SmartRecruiters Review
SmartRecruiters, an SAP company since 2025, is an AI-powered talent acquisition platform with applicant tracking, CRM, job distribution, scheduling and onboarding for corporate employers with at least 50 employees.
- Company size
- Enterprises
- Pricing model
- Quote only
- Integrations
- 50
Best for
- Corporate employers with 50+ employees
- High-volume hiring teams needing AI screening
- Companies running SAP SuccessFactors
Not ideal for
- Staffing and recruitment agencies: SmartRecruiters says it does not support agency organizations
- Employers with fewer than 50 employees
- Buyers who need every plan priced online: three of four plans go through Sales
How we evaluated SmartRecruiters
This review rests on 18 facts checked against SmartRecruiters’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
SmartRecruiters fits corporate employers with at least 50 employees and many open requisitions that want applicant tracking, CRM, SMS, job distribution, scheduling and onboarding in one suite, with the Winston AI hiring agent on higher plans. Part of SAP SuccessFactors, it holds SOC 2 Type 2 and ISO 27001:2022. It is less suited to staffing agencies, which it does not support, and to buyers who need all prices online: only Essential shows one ($14,995).
Strengths
ATS, CRM and scheduling together
Essential includes applicant tracking, CRM, onboarding, SMS messaging, job distribution and dynamic scheduling.
Evidence: Interview scheduling: Yes
AI features by tier
Plans add an AI hiring agent, talent matching, AI candidate screening and conversational chat.
Evidence: AI features: Conversational AI Chat, AI Talent Matching Engine, AI-powered candidate screening, AI Hiring Agent
SOC 2 Type 2 and ISO 27001
Both certifications are listed on its trust center.
Evidence: SOC 2 Type II: Yes
API, webhooks and marketplace
A documented API with webhook subscriptions is available, and the marketplace lists 50+ HCM and HRIS integrations, including SAP SuccessFactors.
Evidence: Open API: Yes
Weaknesses
Mostly quote-only pricing
Only Essential shows a starting price; the other three plans require a pricing request.
Evidence: Price transparency: Partly published
Add-ons cost extra
Advanced Analytics, Custom Guidance and Advanced Sandbox are listed as add-ons.
Evidence: Extra costs: Add-ons: Advanced Analytics, Custom Guidance, Advanced Sandbox
Price at a glance
Pricing model
Quote only
Minimum employees
50
Quick answers
- Who owns SmartRecruiters?
- SAP has completed its acquisition of SmartRecruiters, which is now part of the SAP SuccessFactors portfolio.Based on Parent company: SAP
- How much does SmartRecruiters cost?
- Essential starts at $14,995 (the page does not state the billing period); Professional, High Volume and Complete are priced by Sales.Based on Price transparency: Partly published
- Is SmartRecruiters an ATS?
- Yes. It is an applicant tracking system with CRM, job distribution, interview scheduling and offer management.Based on Configurable hiring workflow: Yes
- Is SmartRecruiters SOC 2 compliant?
- Yes. Its trust center lists SOC 2 Type 2 and ISO 27001.Based on SOC 2 Type II: Yes
Coverage of core applicant tracking systems capabilities
Each core capability we evaluate in Applicant Tracking Systems, checked against SmartRecruiters’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
11 verified of 12 core capabilities
Applicant Tracking Systems
- Requisition and job setup
- Configurable hiring workflow
- Job distribution
- Career site and mobile apply · not verified yet
- Resume parsing and search
- Interview scheduling
- Hiring team collaboration
- Candidate communications
- Offer management
- EEO and adverse impact reporting
- Records retention and audit trail
- Integrations and API
Specifications
Pricing
- Price transparency
- Partly published
Fit
- Industry focus
- Manufacturing, Healthcare, Retail, Hospitality, Professional services
Product
- Modules
- Attract, Select, Hire
- AI features
- Conversational AI Chat, AI Talent Matching Engine, AI-powered candidate screening, AI Hiring Agent
Integrations
- Open API
- Yes
- API type
- REST
- Webhooks
- Yes
SmartRecruiters integrations
1 integrations we documented, by how they connect. SmartRecruiters reports 50 native integrations in total.
