Navan Review
by Navan, Inc.
Navan, formerly TripActions, is a business travel and expense platform. Navan Expense captures card transactions, checks them against policy and reconciles them with the ERP; out-of-pocket receipts are reimbursed via payroll or bank.
- Company size
- Small businesses, mid-market companies, enterprises
- Pricing model
- Per user
Best for
- Companies whose expenses are mostly business travel
- Small teams that want expense management at no cost
- Companies that want to keep their existing corporate cards
Not ideal for
- Larger companies that want a published price
- Expense-only buyers with many submitters, who pay per active user after the free seats
How we evaluated Navan
This review rests on 15 facts checked against Navan’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
Navan pairs business travel booking with expense management: Navan Connect brings in transactions from existing Visa, Mastercard or American Express cards, or Navan's own card, and checks them against policy. Transactions reconcile with NetSuite, QuickBooks Online, Xero, Sage or DATEV, and every expense keeps a full audit trail. For companies up to 300 employees travel is free and expense is free for 5 monthly users, then $15 per active user a month; larger companies get a quote.
Strengths
Free travel and small-team expense
For companies up to 300 employees, travel booking is free and expense is free for the first 5 monthly expensing users.
Evidence: Free plan: Yes
Works with your cards
Navan Connect links existing Visa, Mastercard or American Express corporate cards for automatic categorization and reconciliation.
Evidence: Key features: Navan Connect links existing Visa, Mastercard or American Express corporate cards, Spend guardrails shown to employees before they buy, Out-of-policy transactions flagged instantly, Reimbursement via payroll or bank within days, Travel booking synced with expenses
Audit-ready records
Each expense keeps its receipt, approval history, policy status and payment details.
Evidence: Audit trail: Yes
Certified security
Navan's Trust Center lists SOC 1 Type 2, SOC 2 Type 2, ISO 27001:2022 and PCI DSS.
Evidence: SOC 2 Type II: Yes
Weaknesses
Per-user cost after the free seats
Beyond the first 5 monthly expensing users, Navan Expense costs $15 per user a month.
Quote for larger companies
Companies with more than 300 employees move to Navan Enterprise, which has no published price.
Evidence: Price transparency: Partly published
Price at a glance
Pricing model
Per user
Price transparency
Partly published
Free plan
Yes
Quick answers
- How much does Navan Expense cost?
- For companies up to 300 employees, Navan Expense is free for the first 5 monthly expensing users and then $15 per user a month; travel booking is free. Larger companies are quoted.
- Why is Navan travel free?
- Navan says its Business plan is funded by travel providers' commission fees, so companies up to 300 employees book without a platform cost.Based on Free plan: Yes
- Can I use my own corporate cards with Navan?
- Yes. Navan Connect links existing Visa, Mastercard or American Express corporate cards; Visa and Mastercard transactions arrive in real time.Based on Key features: Navan Connect links existing Visa, Mastercard or American Express corporate cards, Spend guardrails shown to employees before they buy, Out-of-policy transactions flagged instantly, Reimbursement via payroll or bank within days, Travel booking synced with expenses
- What accounting systems does Navan integrate with?
- NetSuite, QuickBooks Online, Xero, Sage and DATEV, plus custom CSV exports.Based on Notable integrations: NetSuite, QuickBooks Online, Xero, Sage, DATEV
Coverage of core expense management capabilities
Each core capability we evaluate in Expense Management, checked against Navan’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
7 verified of 10 core capabilities
Expense Management
- Receipt capture
- Expense reports · not verified yet
- Policy enforcement
- Approval workflows
- Company card reconciliation
- Mileage and per diem · not verified yet
- Reimbursement payments
- Accounting and ERP sync
- Multi-currency and multi-entity · not verified yet
- Audit trail
Specifications
Product
- Modules
- Business travel, Expense management, Corporate cards, Advanced analytics, Navan Rewards, Navan Events
- Mobile apps
- Yes
Support
- Support channels
- 24/7 travel support agents, designated account executive and customer success manager (Enterprise)
Navan integrations
Native integrations
Navan integration coverage
The 7 apps that expense management products document most often, and whether Navan documents each.
4 of the 7 most-connected apps documented by Navan; median of the 9 products compared: 3
- QuickBooks · documented by 8 of 9
- NetSuite · documented by 7 of 9
- Xero · documented by 7 of 9
- Sage Intacct · documented by 4 of 9
- Sage · documented by 2 of 9
- Slack · documented by 2 of 9
- Workday · documented by 2 of 9
Integrations each vendor documents (native, marketplace, Zapier or API), 9 live expense management products. Not documented does not mean not possible.
Where it ranks
- #8 of 8 scoredExpense Management
- #7 of 7 scoredExpense Management for Enterprises
- #8 of 8 scoredExpense Management for Mid-Sized Companies
- #8 of 8 scoredExpense Management for Small Business
Navan alternatives
Compare Navan
Security and compliance
- SOC 2 Type IIYes
- ISO 27001Yes
- GDPR programYes
About Navan, Inc.
- Founded
- 2015
- Ownership
- Publicly traded
Official profiles
Navan: frequently asked questions
How fast does Navan reimburse employees?
Within days of approval, through payroll or directly to the employee's bank account.
Is Navan SOC 2 compliant?
Yes. Navan's Trust Center lists SOC 2 Type 2, SOC 1 Type 2, ISO 27001:2022 and PCI DSS.
What is Navan used for?
Navan is an expense management product built for small businesses, mid-market companies, and enterprises. Its modules include Business travel, Expense management, Corporate cards, Advanced analytics, and 2 more.
Is Navan legit?
Navan is sold by Navan, Inc., which was founded in 2015 and is publicly traded. Navan, Inc. states that it holds a current SOC 2 Type II report.
What are the best alternatives to Navan?
In our expense management ranking, the highest-scored products other than Navan are Ramp, Zoho Expense, and Expensify. Compared side by side, by reason to switch: Navan alternatives.
Which is better, Navan or SAP Concur?
It depends on the team. Choose Navan if: you want travel booking included at no charge for up to 300 employees. Choose SAP Concur if: you run SAP or want a catalog of 300 integrations. The full comparison: Navan vs SAP Concur.
What are the pros and cons of Navan?
Strengths documented on the vendor’s own pages: free travel and small-team expense, works with your cards, and Audit-ready records. It is less suited to larger companies that want a published price and Expense-only buyers with many submitters, who pay per active user after the free seats.
Does Navan have a mobile app?
Yes. Navan confirms a mobile app for employees and admins.
Is Navan good for small businesses?
Navan lists small businesses among the company sizes it is built for (small businesses, mid-market companies, and enterprises). It ranks #8 of 8 in our expense management for small businesses.
Is Navan right for your team?
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