Betterworks Review
Betterworks is a performance management and talent intelligence platform combining goals and OKRs, feedback, 1:1s, calibration and skills intelligence, priced per user per month.
- Company size
- Mid-market companies, enterprises
- Pricing model
- Per user
Best for
- Mid-market and enterprise performance programs
- Teams running OKRs tied to reviews
- Companies on Workday, ADP or UKG Pro
Not ideal for
- Small teams: the vendor says it adds the most value for large organizations
- Buyers who need the one-time implementation cost before talking to sales
How we evaluated Betterworks
This review rests on 19 facts checked against Betterworks’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
Betterworks suits mid-market and enterprise teams that want goals, OKRs, feedback and calibration in one performance platform with published per-user pricing. The trade-off is that calibration, succession and skills features sit in the $9 tier, and Enterprise pricing is custom.
Strengths
Goals, OKRs and reviews connected
Plans include Goals & OKRs, feedback, conversations and 1:1s, and the vendor states it combines goals, feedback, achievements and 1:1 insights.
Evidence: OKR creation: Yes
Published per-user pricing
Performance is $8 and Performance + Talent Intelligence is $9 per user per month on the public plans page.
Evidence: Starting price per employee: $8/user/mo
Broad native HRIS and tool integrations
Native integrations include Workday, ADP, UKG Pro, BambooHR, SAP SuccessFactors, Slack, Microsoft Teams, Jira and Asana.
Evidence: Notable integrations: Workday, ADP, UKG Pro, BambooHR, SAP SuccessFactors, Slack, Microsoft Teams, Salesforce, Jira
Security certifications published
The vendor lists SOC 2 Type II, ISO 27001:2022 and GDPR/CPRA compliance on its security page.
Evidence: SOC 2 Type II: Yes
Weaknesses
Talent features need the higher tier
Anytime Calibration, Succession & Talent Mobility and Skills Intelligence are listed only in the Performance + Talent Intelligence plan, not the $8 plan.
Evidence: Calibration: Yes
Enterprise pricing is custom
Price transparency is partial: the Enterprise plan, which adds a dedicated implementation team and in-app guides, has no published price.
Evidence: Price transparency: Partly published
Price at a glance
Starting price per employee
$8/user/mo
Pricing model
Per user
Price transparency
Partly published
Betterworks cost at 10 to 100 employees
- Performance$8/user/mo
- Performance + Talent Intelligence$9/user/mo
| Employees | Performance | Performance + Talent Intelligence |
|---|---|---|
| 10 | $80/mo | $90/mo |
| 25 | $200/mo | $225/mo |
| 50 | $400/mo | $450/mo |
| 100 | $800/mo | $900/mo |
Monthly list price before discounts, add-ons and taxes, from the published price model of each plan.
Quick answers
- How much does Betterworks cost?
- Betterworks publishes $8 per user per month for Performance and $9 per user per month for Performance + Talent Intelligence. Enterprise pricing is custom.Based on Starting price per employee: $8/user/mo
- Does Betterworks support OKRs?
- Yes. Every plan includes Goals & OKRs, and the vendor describes cascading company priorities into team and individual goals.Based on OKR creation: Yes
- Does Betterworks integrate with Workday?
- Yes. Workday is listed as a native integration, alongside ADP, UKG Pro, BambooHR and SAP SuccessFactors.Based on Notable integrations: Workday, ADP, UKG Pro, BambooHR, SAP SuccessFactors, Slack, Microsoft Teams, Salesforce, Jira
- Is Betterworks secure?
- The vendor reports SOC 2 Type II, ISO 27001:2022 and GDPR compliance, and states customer data is never used for AI model training.Based on SOC 2 Type II: Yes
Coverage of core performance management software capabilities
Each core capability we evaluate in Performance Management Software, checked against Betterworks’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
4 verified of 10 core capabilities
Performance Management Software
- Review cycle configuration · not verified yet
- Goal tracking
- Continuous feedback and check-ins
- 360 feedback · not verified yet
- Calibration
- Audit trail and retention · not verified yet
- HRIS and compensation integration · not verified yet
- Manager tools
- Reporting and rating analysis · not verified yet
- Improvement plans · not verified yet
Specifications
Product
- Modules
- Performance Management, Goals & OKRs, Feedback, Conversations, 1:1s, Engagement, Analytics & Insights, AI for HR, Talent Intelligence, Calibration, Succession Planning, Skills Intelligence, Unified Talent Profiles
- AI features
- Goal suggestions aligned to role, team and company priorities, Summaries of 1:1s capturing themes, commitments and blockers, AI-synthesized performance summary for reviews, AI inference (Performance + Talent Intelligence plan)
Integrations
- Open API
- Yes
Betterworks integrations
Native integrations: O–Z
Betterworks integration coverage
The 10 apps that performance management software products document most often, and whether Betterworks documents each.
7 of the 10 most-connected apps documented by Betterworks; median of the 13 products compared: 6
- Slack · documented by 13 of 13
- Microsoft Teams · documented by 10 of 13
- BambooHR · documented by 9 of 13
- Okta · documented by 8 of 13
- Workday · documented by 8 of 13
- Jira · documented by 6 of 13
- Gusto · documented by 5 of 13
- HiBob · documented by 5 of 13
- Personio · documented by 5 of 13
- Salesforce · documented by 5 of 13
Integrations each vendor documents (native, marketplace, Zapier or API), 13 live performance management software products. Not documented does not mean not possible.
Where it ranks
- #3 of 3 scoredOKR Software
- #3 of 3 scoredOKR Software for Enterprises
- #3 of 3 scoredOKR Software for Mid-Sized Companies
Betterworks alternatives
Compare Betterworks
Security and compliance
- SOC 2 Type IIYes
- ISO 27001Yes
- GDPR programYes
- Single sign-onADFS, Google OAuth 2, Okta, OneLogin, PingOne
Implementation and support
- Implementation fee
- One-time implementation cost on top of the per-user price (amount not published)
- Support channels
- Live and on-demand training, designated success partner
- Support hours
- 24/7 priority support
About Betterworks
- Founded
- 2013
- Headquarters
- Menlo Park, CA, USA
- Ownership
- Private
Official profiles
Betterworks: frequently asked questions
Does Betterworks have AI features?
Yes. Published features include goal suggestions, 1:1 summaries and AI-synthesized performance summaries for reviews.
What is Betterworks used for?
Betterworks, on the market since 2013, is a performance management software product built for mid-market companies and enterprises. Its modules include Performance Management, Goals & OKRs, Feedback, Conversations, and 9 more.
Is Betterworks legit?
Betterworks is sold by the company of the same name, which was founded in 2013, is headquartered in Menlo Park, CA, USA, and is privately held. Betterworks states that it holds a current SOC 2 Type II report.
What are the best alternatives to Betterworks?
In our performance management software ranking, the highest-scored products other than Betterworks are Leapsome, 15Five, and Lattice. Compared side by side, by reason to switch: Betterworks alternatives.
Which is better, Betterworks or Lattice?
It depends on the team. Choose Betterworks if: you want the lower seat price: Performance at $8 per user a month. Choose Lattice if: you are a small business: Lattice lists plans for small and midsize companies. The full comparison: Betterworks vs Lattice.
What are the pros and cons of Betterworks?
Strengths documented on the vendor’s own pages: Goals, OKRs and reviews connected, published per-user pricing, and broad native HRIS and tool integrations. It is less suited to small teams: the vendor says it adds the most value for large organizations and buyers who need the one-time implementation cost before talking to sales.
Does Betterworks have an API?
Yes. Betterworks offers an open API to customers.
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