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Betterworks Review

Betterworks is a performance management and talent intelligence platform combining goals and OKRs, feedback, 1:1s, calibration and skills intelligence, priced per user per month.

Company size
Mid-market companies, enterprises1
Pricing model
Per user1

Best for

  • Mid-market and enterprise performance programs
  • Teams running OKRs tied to reviews
  • Companies on Workday, ADP or UKG Pro

Not ideal for

  • Small teams: the vendor says it adds the most value for large organizations
  • Buyers who need the one-time implementation cost before talking to sales
By LeadChange Research TeamUpdated Based on 8 sources, most recently checked
How we evaluated Betterworks

This review rests on the 20 facts this page shows, each checked against the source listed under “Sources”, most recently on . We did not test the product hands-on: the score uses only those verified facts, as our methodology explains; third-party ratings, where we quote them, never count in the score.

Our verdict

Betterworks suits mid-market and enterprise teams that want goals, OKRs, feedback and calibration in one performance platform with published per-user pricing. The trade-off is that calibration, succession and skills features sit in the $9 tier, and Enterprise pricing is custom.

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Strengths

  • Goals, OKRs and reviews connected

    Plans include Goals & OKRs, feedback, conversations and 1:1s, and the vendor states it combines goals, feedback, achievements and 1:1 insights.

    Evidence: OKR creation: Yes1

  • Published per-user pricing

    Performance is $8 and Performance + Talent Intelligence is $9 per user per month on the public plans page.

    Evidence: Starting price per employee: $8/user/mo1

  • Broad native HRIS and tool integrations

    Native integrations include Workday, ADP, UKG Pro, BambooHR, SAP SuccessFactors, Slack, Microsoft Teams, Jira and Asana.

    Evidence

    Notable integrations: Workday, ADP, UKG Pro, BambooHR, SAP SuccessFactors, Slack, Microsoft Teams, Salesforce, Jira2

  • Security certifications published

    The vendor lists SOC 2 Type II, ISO 27001:2022 and GDPR/CPRA compliance on its security page.

    Evidence: SOC 2 Type II: Yes3

Weaknesses

  • Talent features need the higher tier

    Anytime Calibration, Succession & Talent Mobility and Skills Intelligence are listed only in the Performance + Talent Intelligence plan, not the $8 plan.

    Evidence: Calibration: Yes1

  • Enterprise pricing is custom

    Price transparency is partial: the Enterprise plan, which adds a dedicated implementation team and in-app guides, has no published price.

    Evidence: Price transparency: Partly published1

How many employees does your company have?

Some products only serve certain team sizes: those that do not fit yours drop out.

Price at a glance

  • Starting price per employee

    $8/user/mo1

  • Pricing model

    Per user1

  • Price transparency

    Partly published1

Betterworks pricing

Betterworks cost at 10 to 100 employees

  • Performance$8/user/mo
  • Performance + Talent Intelligence$9/user/mo
Estimated list price per month by scenario
EmployeesPerformancePerformance + Talent Intelligence
10$80/mo$90/mo
25$200/mo$225/mo
50$400/mo$450/mo
100$800/mo$900/mo

Monthly list price before discounts, add-ons and taxes, from the published price model of each plan.

Quick answers

How much does Betterworks cost?
Betterworks publishes $8 per user per month for Performance and $9 per user per month for Performance + Talent Intelligence. Enterprise pricing is custom.Based on Starting price per employee: $8/user/mo1
Does Betterworks support OKRs?
Yes. Every plan includes Goals & OKRs, and the vendor describes cascading company priorities into team and individual goals.Based on OKR creation: Yes1
Does Betterworks integrate with Workday?
Yes. Workday is listed as a native integration, alongside ADP, UKG Pro, BambooHR and SAP SuccessFactors.Based on Notable integrations: Workday, ADP, UKG Pro, BambooHR, SAP SuccessFactors, Slack, Microsoft Teams, Salesforce, Jira2
Is Betterworks secure?
The vendor reports SOC 2 Type II, ISO 27001:2022 and GDPR compliance, and states customer data is never used for AI model training.Based on SOC 2 Type II: Yes3

Coverage of core performance management software capabilities

Each core capability we evaluate in Performance Management Software, checked against Betterworks’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.

4 verified of 10 core capabilities

Performance Management Software

  • Review cycle configuration · not verified yet
  • Goal tracking4
  • Continuous feedback and check-ins1
  • 360 feedback · not verified yet
  • Calibration1
  • Audit trail and retention · not verified yet
  • HRIS and compensation integration · not verified yet
  • Manager tools5
  • Reporting and rating analysis · not verified yet
  • Improvement plans · not verified yet

Specifications

Product

Modules
Performance Management, Goals & OKRs, Feedback, Conversations, 1:1s, Engagement, Analytics & Insights, AI for HR, Talent Intelligence, Calibration, Succession Planning, Skills Intelligence, Unified Talent Profiles4
AI features
Goal suggestions aligned to role, team and company priorities, Summaries of 1:1s capturing themes, commitments and blockers, AI-synthesized performance summary for reviews, AI inference (Performance + Talent Intelligence plan)5

Integrations

API
Yes6

Betterworks integrations

Betterworks integrations

Betterworks integration coverage

The 10 apps that performance management software products document most often, and whether Betterworks documents each.

