How To Preserve Dignity And Build Trust

Face is the new social currency of our time. Face represents one’s self-esteem, self-worth, identity, reputation, status, pride, and dignity. The more face you have, the easier and faster you can get things done. “Saving face” is a universal concept that enables you to connect with people, break down barriers, and build trust and long-term relationships. When the phrase “it’s not about the money” is used, the real issue is often about face.

What does it mean to bring face into the workplace, and why is losing face such a bad thing? How do you build up the “face account” and avoid the risk of “over draft”? How can leaders embrace face to forge stronger, more authentic partnerships with clients and colleagues across cultural, generational, and gender differences?

Listen in as Maya Hu-Chan, author of Saving Face: How to Preserve Dignity and Build Trust explains how we can honor face to create positive first impressions, avoid causing others to lose face, and, most importantly, build trust and lasting relationships inside and outside the workplace.