Native integrations
SmartRecruiters integration coverage
The 10 apps that applicant tracking systems products document most often, and whether SmartRecruiters documents each.
0 of the 10 most-connected apps documented by SmartRecruiters; median of the 14 products compared: 3
- Indeed · documented by 9 of 14
- Checkr · documented by 7 of 14
- BambooHR · documented by 6 of 14
- HiBob · documented by 6 of 14
- ADP Workforce Now · documented by 5 of 14
- Gusto · documented by 5 of 14
- LinkedIn · documented by 5 of 14
- DocuSign · documented by 4 of 14
- Verified First · documented by 4 of 14
- Zapier · documented by 4 of 14
Integrations each vendor documents (native, marketplace, Zapier or API), 14 live applicant tracking systems products. Not documented does not mean not possible.
Where it ranks
- #7 of 11 scoredApplicant Tracking Systems
- #8 of 11 scoredRecruiting Software
- #4 of 5 scoredRecruitment CRM
- #7 of 8 scoredApplicant Tracking Systems for Enterprises
- #3 of 5 scoredApplicant Tracking Systems for Healthcare
- #1 of 2 scoredApplicant Tracking Systems for Hospitality
- #2 of 4 scoredApplicant Tracking Systems for Manufacturing
- #2 of 3 scoredApplicant Tracking Systems for Retail
- #7 of 8 scoredRecruiting Software for Enterprises
- #3 of 4 scoredRecruiting Software for Healthcare
- #1 of 2 scoredRecruiting Software for Hospitality
- #3 of 4 scoredRecruiting Software for Manufacturing
SmartRecruiters alternatives
Compare SmartRecruiters
Security and compliance
- SOC 2 Type IIYes
- ISO 27001Yes
- Single sign-onWebSSO (ADFS supported)
About SmartRecruiters
- Headquarters
- San Francisco, California, USA
- Ownership
- Subsidiary
- Parent company
- SAP
Official profiles
Frequently asked questions
Is SmartRecruiters legit?
SmartRecruiters is sold by the company of the same name, which is headquartered in San Francisco, California, USA and is part of SAP. SmartRecruiters states that it holds a current SOC 2 Type II report. Before you sign, review the contract terms and ask for the security documentation that applies to your plan.
Does SmartRecruiters integrate with SAP SuccessFactors?
Yes. SAP SuccessFactors is a native integration, and the marketplace lists 50+ HCM integrations.
What is SmartRecruiters used for?
SmartRecruiters is an applicant tracking systems product built for enterprises. Its modules include Attract, Select, and Hire.
What are the best alternatives to SmartRecruiters?
In our applicant tracking systems ranking, the highest-scored products other than SmartRecruiters are Workable, Breezy HR, and Ashby. Compared side by side, by reason to switch: SmartRecruiters alternatives.
Which is better, SmartRecruiters or Greenhouse?
It depends on the team. Choose SmartRecruiters if: you run SAP SuccessFactors. Choose Greenhouse if: you have fewer than 50 employees. The full comparison: SmartRecruiters vs Greenhouse.
What are the pros and cons of SmartRecruiters?
Strengths documented on the vendor’s own pages: ATS, CRM and scheduling together, AI features by tier, and SOC 2 Type 2 and ISO 27001. It is less suited to staffing and recruitment agencies: SmartRecruiters says it does not support agency organizations and employers with fewer than 50 employees.
Does SmartRecruiters have an API?
Yes. SmartRecruiters offers an open API (REST) to customers, with webhooks for event updates.
Get SmartRecruiters pricing for your team
SmartRecruiters quotes its prices. Answer up to 4 quick questions and see it next to the 2 alternatives that fit you best; if a provider works with us, you can ask it for a quote.
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How we make money
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What changed
IntegrationsSmartRecruiters now lists 50 integrations (previously 600).
PublishedFirst published.