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Crelate Review

by Crelate, Inc.

Crelate is an ATS and recruiting CRM for recruiting firms, executive search and staffing teams, with sequences across email, text and calls, client portals and AI on every plan.

Company size
Small businesses, mid-market companies1
Pricing model
Per user1
Free trial
Yes1
Integrations
802

Best for

  • Recruiting and executive search firms that want ATS and CRM on one record
  • Small agencies starting on a two-user plan
  • US firms that need EEO, VEVRAA and OFCCP reporting

Not ideal for

  • Teams that need every plan on monthly billing (Essentials and Business Plus are annual)
  • Buyers who want text messaging and email campaigns included in the base price
By LeadChange Research TeamUpdated Based on 8 sources, facts checked
How we evaluated Crelate

This review rests on 28 facts checked against Crelate’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.

Our verdict

Crelate keeps applicant tracking and talent relationship management on one record, with sequences across email, text and call tasks, client portals and EEO/OFCCP reporting. Essentials ($85 per user a month, annual) and Business ($119, annual or monthly) are published; higher plans are quoted, and the vendor states a SOC 2 Type II report and ISO 27001 certification.

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Strengths

  • Published entry prices

    Essentials is $85 and Business $119 per user a month, and a free trial needs no sales call.

    Evidence: Free trial: Yes1

  • Stated security reports

    Crelate states a current SOC 2 Type II report and ISO/IEC 27001:2022 certification, both audited by A-Lign.

    Evidence: SOC 2 Type II: Yes3

  • Multichannel sequences with opt-outs

    Sequences mix email, text and call tasks, stop on reply and honor opt-outs and suppression rules on every channel.

    Evidence: Outreach automation: Yes4

  • Compliance reporting

    EEO, VEVRAA and OFCCP compliance reporting and GDPR compliance management are part of the plan table.

    Evidence: EEO/OFCCP reporting: Yes1

Weaknesses

  • Add-on fees for messaging

    Email campaigns, text messaging, eSignature and contact enrichment carry additional fees; onboarding (Crelate Hire) is priced per hire.

    Evidence

    Extra costs: Email campaigns, text messaging, eSignature and contact data enrichment carry additional fees, Crelate Hire onboarding priced per hire, Crelate Data Sync Service priced on volume and frequency, Data migration packages1

  • Higher plans are quoted

    Business Plus and Platform pricing are custom, including automation and sequences on Business Plus.

    Evidence: Price transparency: Partly published1

  • Migration priced separately

    Data migration is scoped as a Standard or Advanced package, and most migrations take 2 to 6 weeks.

    Evidence

    Implementation fee: Data migration is scoped to the data: Standard and Advanced packages, flat fee or custom pricing5

Price at a glance

  • Pricing model

    Per user1

  • Price transparency

    Partly published1

  • Free trial

    Yes1

  • Contract term

    Monthly1

Crelate plans and prices

Quick answers

How much does Crelate cost?
Essentials starts at $85 per user a month paid annually and Business is $119 per user a month, billed annually or monthly; Business Plus and Platform are custom.Based on Starting price per employee: $85/user/mo (billed annually)1
Does Crelate have a free trial?
Yes. A free trial can be started without talking to sales.Based on Free trial: Yes1
Is Crelate SOC 2 compliant?
Crelate states it maintains a current SOC 2 Type II report and ISO/IEC 27001:2022 certification, audited by A-Lign.Based on SOC 2 Type II: Yes3
Can I text candidates from Crelate?
Yes. Text messages are sent from the record and logged next to email and call notes; Crelate text messaging carries an additional fee.Based on Text messaging: Yes4

Coverage of core recruitment CRM capabilities

Each core capability we evaluate in Recruitment CRM, checked against Crelate’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.

8 verified of 10 core capabilities

Recruitment CRM

  • Talent pool segmentation6
  • Outreach automation4
  • Consent and suppression4
  • ATS integration6
  • Email, calendar and browser capture6
  • Candidate engagement tools · not verified yet
  • Pipeline reporting6
  • Data export and ownership1
  • Event management · not verified yet
  • Text messaging4

Specifications

Fit

Industry focus
Staffing, Executive search, Legal, Healthcare, Nonprofit, Corporate recruiting1

Product

Modules
Crelate Recruit (ATS + CRM), Crelate Hire (onboarding and compliance), Back office, Crelate Data Sync Service1
Deployment
Cloud3
Mobile apps
iOS, Android1
AI features
AI sourcing and AI support on Essentials, AI Assistant (Business) and Advanced AI Assistant (Business Plus), Insights and Data Quality Agents (Platform), Discover Agent, MCP server1

Integrations

Open API
Yes7
API type
REST3
Webhooks
Yes2

Crelate integrations

7 integrations we documented, by how they connect. Crelate reports 80 native integrations in total.

Native integrations

Partner and marketplace apps

Connected through Zapier

Crelate integrations

Crelate integration coverage

The 10 apps that recruitment CRM products document most often, and whether Crelate documents each.

