings, Shopify, Clover
Is Connecteam HIPAA compliant?: HIPAA is listed in its compliance information, but a HIPAA-registered account carries additional fees on all plans.Based on HIPAA support: Yes
Is Connecteam safe?: The trust center lists SOC 2 Type II, ISO 27001 and GDPR compliance.Based on SOC 2 Type II: Yes

Specifications

Fit

Best for: Small businesses, mid-market companies, enterprises
Minimum employees: 1
Industry focus: Construction, food & beverage, cleaning, healthcare, retail, field services, security
Countries supported: 111

Product

Modules: Operations Hub, Communications Hub, HR & Skills Hub
Mobile apps: Connecteam Team Management App (iOS)
AI features: AI message translation, AI agent in chat, AI update enhancer, AI course creator

Integrations

Open API: Yes
API type: REST, webhooks
Webhooks: Yes

Our verdict

Connecteam is an all-in-one app for deskless and shift-based teams, covering time clock, scheduling, communications and HR, with a free plan for up to 10 users. The trade-off is that pricing is per hub, and API access, SSO and HIPAA registration depend on higher tiers or extra fees.

Strengths

Free plan and low entry price
A free-for-life plan covers up to 10 users, and Basic starts at $29 per month per hub on yearly billing, including the first 30 users.
Evidence: Free plan: Yes
GPS time clock and geofencing
Time capture includes NFC clock-ins, kiosk stations and GPS stamps, plus geofence sites and auto clock-out.
Evidence: Punch capture methods: Yes
Scheduling and communications in one app
Open shifts, templates and auto-scheduling sit alongside group chats, updates with read tracking and AI message translation.
Evidence: Open shifts and swaps: Yes
Security certifications and 24/7 support
The trust center lists SOC 2 Type II, ISO 27001 and GDPR, and the vendor states 24/7 live support.
Evidence: SOC 2 Type II: Yes

Weaknesses

Priced per hub and tier
Operations, Communications and HR & Skills hubs are each priced separately, so a multi-hub setup adds a base fee per hub plus per-user rates beyond 30 users.
Evidence: Pricing model: Base fee + per employee
API and SSO gated to upper tiers
API access and webhooks start on Expert, and SSO is included only in the custom-priced Enterprise plan.
Evidence: Open API: Yes
HIPAA registration costs extra
A HIPAA-registered account carries additional fees on all plans.
Evidence: Extra costs: HIPAA-registered account carries additional fees on all plans

Coverage of core workforce management software capabilities

Capabilities verified against Connecteam’s own documentation; capabilities we could not verify are not listed.

5 of 5 standard features

Workforce Management Software buyer’s guide

Price at a glance

Pricing model
Base fee + per employee
Price transparency
Partly published
Free trial
Yes
Free plan
Yes
Contract term
Monthly

Connecteam integrations

Native integrations

Gusto
QuickBooks
Paychex Flex
Xero
ADP
PrismHR
BambooHR
Square
Wix Bookings
Shopify
Lightspeed
Clover

Connected through Zapier

Zapier

Compare Connecteam

Connecteam alternatives

Workforce.com50% similar
QuickBooks Time70% similar
Deputy60% similar
When I Work60% similar
7shifts50% similar
Planday50% similar

Connecteam competitors

Where it ranks

#2 of 13Workforce Management Software
#8 of 13Employee Scheduling Software
#3 of 17Time & Attendance Software
#2 of 5HR Software
#5 of 5Free Employee Scheduling Software
#2 of 5Free Time & Attendance Software

Security and compliance

SOC 2 Type IIYes
ISO 27001Yes
GDPR programYes
HIPAAYes
Single sign-onYes

Implementation and support

Typical implementation: Fully set up in a day (vendor claim)
Support channels: Email
Support hours: 24/7 live support

Changelog

Oct 6, 2026
First published.

Data sources

Every value on this page links to its source below. Primary sources are the vendor's or authority's own pages.

Connecteam pricing page · primary source, checked Oct 6, 2026
Connecteam app directory: Integrations · primary source, checked Oct 5, 2026
Connecteam website: Overview · primary source, checked Oct 5, 2026
Connecteam website · primary source, checked Oct 5, 2026
Connecteam website: About · primary source, checked Oct 5, 2026
apps.apple.com/us/app/connecteam-team-management-app/id1121613912 · primary source, checked Oct 6, 2026
Connecteam documentation · primary source, checked Oct 6, 2026
Connecteam documentation: ES · primary source, checked Oct 6, 2026