SAP Concur Review
by Concur Technologies, Inc.
SAP Concur sells Concur Expense, Concur Travel and Concur Invoice. Receipts are read by AI, checked against policy as they are submitted and routed for approval.
- Company size
- Small businesses, mid-market companies, enterprises
- Pricing model
- Tiered plans
- Integrations
- 300
- Deployment
- Cloud
Best for
- Companies with many occasional submitters, since pricing counts reports, not users
- Enterprises that want travel booking, expenses and invoices in one SAP system
- Finance teams that need ERP, HR and payroll integrations across entities
Not ideal for
- Buyers who want a free plan or a self-serve monthly price per user
- Small teams that want travel booking without a custom-priced plan
How we evaluated SAP Concur
This review rests on 19 facts checked against SAP Concur’s official pricing pages and documentation, most recently on . We did not test the product hands-on: the score and the pros and cons use only those verified facts, as our methodology explains, and third-party ratings are quoted, never scored.
Our verdict
SAP Concur is the long-established travel and expense suite from SAP: Concur Expense reads receipts with AI, checks every expense against policy as it is submitted, routes approvals and connects to ERP, HR and payroll systems through hundreds of partner apps. Unlike per-user tools, it charges per expense report with unlimited users, from $7 on Base and $11 on Plus; Concur Travel and the most advanced features come with the custom-priced Premium plan.
Strengths
Unlimited users
Every plan includes unlimited users; you pay per expense report, from $7 on Base.
Evidence: Pricing model: Tiered plans
Travel and expense together
Travel bookings are captured and reconciled with expense reports in one system.
Evidence: Key features: ExpenseIt reads receipt details with AI, Corporate card transactions imported automatically, Policy checks as expenses are submitted, Travel bookings reconciled with expense reports, Expense audits by SAP Concur's auditors (service)
Policy checks at submission
Expenses are checked against company rules as they are submitted, before approval.
Evidence: Policy enforcement: Yes
Audited and supported
A SOC 2 Type 2 report covers April 2025 to March 2026, and every plan lists 24/7 expert support.
Evidence: SOC 2 Type II: Yes
Weaknesses
Quote for the top plan
Premium, which adds Concur Travel, has no published price, and per-report prices vary with the monthly commitment.
Evidence: Price transparency: Partly published
No free plan published
Concur does not publish a free plan or free trial; it is less suited to buyers who want to try before talking to sales.
Evidence: Pricing page: concur.com
Price at a glance
Pricing model
Tiered plans
Price transparency
Partly published
Quick answers
- How much does SAP Concur cost?
- Concur Expense Base starts at $7 per expense report and Plus at $11, both with unlimited users; Premium is priced on request.
- Does SAP Concur charge per user?
- No. Plans include unlimited users and are priced per expense report; the more you commit to, the less you pay per report.Based on Pricing model: Tiered plans
- What is ExpenseIt?
- ExpenseIt is Concur's AI receipt capture: it pulls the details from a receipt so employees do not type them. It is included from the Plus plan.Based on AI features: ExpenseIt AI receipt capture, Joule AI assistant, Personalized AI travel recommendations (Premium)
- Is there a SAP Concur mobile app?
- Yes, for iPhone and Android.Based on Mobile apps: iOS, Android
Coverage of core expense management capabilities
Each core capability we evaluate in Expense Management, checked against SAP Concur’s own documentation. “Not verified yet” means we have not confirmed it either way, not that it is missing.
7 verified of 10 core capabilities
Expense Management
- Receipt capture
- Expense reports
- Policy enforcement
- Approval workflows
- Company card reconciliation
- Mileage and per diem · not verified yet
- Reimbursement payments
- Accounting and ERP sync
- Multi-currency and multi-entity · not verified yet
- Audit trail · not verified yet
Specifications
Product
- Modules
- Concur Expense, Concur Travel, Concur Invoice, ExpenseIt, Intelligence
- Mobile apps
- iOS, Android
- AI features
- ExpenseIt AI receipt capture, Joule AI assistant, Personalized AI travel recommendations (Premium)
Integrations
- Open API
- Yes
Support
- Support channels
- 24/7 support from experts, User Support Desk for employees (Plus and Premium)
SAP Concur integrations
5 integrations we documented, by how they connect. SAP Concur reports 300 native integrations in total.
Native integrations
SAP Concur integration coverage
The 7 apps that expense management products document most often, and whether SAP Concur documents each.
3 of the 7 most-connected apps documented by SAP Concur; median of the 9 products compared: 3
- QuickBooks · documented by 8 of 9
- NetSuite · documented by 7 of 9
- Xero · documented by 7 of 9
- Sage Intacct · documented by 4 of 9
- Sage · documented by 2 of 9
- Slack · documented by 2 of 9
- Workday · documented by 2 of 9
Integrations each vendor documents (native, marketplace, Zapier or API), 9 live expense management products. Not documented does not mean not possible.
SAP Concur alternatives
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About Concur Technologies, Inc.
- Founded
- 1993
- Headquarters
- Bellevue, Washington, US
- Ownership
- Subsidiary
- Parent company
- SAP SE
Official profiles
SAP Concur: frequently asked questions
Is SAP Concur SOC 2 compliant?
Yes. SAP Concur has a SOC 2 Type 2 report for April 2025 to March 2026 covering security, availability and confidentiality, available under NDA.
Who owns Concur?
SAP SE, which agreed to acquire Concur Technologies in September 2014.
What are the best alternatives to SAP Concur?
In our expense management ranking, the highest-scored products other than SAP Concur are Ramp, Zoho Expense, and Expensify. Compared side by side, by reason to switch: SAP Concur alternatives.
Which is better, SAP Concur or Expensify?
It depends on the team. Choose SAP Concur if: many people file few reports: Base charges from $7 per report with unlimited users. Choose Expensify if: you want to start free: individuals submit to an approver at $0, and Collect lists $5 a member. The full comparison: SAP Concur vs Expensify.
What are the pros and cons of SAP Concur?
Strengths documented on the vendor’s own pages: unlimited users, travel and expense together, and policy checks at submission. It is less suited to buyers who want a free plan or a self-serve monthly price per user and small teams that want travel booking without a custom-priced plan.
Does SAP Concur have an API?
Yes. SAP Concur offers an open API to customers.
What does SAP Concur integrate with?
SAP Concur lists 300 integrations, including SAP, NetSuite, QuickBooks, Xero, and 2 more. Every documented connection: SAP Concur integrations.
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