2 of the 10 most-connected apps documented by Crelate; median of the 10 products compared: 2

  • LinkedIn · documented by 5 of 10
  • Indeed · documented by 4 of 10
  • Checkr · documented by 3 of 10
  • Deel · documented by 3 of 10
  • Zapier · documented by 3 of 10
  • ADP Workforce Now · documented by 2 of 10
  • BambooHR · documented by 2 of 10
  • Criteria Corp · documented by 2 of 10
  • DocuSign · documented by 2 of 10
  • Gusto · documented by 2 of 10

Integrations each vendor documents (native, marketplace, Zapier or API), 10 live recruitment CRM products. Not documented does not mean not possible.

Recruitment CRM

Where it ranks

Crelate alternatives

Crelate alternatives

Security and compliance

  • SOC 2 Type IIYes3
  • ISO 27001Yes3
  • GDPR programYes3
  • Single sign-onYes3

Implementation and support

Typical implementation
Most migrations complete in 2 to 6 weeks5
Implementation fee
Data migration is scoped to the data: Standard and Advanced packages, flat fee or custom pricing5
Support channels
Live chat, Call-back phone support, Help center and Crelate Academy, Daily training webinars, Dedicated account manager (higher plans)1

About Crelate, Inc.

Founded
20128
Headquarters
Eagle, Idaho, United States1
Ownership
Private8

Official profiles

All Crelate, Inc. products

Crelate: frequently asked questions

Does Crelate have an API?

Yes. Crelate has an open RESTful API with webhooks and an MCP server, and lists 80+ integration partners.

Where is Crelate based?

Crelate was founded in 2012 in the Boise metro; its listed address is in Eagle, Idaho.

What is Crelate used for?

Crelate is a recruitment CRM product built for small businesses and mid-market companies. Its modules include Crelate Recruit, Crelate Hire, Back office, and Crelate Data Sync Service.

Is Crelate legit?

Crelate is sold by Crelate, Inc., which was founded in 2012, is headquartered in Eagle, Idaho, United States, and is privately held. Crelate, Inc. states SOC 2 Type II compliance.

What are the best alternatives to Crelate?

In our recruitment CRM ranking, the highest-scored products other than Crelate are Manatal, Ashby, and Greenhouse. Compared side by side, by reason to switch: Crelate alternatives.

What are the pros and cons of Crelate?

Strengths documented on the vendor’s own pages: published entry prices, stated security reports, and multichannel sequences with opt-outs. It is less suited to teams that need every plan on monthly billing (Essentials and Business Plus are annual) and buyers who want text messaging and email campaigns included in the base price.

What does Crelate integrate with?

Crelate lists 80 integrations, including People 2.0, Sense, HubSpot, Salesforce, and 6 more. Every documented connection: Crelate integrations.

Does Crelate have a mobile app?

Yes. Crelate lists mobile apps: iOS, Android.

Is Crelate good for small businesses?

Crelate lists small businesses among the company sizes it is built for (small businesses and mid-market companies). It ranks #1 of 5 in our recruitment CRM for small businesses.

How long does it take to implement Crelate?

Crelate states a typical implementation of most migrations complete in 2 to 6 weeks. Implementation fee: data migration is scoped to the data: standard and advanced packages, flat fee or custom pricing.

How this page was made

  • What it is built from

    28 verified facts, each checked against the vendor's own pages or another primary source, most recently on Oct 24, 2026.

  • Method

    Scored and compared with the LeadChange methodology, version 1.3. Read the methodology

  • Independent review

    Our independent review of Oct 30, 2026 asked for changes. How we review

  • Hands-on testing

    We have not tested Crelate hands-on: this page uses public information only.

  • Who made it

    The LeadChange Research Team, following a written research process. No named expert has reviewed this page. About us

  • Independence and errors

    Who pays us never changes a score or a rank. If something here is wrong, tell us and we correct it publicly. Request a correction

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CrelateLeadChange Score 8.4

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Sources

The 8 pages this page's facts come from, with the day we last checked each one. The numbers beside the figures above link here.

Quotes from the sources
  1. Crelate crelate.com/pricing“Essentials runs a two-person desk. Business Plus runs a firm with many.” “Per user / month, paid annually”
  2. Crelate crelate.com/marketplace“80+ integration partners across 13 categories” “To go further, use our open API, webhooks, and MCP server.”
  3. Crelate crelate.com/security“Yes, Crelate’s ISMS is certified to ISO/IEC 27001:2022, and Crelate maintains a current SOC 2 Type II report.” “Crelate is hosted in Microsoft Azure”
  4. Crelate crelate.com/recruiting-platform/engage-candidates
  5. Crelate crelate.com/implementation“Scoped to your data. Flat fee and custom pricing depending on your needs.” “Most migrations complete in 2 to 6 weeks, depending on data volume, the number of source systems, and how quickly mappings are reviewed.”
  6. Crelate crelate.com/recruiting-platform/manage-candidates
  7. Crelate crelate.com/support“Open RESTful API”
  8. Crelate crelate.com/about“Crelate is founded in the Boise metro with a mission to build recruiting software practitioners actually love.” “2019 Series A”

Vendor? Reach buyers comparing Crelate

What the LeadChange Score means

A 0–10 editorial assessment built only from verified facts, across six weighted dimensions: capabilities, pricing, integrations, security, fit and support, and data confidence.

Payments, commissions and lead fees are never inputs.