7 of the 10 most-connected apps documented by Betterworks; median of the 13 products compared: 7

  • Slack · documented by 13 of 13
  • Microsoft Teams · documented by 10 of 13
  • BambooHR · documented by 9 of 13
  • Okta · documented by 8 of 13
  • Workday · documented by 8 of 13
  • ADP · documented by 6 of 13
  • Jira · documented by 6 of 13
  • Gusto · documented by 5 of 13
  • HiBob · documented by 5 of 13
  • Namely · documented by 5 of 13

Integrations each vendor documents (native, marketplace, Zapier, API or named by the vendor), 13 live performance management software products. Not documented does not mean not possible.

Performance Management Software

Where it ranks

Betterworks alternatives

Betterworks alternatives

Security and compliance

  • SOC 2 Type IIYes3
  • ISO 27001Yes3
  • GDPRYes3
  • Single sign-onADFS, Google OAuth 2, Okta, OneLogin, PingOne2

Implementation and support

Implementation fee
One-time implementation cost on top of the per-user price (amount not published)1
Support channels
Live and on-demand training, designated success partner1
Support hours
24/7 priority support1

About Betterworks

Founded
20137
Headquarters
Menlo Park, CA, USA7
Ownership
Private8

Official profiles

All Betterworks products

Betterworks: frequently asked questions

Does Betterworks have AI features?

Yes. Published features include goal suggestions, 1:1 summaries and AI-synthesized performance summaries for reviews.

What is Betterworks used for?

Betterworks, on the market since 2013, is a performance management software product built for mid-market companies and enterprises. Its modules include Performance Management, Goals & OKRs, Feedback, Conversations, and 9 more.

Is Betterworks legit?

Betterworks is sold by the company of the same name, which was founded in 2013, is headquartered in Menlo Park, CA, USA, and is privately held. Betterworks states SOC 2 Type II compliance.

What are the best alternatives to Betterworks?

In our performance management software ranking, the highest-scored products other than Betterworks are 15Five, Leapsome, and Lattice. Compared side by side, by reason to switch: Betterworks alternatives.

Which is better, Betterworks or Lattice?

Our Betterworks vs Lattice comparison sets out when each one fits.

What are the pros and cons of Betterworks?

Strengths documented on the vendor’s own pages: Goals, OKRs and reviews connected, published per-user pricing, and broad native HRIS and tool integrations. It is less suited to small teams: the vendor says it adds the most value for large organizations and buyers who need the one-time implementation cost before talking to sales.

Does Betterworks have an API?

Yes. Betterworks offers an API.

Is Betterworks good for small businesses?

Betterworks is built for mid-market companies and enterprises, not specifically for small businesses; for 10 employees its list prices come to $80 a month. Ranked for that size: performance management software for small businesses.

How this page was made

  • What it is built from

    20 verified facts, each checked against the vendor's own pages or another primary source, most recently on Nov 9, 2026.

  • Method

    Scored and compared with the LeadChange methodology, version 1.5. Read the methodology

  • Independent review

    Passed our independent review on Nov 14, 2026. How we review

  • Hands-on testing

    We have not tested Betterworks hands-on: this page uses public information only.

  • Who made it

    The LeadChange Research Team, following a written research process. No named expert has reviewed this page. About us

  • Independence and errors

    Who pays us never changes a score or a rank. If something here is wrong, tell us and we correct it publicly. Request a correction

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Betterworks

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Sources

The 8 pages this page's facts come from. The date beside each is our last check of the facts taken from it (the oldest, when they differ). The numbers beside the figures above link here.

Quotes from the sources
  1. Betterworks betterworks.com/plans“Performance Improve performance programs and align to business goals and OKRs, with everything you need to drive better performance outcomes. $8 per user/month” “Whether you're a growing organization or a global enterprise, Betterworks is designed to align your workforce”
  2. Betterworks betterworks.com/integrations“Sync user data from UKG Pro to Betterworks to reflect recent new hires and changes to reporting structures.” “Log in to Betterworks easily and securely using ADFS’s single sign-on capability.”
  3. Betterworks betterworks.com/security“Service Organization Control (SOC) 2 Type II” “Additionally, Betterworks has active certifications for ISO 27001, the Data Privacy Framework (DPF)”
  4. Betterworks betterworks.com“Betterworks connects goals, feedback, skills, and talent intelligence in an AI-native solution — so HR leaders can turn performance into an operating approach for driving business impact.”
  5. Betterworks betterworks.com/ai-for-hr“AI consolidates key performance signals into a clear narrative, helping managers write reviews grounded in evidence, not recency or recall.”
  6. Betterworks developers.betterworks.com“The Betterworks API enables users to connect Betterworks to other applications to increase organizational transparency,”
  7. Betterworks betterworks.com/about“Founded in 2013” “Menlo Park, CA 94025”
  8. Betterworks betterworks.com/magazine/betterworks-total-financing-exceeds-65m-with-extended-series-b-funding-round-accelerating-growth-of-our-enterprise-continuous-performance-management-solution“These B rounds were led by existing investors Emergence Capital with Kleiner Perkins and participation from seed investors as well.”

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